Assisted Living Communities in Middleburg Heights, OH

"I had an in-person tour of Cardinal Court Assisted Living and Memory Care. I was very impressed with everything. They were very thorough in explaining everything to me and very patient. It was a very good tour. The place seemed quite pleasant. The staff explained how the different levels of service worked, which was all educational to me. They even kind of group people into different levels of decline in their dining room, so that was nice to know. The person who showed me around was very patient and helpful. The one room I looked at was for a couple. It may have been a little larger than the single-bedroom ones. I was impressed with how roomy it was. They said they would provide a small refrigerator and a microwave if we wanted. They had two or three courtyards that were enclosed. The building is set up in a circle. Every room has big windows, so it was bright outside, which was nice. They have a private room, and then they have an extra-large private suite. The other thing that kind of impressed me was how the community development director and another gentleman who was the maintenance director have been there since they opened. Several others who are there have been there for multiple years. I think that speaks well that people have stayed and that they are good and well-trained people. They have various activities for people to participate in. They don't leave the residents in their rooms alone because they need somebody to be aware of what they're doing."

"I cannot express enough how the creators of this brand new family run operation have gotten everything right at Evergreen Gardens. Having visited a dear family friend there multiple times now, I have say this incredible center checks all the boxes beginning with the all-important 5-1 caregiver to resident ratio — which is very important to me. I have also found the in-house, homemade and prepared food to be vastly superior to any facility I’ve ever visited or experienced. The individualized care that Evergreen Gardens delivers is clearly their calling card and what sets them apart. Each and every staffer is an experienced, pleasant, kind-hearted professional who obviously has a sincere dedication and devoted commitment to the individual residents. And the rooms are uniquely and individually designed, very spacious and beautifully appointed. This is truly a wonderful place and the amazing, caring people who created it obviously have a heart for compassionate, dedicated service to our loved ones. I certainly feel the love and sense of family there. I also clearly see and feel all the comforts of home as well as all the safety features and the personable caring/capable staffers. I’m incredibly happy and impressed. I can honestly and wholeheartedly offer my highest personal recommendation and assurances regarding Evergreen Gardens."

"Very good service provided to the community. Family member took part in it for some time. Staff were attentive and good. Food was more than they needed. People were nice with good activities. "

"Sunrise At Parma was a very nice-looking place. It was a smaller place than the others I've toured, they had about 50 residents. It felt very homey to me. In a lot of the other places I went to, you hardly see anybody, but when we were here, you see people sitting down to eat, you see people walking around, and you see people sitting outside. When you walk in there was a dog sleeping, it just had a very nice atmosphere. The people that we met were super nice. The best thing was that it was not huge and we saw a lot of the residents when we visited. The one who gave us the tour was Lauren, and she was super accommodating. We took our dad and we were telling her that we were trying to make it not look like a planned visit, and we asked her not to say anything about the cost upfront because that would skew my dad. So she was super nice, she did everything we asked, and she was awesome."

"I moved into the Bickford of Rocky River two weeks ago. I like the fact that the staff responds right away, and they're very friendly. I don't have anything bad to say about it. It has a lot of curb appeal. It's super clean. They have excellent food. The dining room is very nice. There is an exercise class. There's neighborhood walking, board games, puzzle time, bingo, and crafts. I'm satisfied at the moment."

"I toured Vitalia Active Adult Community North Olmsted. The staff was very nice, very accommodating, and very informative. I liked the food choices and the way that meals were set up, where they could do kinds of things on their own, but it would be much better for someone younger than my friend, being that she was 95 and couldn't really see a lot and can't get mobile herself, and she's kind of dependence on an attendant. The facility was very clean. It wasn't as social and kind of homey because they have availability to go around as they please, and my friend wasn't able to do that. They have that open room concept and she does not like that."

"My wife has been at Vitalia Senior Residences at Westlake for less than a week now. I like everything about it. The facility is gorgeous. The room is big. When I walked in, I got a very good vibe on the whole place. And then I brought my kids over there and they got the same feeling, so we felt this is the place for her. The staff members are wonderful. They're great people. They're good people. The place is spotless. There are activities all the time. Something is going on all the time. Full schedule every day. They have music, and they have games with the folks. They keep them very engaged. So far, so good."

"Our overall experience with Fairmont of Westlake was good. It's a nice place. The staff was great and the rooms were clean. The only thing I didn't like was they didn't have a sink in the kitchenette. Other than that, everything was good. They have a lot of activities. Some Irish dancers were coming in and they were getting ready to do that. They're also remodeling the place like putting new floors in. It was clean and nice. The lady that gave the tour was very helpful. Some residents asked something from her and she would stop and talk to them and explain what was going on."

"We toured Vitalia Rockside - Active Adult Community. We viewed everything. The directors toured us around. We saw the availalble apartments and things of that nature. Everything was very nice, and we enjoyed our visit with them. They have a lot of activities for male seniors. They have a men's group there to help men bond with other men because the population is usually more female to male when it comes to seniors, so they try to help out the men who live there as well."

"I'm living in Danbury Broadview Heights. Felicia is the executive director. I moved into Danbury four months ago and Felicia was hired a couple months after I moved in and she inherited some existing problems and within a month or so she had them all straightened out to resident satisfaction. She's a very positive, upbeat person and interacts with residents and employees in a very positive, upbeat manner. My interaction with the other staff is always very positive. My apartment is large and it's kept very clean by the housekeeping staff and there is plenty of storage space. There's a wide variety of daily activities to fit many different personality types. There's something to appeal to everyone. They have a back patio where you can sit and chat or read. Sometimes, they have happy hours out there where you take a beverage and mingle with the other residents. Felicia was able to weed out staff that gave less than her standard of care to residents and hire on to replace them with people that were more up to her standards and more resident focused. If anything, the only complaint about food is there's too much of it. One of the reasons that we checked in there is because it looks beautiful as we drove past and it was close to my mom and it was just as nice on the inside as we imagined it was going to be on the outside."

"My mom will move into Brookdale Westlake Village. The staff who assisted with the tour were very good and answered every question I could think of. The facilities were all very good. They have bingo every day. They showed me a menu of what they serve once a week."

"I'm a resident here, and it's very good. It has 72 residents, so it's not huge, and everyone knows everybody. They have bingo, movies, bowling, pool, and go to the casino, shopping, and restaurants. They have prayer service, Scrabble, board games, coffee hour, and monthly meetings with the residents to try to improve their activities. They have medical staff, who are pretty good and do their best to take care of our needs."

"Beautiful renovated facility! Friendly staff and excellent management!"

"The young lady that showed us around Brookdale Gardens at Westlake did a wonderful job. Kim was very helpful and knowledgeable, and I was very impressed with her. She made us feel like it would be a good place for my dad to live. We were very impressed with the facility as well. It just seemed like a very caring, comfortable, and warm place. It wasn't too large and it was cozy. The residents there looked happy and everybody was very friendly."