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Greenbrier Healthcare Center

6455 Pearl Rd, parma heights, OH 44130

(855) 798-2040 (Caring Family Advisor™)

2.7

(29 reviews)

Offers Nursing Homes, Continuing Care Communities, and Assisted Living

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Greenbrier Healthcare Center

parma heights, Ohio 44130


2.7

(29 reviews)


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Westlake, Ohio 44145



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Reviews of Greenbrier Healthcare Center in parma heights, Ohio

2.7

(29 reviews)

  • Facility

    2.5

  • Staff

    2.5

  • Food

    2.0

  • Activities

    2.3

  • Value

    2.3

Olmsted05

2

November 16, 2021

I am/was a resident of this facility

I stayed about 3 weeks for therapy. Staff was friendly. Therapy team was wonderful. The food was horrible, always cold and not edible. The social worker leaves a lot to be desired and has no clue how to do her job. I had to set up my own in home care because she couldn’t figure out who to call.

Stella P

5

April 9, 2019

Other

visited a friend staff was amazing and building was very clean...my friend raved about therapy team and nursing staff :):)

horriblehorrible

1

February 6, 2019

Other

The place has bed bugs. Nurses dont give patients their meds on time if at all. Very under staffed at night. The upstairs smells so much like urine. Food is gross and cold. They charge 8,000 amonth. Leave residents in wheelchairs in urine all hours they get sores. Place should be shut down. State has been there 2 times in the past 2 months its so bad there.

Are you kidding me

1

December 13, 2017

I am a friend or relative of a current/past resident

i had my Mom there for therapy, The facility is a ghost town no one is around , everyone seems to go on break all together , my Mom was not getting all the hours in the day for therapy, , we never got any information on how my mom was doing, She went home still the same way she was place there she couldn't get much help there. The residents that were there I can say so friendly and kind, the food was soooo cold , the tator tots tasted like they were old, the food was not cook all the way as well. I hate to complain but it was a bad experience there. My Mom is a diabetic and the aids where giving her lemonade with sugar, Toast, grilled cheese and peanut butter sandwiches that my Mom's number where through the roof. Who does that, when we asked the manager she said she needed the educate the family on what she can eat. That when the end for us, we told her to educate your staff. We know what she can eat, your staff was feeding my mom that. It is like a half way house and no one care about people their.

regret oicking this place

1

October 29, 2017

I am a friend or relative of a current/past resident

I hope this review will make you stay away from this place! If you care for your love one as much as I do, I suggest you do t put them there! My mom is there for skilled, this was a bad choice ! The residents are mostly men in various ages! This more like a half way house! They all line up at the door closest to the dining to go outside to smoke every few hours! While I was talking with the nurse regarding my moms care a fight broke out in the dining room! Now let’s talk about the care! She’s there for skilled nursing, she gets 1 ot and 1 ot Monday thru Friday! Hardly enough to get them up and moving right! They don’t get them dress in the morning! Now let’s talk about the food! She’s a diabetic, her first meal was 2 slices of break a slice of cheese and a slice of ham! Along with a plate full of chips! My mom don’t eat cold ham and cheese for dinner! She’s 80 years old! They said have your family bring food to you because the food here sucks! All I can say is we are in the process of having her moved! This was the worse experience yet!

browneyedgirl-0428

1

May 15, 2017

I am a friend or relative of a current/past resident

This place does not deserve a rating, my sister was there she has MS a caregiver broke her faults teeth and broke them on the table because my sister was not ready to eat with out them in her mouth so I guess she took them slammed them on the table and said now eat! My sister end up at the hospital and still is there because she had an operation due to not moving her. I would of went up there but she asked me not to :( Do not send your loved one there ever!!!!

familyfirst5

1

March 3, 2017

I am a friend or relative of a current/past resident

i had my father there for therapy, The facility is a ghost town no one is around , everyone seems to go on break all together , my father was not getting all the hours in the day for therapy, The nurses and aids were never aware of his sores and rash nor let us know about them. Just not a friendly place the workers when they do a pair are on there cell phones or in the cafe, we never got any information on how my dad was doing, he went home still weak because he couldnt get much help there. The residents that were there i can say so friendly and kind, the food was soooo cold , the tator tots tasted like they were old, the food was not cook all the way as well. i hate to complain but it was a bad experience there, when he got discharged he was left in the hall no one said bye no one helped. the only thing going was there big cafe , that was the best part.

allcaughtinanet

1

August 30, 2016

I visited this facility

This place is always in total chaos. When we are there visiting, many patients ask us to help them. It's heart breaking! Nurses and aides are no where to be found. If you are stuck in a wheel chair- good luck because you will sit there all day with nothing to do but stare at the walls. The food is worse than something from a fast food joint. There is no nutritional value at all. I have seen the servers handling food with their bare hands which is dangerous since many patients there have been known to have contagious diseases. There are no obvious safety precautions taken to prevent contamination. Let this be a warning. Pass this place up and move on. It is not worth losing someone you love.

pink floyd

1

August 24, 2016

I am/was a resident of this facility

Please don't ever send your loved one to this place. They are very unprofessional and poorly trained. They neglect the residents and leave people in wheel chairs sitting against the wall or by the nurses station for hours on end. They hire irresponsible people working as aides and are extremely rude. They wouldn't have any idea if someone was laying on the floor because they are understaffed constantly, so you might not be found until it's too late. Take heed, it is a bad place!

Abbycarly

5

October 5, 2015

I am a friend or relative of resident

Nice place, staff is nice, I like that they had a lot of activities and the staff were nice.

Ann112280150

5

August 22, 2015

I visited this facility

It's a small assisted living, and the residents had their own apartments. We saw the dining room, which was nice. We also saw several of the apartments. There were only 28 people there, but they can take more. It looked good if your loved one could manage having apartment style living. We talked to one of the people, and he took us around. We saw everything, and we were quite pleased with it. The activities were pretty standard; they had some religious services scattered through the week, bingo, and different kinds of activities about current events. Greenbrier Retirement Center was one of our top choices, and if something happened, they could be moved right next door to the nursing home.

Ann112280150

4

August 22, 2015

I visited this facility

Greenbrier was a nursing home, so it was more like a hospital atmosphere. It had a nice lounge area, a nice snack area, and TV rooms, and the rooms themselves were very hospital like. We looked at the activity schedule, and it was pretty full. The only thing is we had told them we were coming in, and we talked to at least four different people there including the activities director and the social worker, but the appropriate person wasn't there. In the other places, there was somebody when we came in, and they were ready to present everything. However, I would recommend them because it was a full service nursing home, and you could go on Medicaid.

Abbyhello

5

June 23, 2015

I visited this facility

Place was nice for my sister. Nurses got her moving, as did therapy. The food was excellent and the aides were very kind. Much better than the last place my sister was at!

Inspection

1

June 11, 2015

I am a friend or relative of resident

The food is very bad, no nutritional value, sandwhiches everyday, tuna, ham, egg salad, they only serve cool aid, speciality food such as pureed is not prepared correctly. Food is placed on plates by untrained aids and not cooked by skilled chefs. Residents are never groomed, finger nails never cut, hair never washed. No supervision, no one knows who is in charge.

Ellen44

2

April 21, 2015

I am a friend or relative of a resident

My mom was in Greenbrier for a little while, and I did not like it at all. They kept putting her out in a chair by the nurses' station. I think they were understaffed. They weren't doing therapy with her. They kept sitting her out because she was going through a lot of anxiety. They put her out by the nurses' station in the chair, they were not toileting her frequently, and they didn't have her legs elevated; her ankles and feet were swollen like they were ready to pop. I don't think they had enough help.

jefffleen

5

April 8, 2015

I am a friend or relative of resident

My sister has been here for over 2 months. The staff have been very caring, they watch over her and truly want her to get better. I have liked her social worker, nurses, physical therapits and the aides. I don't like my sister's MD, though she likes him. Food is ok, not like home, but not like hospital food either. I do like that she got a nice and private room.

phantas00

1

March 31, 2015

Other

If you are only going there for rehab it is a good place. The physical therapists are excellent. The wait time to be taken care of is slow, if you cant get up to use the bathroom on your own, you may be laying in your mess for awhile. The food is terrible. As far as skilled nursing, that is a whole other story. You will wait anywhere from 5 -30 min for someone to come to your room. If you need something from them there is a good chance they wont come back. Expect to lay in your mess. If you need to be lifted into your wheelchair you will have many days where they will tell you they dont have what they need to do it. Due to the days of non-lifts you will have to do your physical therapy in bed. After awhile you may become bed ridden due to that. There are workers in there who are very caring, but they have no power to fix the problems. The ones that have the power to fix the problems do not care. You are nothing but money to the corporation that owns it and the administration staff that runs it, does not care.

Caring102548050

1

February 24, 2015

I am a friend or relative of a resident

I am completely displeased. It is extremely disorganized and extremely unhappy. They complain about each other, they complain about the residents, it is on the dirty side, they are low on snacks, and it is just completely disorganized with terrible management. They are criticizing each other, and then they will complain about the residents. I would not recommend anybody sending their loved one there. There is no communication; you can repeat yourself over and over, and the next thing you know nothing you said sank in. Some of the people I like personally, but would never recommend them professionally. They have some game nights and they have movie nights. Everything is sloppy. There are a few caring employees, but the rest of them you can tell that they are there to get their eight hours or their twelve hours, and then they want to get out. I really don't have anything good to say about the place outside of the fact that my parents are safe and that they can't go anywhere. Outside of that, it's a joke. I've had a terrible experience with them. I would not recommend Greenbrier.

harveyschmidt

5

November 26, 2014

I am a friend or relative of resident

I just had my wife discharged from here. Wow! What a caring staff who noticed changes in her, kept her comfortable despite surgical issues and helped make her stay good. I am so thankful for the RN manager and Social Worker and the dr for helping us get better and home!!!

MollySim

5

November 22, 2014

I am a friend or relative of resident

Staff are nice, food is good. I am glad my father is here, he is taken care of well.

j.sylvia

5

November 10, 2014

I am a friend or relative of resident

My mother has been here for 3 months getting better after a pretty big stroke. She is going home next week. I can not be happier with the facility, the social worker, unit manager, aides and nurses have been so kind and helpful. If not for their and therapies help my mom would not be able to go home, their love, attention and motivation of my mom has been wonderful, it is far more than just a pretty place. I thank God we were directed here by a friend.

jeff.fleen

5

October 27, 2014

I am a friend or relative of resident

Nice facility, they got my mother back and walking, food was nice and staff were caring. I wish the MD saw my mom more is my only complaint.

oldandtired1

1

October 11, 2014

I am/was a resident of this facility

I will never step back into that place again. The place is full if bed bugs. The staff is short handed everyday. The current bosses and unit managers in that place are rude. I've seen people go 6 hours at the least in a chair and not toileted while the aides sit at the desk and holler sit down when the resident tried to get up. The food is OK not the best,portions are too small. The upstairs is called the welfare unit and let me tell you it lives up to its name. It's dirty poorly lit bedbugs in almost every room its awful. The rooms are filthy and most of the time so are the residents. I would not recommend this place to anyone.

anonymous2342

1

July 16, 2013

I am a friend or relative of resident

Residents have bed sore that are unreported, food is always cold, sandwhiches served often (grilled cheese, tuna, egg salad...) residents are not well groomed and rooms are left felthy. NO supervision.

Robert 1017

4

November 8, 2012

I am a friend or relative of a resident

The staff was always lending a helping hand to anyone who needed and actually paid attention to the elderly folks when my family and I visited.

thirteenknots

4

October 13, 2012

I am a friend or relative of a resident

This facility was very nice, very clean, and there was plenty of staff to take care of all the residents. There were a lot of activities for the residents to participate in. It was a very nice environment and unlike other nursing homes, I did not feel uncomfortable when going here as I did with other nursing homes. All the residents were well taken care of, and they even offer things like a hair salon for the residents. It really is a nice facility and I would recommend it to anyone who needed to put a family member in a nursing home. It is located in a nice area of town and it is easy to get to. They also provide counseling to those who need it. The only complaint I have about this place is that sometimes it seemed like the staff wasn't checking on the residents as often as they should have been. Besides that I have no complaints.

Tracy55

1

May 25, 2012

Other

Do NOT ever place a loved one in this facility. The negligence I saw first had is unparalleled. I witnessed stealing from patients and dead bodies carried out in body bags through the lobby-how disrespectful. My wish is that one day those who manage this facility will have to become patients here. They deserve to experience what they provide.

Megan4

1

September 30, 2011

I am a friend or relative of a resident

Greenbrier Health Center, based in Cleveland, Ohio, is perhaps the least pleasant nursing home I've ever had the misfortune of visiting. When Grandma had to go to a nursing home two years ago, we didn't have much notice, and the Greenbrier ended up being the closest facility that could take her so quickly.When you enter the nursing home, your initial impression is "well, this isn't so bad." The main lobby is clean, and well-lit, and the front desk person was nice.It's as soon as you go down to the actual resident rooms that you really see how bad it is.Filth and and overflowing carts of trash are a common sight in the halls. Residents who clearly require supervision are frequently left in recliners for long periods of time, often till they soil themselves. The staff is curt and overworked at best, and at worst, down-right rude and demeaning to their patients. They frequently have patients fall and injure themselves, and they attempt to cover it up so that the state doesn't find out.Needless to say, we moved Grandma out!

RaoFun

4

May 31, 2011

Friend or relative of resident

Greenbier is a skilled nursing and assisted living community located a few minutes south of Cleveland in the quiet suburb of Parma Hts. While my mother resided within the Alzheimer's floor of the facility she received vigilant but not suffocating care from the staff. Unlike many other facilities I'd been to, the buildings were clean, smelled fresh, and residents were always kept busy with social activities and therapy. A shuttle bus would take the more independent residents on daily trips to a nearby senior activity center or local points of interest (zoo, movies, etc)One of our favorite things to do was visit the rabbit hutches in the atrium style cafeteria or play a set on their vintage bowling machines.At Greenbrier seniors can be as active as they want while not having to worry about the many "What if's" of aging.

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Services and Amenities of Greenbrier Healthcare Center in parma heights, Ohio

Health Services

  • Hospice Care

Resident Information

  • Offers Respite Care

Medicare

  • Health: 4.0 out of 5
  • Quality: 4.0 out of 5
  • Staff: 2.0 out of 5
  • Overall: 4.0 out of 5

Medicare

  • Health

    4.0

  • Overall

    3.0

  • Quality

    4.0

  • Staff

    1.0

Medicare Provider Number: 365192
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About Greenbrier Healthcare Center in parma heights, Ohio

Greenbrier Health Center is located in Parma Heights, Ohio. It specializes in providing short-term rehabilitation care and skilled nursing care to its residents. The center offers private rooms, ensuring that each resident has their own personal space and privacy.

Meals are provided, ensuring that residents have access to nutritious and tasty food without the hassle of cooking. A salon is available on-site, allowing residents to enjoy hair and beauty services without needing to travel outside the center. Shared common areas and communal dining spaces encourage social interaction among residents.

In terms of services, Greenbrier Health Center accepts insurance, which can be very helpful for residents and their families in managing the cost of care.

Map of Greenbrier Healthcare Center

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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