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Eliza Jennings Assisted Living Community at Devon Oaks

2345 Crocker Road, Westlake, OH 44145

(855) 638-0838

Verified Partner

3.5

(12 reviews)

Offers Assisted Living and Memory Care

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Reviews of Eliza Jennings Assisted Living Community at Devon Oaks in Westlake, Ohio

3.5

(12 reviews)

  • Facility

    4.0

  • Staff

    3.2

  • Food

    4.0

  • Activities

    4.0

  • Value

    4.0

Joan5

4

June 22, 2024

I am a friend or relative of a current/past resident

My husband moved to Eliza Jennings Assisted Living Community at Devon Oaks. They took me to his potential room, which was an efficient apartment, and I just knew my husband would like that. The window faces traffic, and he likes to watch cars and things like that. It was perfect for him. We went down to the barbershop and beauty parlor. We looked outside and I was shown the patio for summertime sitting. I talked to a nurse. Her name was Ellis, and I also talked with a social worker. They showed me an activity that was going on at the time, which was about gardening. They showed me the dining room where I would park when I came to visit, because I'm handicapped. They talked about the services they give. The meals were beautifully prepared, appetizing, and everything about them was healthy and good. The table and the company was nice, except the food was barely lukewarm. I was there for two hours. Most of it was talking about medication distribution. I was very concerned about that, and I'm pleased that Devon Oaks uses full time employee nurses.

Renee

5

August 2, 2023

I am a friend or relative of a current/past resident

I have a friend in Eliza Jennings Assisted Living Community at Devon Oaks. He's been there going on two years now. He is very happy there and he's hard to please. He's doing great there. He loves it. He's very happy with the staff. He's never had a complaint. Overall, he's been very satisfied with the food, and they have snacks available 24/7 that he can go help himself to and beverages. The staff is very nice. He participates when they have a cookout. He's been to a couple of game activities. I wish I could go there when I needed to go. The only problem I have with Devon Oaks is they don't accept Medicare from the get go. He has nurses that bring him his meds as needed. They clean his apartment. They do his laundry. He rarely has to be taken anywhere. The doctors actually come there to the facility.

itsmommy

5

December 11, 2022

I am a friend or relative of a current/past resident

My mother is a current resident of Devon Oaks. She moved in this past March of 2022. Mother is wheelchair bound, has dementia, severe arthritis and other medical issues. She was not happy about moving to Devon Oaks in the beginning because she unrealistically felt she could be more independent than she actually was capable of. Barely 9 months in and she positively loves it there and has told me several times in recent weeks that "they take care of me just like you and your sister would". I spend hours per week on the phone with her and I'm always impressed with the kindness of staff members, including the maintenance staff. Just last week a member of the front desk staff helped her move furniture to make room for her Christmas tree. They are family-oriented. They have Memorial Day Picnic and outdoor Christmas Tree lighting with cocoa and cookies they invite families to. They also invite the families to Thanksgiving dinner. From the moment Mother arrived they stressed it was her home and they go out of their way to make it feel that way.

patT76

1

May 3, 2022

I am a friend or relative of a current/past resident

When I toured this building it seemed like it would be the perfect fit for my mom. The process was pretty quick in getting everything together, and fortunately mom was on board with the move early on. Unfortunately, shortly after moving in my mom expressed dissatisfaction with the services. At first we figured they were growing pains, but after expressing the need to talk to someone about the issues, she was dismissed and never given the attention to her concerns. She has made some friends but they all seem to feel the same way. There are no consistent faces except for a few nurses and the housekeepers. If we call for an aide it takes a while to get a response and it’s always someone new who doesn’t know anything about my mom. I feel as though we were misled early on about what expectations we could have. All sounded great, which should have been a red flag. I think a lot of places are struggling with the staffing crisis right now, but not listening to customers who pay several thousand dollars a month is disappointing. My family feels like the salesman was just that- a sales man. We thought the care for my mom was genuine, but that seemed to be short lived. We will continue to keep mom here and hope to get some resolution.

Dan is the worst

2

October 4, 2021

I am/was a resident of this facility

Familiares BEWARE VISIT OFTEN and sporadically throughout the day evenings and nights including weekends let them see you Be and Be SEEN Staff Nurses are excellent Front office MGRS the ladies in the administrative area are helpful, professional and responsive Showers are given maybe once a week if you’re pushy about it same w housekeeping maybe once a month in your room - keep a log Also inventory items you bring in from admission/move in to visits keep this documentation updated Activity Dept, Physical Therapy and fFood Services are A plus as is the Salon The temperature of the rooms is a constant problem which cannot be regulated It’s a beautiful place but...Heads Up

anntcf5@aol.com

4

September 30, 2016

I visited this facility

I didn't like Eliza Jennings because it was right across the street from the huge Crocker Park shopping district, and I wanted to be someplace that has trees. It has a very pleasant backyard and patio, and so far it's fine. The staff is fine.

Sharon120788250

5

February 27, 2016

I visited this facility

Eliza Jennings is a nice facility, the only problem I had is that it doesn’t have a level in the Alzheimer’s unit. The staff who assisted me was very nice. They’re doing exercises when we visited.

Jill35

5

January 25, 2016

I visited this facility

Devon Oaks accepted my father in-law. The apartments are very nice. They work with lots of dignity, not giving up on the care for the elderly, and I believe they have a lot to offer.

Assunta

1

July 26, 2013

I visited this facility

I had a very negative experience with Eliza Jennings. I actually had a contract and I thought we had an agreement and they reneged on their verbal representation. So, as far as I am concerned, I would not recommend anybody to go to Eliza Jennings based on my experience and it was very hard for me. We've visiting different places. We've tried to look and assess everything and we thought we found a perfect one and we're almost there except for the agreement and then they turned around and they totally changed what they had represented and that was just a worse experience for me. They really need to educate their staff, especially the sales people on what they could and could not do and not misrepresent just because they want to get a sale. Although the facility was nice and I thought they were taking good care of the people that were there to the best that they could, even though they don't have enough staff, it was discouraging and disappointing that the people that they had representing the facility did not know about the services nor the financial aspect of the services and how it worked and how it would impact the individual's ability to live there and to reside there.

44120JF

2

July 24, 2013

I visited this facility

Eliza Jennings is near a community where I had a business. The staff was helpful and the rooms are okay. They had activities there.

lizsniece

4

November 29, 2012

I visited this facility

The staff was wonderful and always very friendly. My aunt said that they treated her with dignity and respect at all times. While I was there they weren't intrusive but they were there if I needed them. The facility was always spic and span and I never feared for my aunt.

eleanor8183

5

March 31, 2012

I am a friend or relative of a resident

love this pace. my mom is here. single rooms and a great staff

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Costs for Eliza Jennings Assisted Living Community at Devon Oaks in Westlake, Ohio

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,185

Starting Price

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$6,420

Starting Price

Services and Amenities of Eliza Jennings Assisted Living Community at Devon Oaks in Westlake, Ohio

Dining

  • Room Service
  • Communal Dining
  • Guest Meals

Aquatic Amenities

  • Hot Tub Spa

Room Amenities

  • Wifi/Internet In Unit
  • Cable/Satellite In Unit
  • Kitchen Appliances In Unit

Staff Training & Qualifications

  • Staff trained in Medication Management

Fitness & Wellness Programs

  • Yoga/Stretching opportunities
  • Fitness & wellness facilities/equipment
  • Tai Chi
  • Salon Services

Campus/Building Details

  • Coffee Shop

Guests

  • Guest Parking
  • Overnight Guests

Outside Amenities

  • Garden

On-Site Services

  • Religious Services

Inside Amenities

  • Computer Room
  • Entertainment Venues
  • Cable/Satellite TV in Common Area

Safety & Security

  • Gated Facility

Therapies

  • Physical Therapy/Rehabilitation

Parking Options

  • Parking Lot

Financing & Payment Options

  • Financial Guidance
  • All Inclusive Rent
  • Rent And Care Fees

Health Services

  • Hospice Care
  • Pharmacy on-site
  • Medication Reminders

Pets

  • Pets

Languages

  • Hindi spoken
  • English spoken
  • Spanish Spoken

Personal Care

  • Personal Care Assistants
  • Cooking services

Specialized Staff

  • Nurse on Staff (Part time)

Transportation & Shopping

  • General Transportation Services

Kitchen Types

  • Kitchenette

Games Hobbies & Recreation

  • Arts & Crafts Activities/Programs
  • Literary Activities/Programs
  • Educational Activities/Programs
  • Music Activities/Programs
  • Facilitated Field Trips/Outings
  • Tabletop & Other Games/Programs
  • Horticultural Activities

Housekeeping & Maintenance

  • Housekeeping Services
  • Laundry Services
  • Linen Services

Additional Amenity Information

  • Special Comment: We are a nonprofit organization with over 125 years of experience in aging services. We were the first aging services organization in North America to be accredited by CARF International, and the first in the United States to offer SAIDO Learning®, a proven method for dramatically impacting the quality of life for older adults living with dementia.
  • Licenses: CARF
  • State Licenses: 2315R

About Eliza Jennings Assisted Living Community at Devon Oaks in Westlake, Ohio

Eliza Jennings� Devon Oaks community, located minutes from Crocker Park in Westlake, offers 67 apartments scaled to a full range of assisted living needs, including a 12-apartment �memory support� unit designed specifically for older adults suffering with early to mid-stage Alzheimer�s disease and related dementia.

Devon Oaks is designed to maximize vitality for older adults, and the community�s variety of spacious apartments are designed for functionality as well as safety. Fitness programs and exercise classes are customized to meet individual needs.

To learn more about this provider�s license and review other available state reports, please visit:
Ohio Department of Health Long-Term Care Provider Search

Map of Eliza Jennings Assisted Living Community at Devon Oaks

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Caring.com

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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