As I write this today, it has been nearly two months since my mother passed away in the loving care of the staff at Farmington Square. Mom lived at this facility for nearly a year. The care she received was exceptional throughout that period. In her final days, while receiving hospice care, my three siblings, and other close relatives pretty much camped out to be with Mom. That is not exceptional. Families try to be there for their loved one.
What was extraordinary was what we witnessed as the staff went about their business. The care provided for our Mom was exceptional. Their respect for our family was appreciated. But the love they showed to our Mom was just remarkable. Every day, more times than we can count, off-duty staff members stopped by to ask if they could spend a few minutes with Mom. They would hold her hand, whisper in her ear, kiss her forehead and tell us a little story about what they enjoyed about our Mom.
We stood by our Mom's bedside for six days. Many times every day, at the start of their shifts, at the end of their shifts, staff would stop by. People who used to work in Mom's building, but now worked in another building would stop by. Even one person who no longer worked for FS, but had heard from another staff member that our Mom was in hospice. One staff member stayed two hours after her shift ended - just to talk with us about our Mom.
That is no accident - this steady stream of wonderful people. To us, it was a testament to the quality, caring individuals that are attracted to work for, and who are hired to staff Farmington Square. We never had any doubts about the attention and quality of care while Mom lived at Farmington Square. But in the last days of her life, we witnessed a display of genuine affection for our Mom that was unexpected and extremely comforting.