Brookdale Oswego Springs Portland

Cindy

Brookdale Oswego Springs Portland was very nice. The lady who showed us around was very knowledgeable and very welcoming. The rooms were very clean. I saw a one-bedroom and it looked really pretty big. The studio looked a little small, but that's a studio so that's what's expected. I thought the rooms were really nice. The people that I said hi to, said hi to me as well. They smiled and were just friendly people. They're going over major renovations right now, so a lot of it is new. I really loved their big fish tank when you first come in. They got those big, colorful fish, which is nice, especially if people can't see too well. They had a nice little garden area. It was really peaceful. It was back behind the building with a sidewalk and it felt like you were walking in the forest, because there's trees on one side, and the building on the other side. Then on the second floor they had a common area that was like an old fashioned 50s diner. I really liked that. That was really cute.

Jennifer

I was really impressed with the cleanliness of Brookdale Oswego Springs Portland, and the attention from the staff. Demi gave the tour and she did a really great job explaining everything, and working with us to help us understand the process. Overall, it was a really great experience. She put me at ease and made me feel like my mom would be really well taken care of there. The menu looked really good. She talked about the food as well, and explained that she really enjoys it, and they really pride themselves on having really tasty food for the residents. I got an activity schedule, and I think they had a nice wide range of activities, and some good options for my mom. I would definitely recommend them for what we have experienced so far.

Tia

I toured Brookdale Oswego Springs in Portland for my mom. It was great, but it was a little far out. The grounds weren't quite big enough for my mom; she wanted to be able to walk around a lot more. The thing that I like the most was the food there was good, and the people looked very lively. There were a lot of nice-looking people. They looked like they were happy, and they were active. It felt like a nice clean place. The thing I like the least was the rooms were kind of dark and small, but they had some big rooms there. They didn't have any outdoor patio spaces for a resident to go out. It's assisted living, so that doesn't surprise me. I tried to explain that to my mom that it was highly unlikely she would find a place where she would be able to get a patio like she has now. They feel like a good place, but for me they were a little bit too far, a little too out of the way, and a little too small in the sense that we wouldn't be able to walk around in it. I think someone had a bathroom accident at one point in the space because there was a little bit of an odor; but it's assisted living, so that happens. The whole place smelled clean; it's just that one little section, and they obviously had to start cleaning it up. The location was a little bit out of the way, and a little bit small, but it was really nice there. It wasn't quite what I was hoping for, but it was pretty nice.

Mags

Brookdale Oswego Springs Portland's location was good because we were looking for a place where there's shopping nearby, and the shopping areas were maybe three minutes away. My client also liked the small-community feel of Brookdale. We were really highly impressed with the head of the kitchen; she came out and talked to us about the food and the diets. We saw the menu, and the menu looked really good; we were really pleased. We talked to her about how they deal with diets and diet needs, so that was really good. Everybody was very strict on their guidelines for COVID, and they were doing all the right things and looking out for everybody there. The place was nice, the price was right, and the people there were very welcoming. All in all, it was a very good experience. The only thing they had at the time for us to view was a studio, and it was small and sparse, but it didn't deter us because he wanted to move into a studio anyway. But it was absolutely adequate. It had a full-sized refrigerator and a microwave in the room, which is really nice, and the large walk-in showers were really nice, too. Other than that, there wasn't anything really remarkable about the room or anything; it's just a room. The place was very welcoming, and it was bright. What we really liked about it was that he did not know what to expect from assisted living, and he was fearful of it. He thought there were a lot of people incapable of taking care of themselves at all, but he found that there were a lot of people there who were just like him and just need a little help. The dining room wasn't open yet, so they gave us food to go. It was a very plain meal, but it was adequate and was exactly what he needed.

Kevin

We liked Brookdale Oswego Springs Portland. We really liked that one a lot. Their director was really phenomenal. It was an in-person tour. We toured it as much as we could. We didn't interact with a lot of the staff, but the marketing director was awesome. The facility was very clean. It looked like it was in really great shape.

Jane

Brookdale Oswego Springs Portland's food wasn't bad but wasn't good. It would be a good choice, though. The staff was very good, nice to us, gentle, and kind. The facility looked good. The location is a little high up, so they had a nice view of the town. They didn't have a whole lot of grounds but there were areas that you could go for a wander around the building. There was greenery and some flowers. It was nicely taken care of. They had buses to take you places if you don’t drive.