Eliza Jennings Assisted Living Community at Devon Oaks

I didn't like Eliza Jennings because it was right across the street from the huge Crocker Park shopping district, and I wanted to be someplace that has trees. It has a very pleasant backyard and patio, and so far it's fine. The staff is fine.

Eliza Jennings is a nice facility, the only problem I had is that it doesn’t have a level in the Alzheimer’s unit. The staff who assisted me was very nice. They’re doing exercises when we visited.

Devon Oaks accepted my father in-law. The apartments are very nice. They work with lots of dignity, not giving up on the care for the elderly, and I believe they have a lot to offer.

I had a very negative experience with Eliza Jennings. I actually had a contract and I thought we had an agreement and they reneged on their verbal representation. So, as far as I am concerned, I would not recommend anybody to go to Eliza Jennings based on my experience and it was very hard for me. We've visiting different places. We've tried to look and assess everything and we thought we found a perfect one and we're almost there except for the agreement and then they turned around and they totally changed what they had represented and that was just a worse experience for me. They really need to educate their staff, especially the sales people on what they could and could not do and not misrepresent just because they want to get a sale. Although the facility was nice and I thought they were taking good care of the people that were there to the best that they could, even though they don't have enough staff, it was discouraging and disappointing that the people that they had representing the facility did not know about the services nor the financial aspect of the services and how it worked and how it would impact the individual's ability to live there and to reside there.