Parkside Villa
7040 Hepburn Road, Middleburg Heights, OH 44130
2.53
(32 reviews)
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Reviews of Parkside Villa in Middleburg Heights, Ohio
2.53
(32 reviews)
Facility
2.4
Staff
2.7
Food
2.2
Activities
2.6
Value
2.3
Lucy59
1
|
September 1, 2023
This place has two "dieticians" but they should be ashamed of themselves. Management needs to up their food budget BY A LOT and change food vendors immediately! The food here is completely and totally inedible, and the staff freely admits that they hear these complaints constantly. The place feels run-down and neglected. In the rooms, you'll find older furniture and beat up heaters / AC units. Carpets really need cleaned. Trash can in the room was left for 3 days and not emptied until fruit flies started. The back entrance needs a good hose-down to remove the cobwebs and dead bugs and dirt. Barely eaten trays of dinner stayed uncleared on a dining room table for the 5 hours I was in and out. Open an (empty) drawer in the resident kitchenette and you find a layer of dirt and old crumbs. Staff is just OK--- everything here simply feels like the 3rd or 4th string. Just dreary and grim and not once did we see a cheerful, enthusiastic, or engaged employee. The place just feels poorly managed- when such obvious small but fix-able things are allowed to pile up, there's no accountability, and management is OK with substandard food for their residents, it says a whole lot about a place. I would stay away. Far, far away.
Parkside patient
2
|
June 30, 2023
Parkside Villa hallways, therapy room, patient bathrooms are kept very clean, but they don’t vacuum the patients’ rooms. Therapists are excellent but nursing staff is not great. Wrong medications were given!!!! Some meds were given at the wrong times!!!! …some nursing staff didn’t seem to care. Patients are supposed to be showered 2 times per week, but I wasn’t showered until the occupational therapist showed me how it’s done. They used the excuse of being short staffed, so nobody was avail to give you a shower. I couldn’t walk at first due to hip surgery, and nobody would come when you pressed the nurse button! Or they’d come an hour later!! Food was decent and you could pick other food options.
Michelle
1
|
November 21, 2022
My friend was in Parkside Villa for rehab. It was awful. His room was hot, like the AC did not work. He would call me. He said, "I'm sweating to death. They won't bring me any water." He'd be hitting his call button for hours. I mean, he was calling me at 3:30 in the morning. He had no water, couldn't get water. Nobody would answer his calls. I'd be calling up there, one time someone even hung up on me. When he finally went to the hospital, nobody even called to tell me. I didn't find out. The only thing I liked there was the physical therapist. Other than that, they did not take care of him. It was terrible. He never left his room. This was his first rehab from his hip replacement. The dining area was OK. Nobody should consider this place. They need better staffing.
Barbara
5
|
October 4, 2022
I'm at Parkside Villa right now. Their rehab is really, really good. I really like the rehab. The people in here are growing on me, but I've got to get out of here anyway. This is a nursing home, and I got to be in assisted living. The staff are really good. They follow up on things for you. When you asked them to do something, they do it. The food is not good, but once in a while, they're good. It's probably because of COVID, they lost a lot of people working. They have bingo, they have games you can play, and they have balloon toss. They have a lot of stuff. However, I don't feel like I'm getting what I paid for.
Cindy Gansert
1
|
February 8, 2022
Residents cannot get showers on the days that they are supposed to. My mother unfortunately is her and it has been 3 weeks since she has received a shower. If I could take her out of here I would. The story always is we are understaffed. How would you like it if you didn’t get a shower and you smell of body odor?
Bodhizafa
2
|
December 10, 2021
My mother lived here 4 years and died alone in her bed except for my brother's family and mine "being" with her from behind a computer screen. Only one nurse came to check on her for the 8+ hours of her transition. A few minutes after she died, someone came in the room - it was about 2am - and abruptly turned off the computer screen without saying anything. The cruel nature of this action will stay with my family. Parkside claimed that we didn't have the right to Skype with our mother even though the computer had been used for this purpose for 4 years. Please reconsider bringing your loved one here to live and die....
Jackie and Joe
1
|
October 15, 2021
Stay away! This facility is staffed by agency staff that do not care about your loved ones. Our loved one sat in urine soaked diapers for hours. Meals were missed because no one came to room for feeding. We complained often about care and they retaliated against our loved one, which I have photos to prove. Stay away!
Camille Gaven
5
|
August 20, 2021
Parkside Villa is a fantastic rehab facility. Therapists are skilled and caring. Great atmosphere. Room was cozy and clean. Great access to Southwest General Hospital and Physicians.
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Services and Amenities of Parkside Villa in Middleburg Heights, Ohio
Room and housing options
- Studio Apartments
Dining options
- In Room Kitchens
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Party Space
Medicare
Health
4.0
Overall
5.0
Quality
5.0
Staff
3.0
About Parkside Villa in Middleburg Heights, Ohio
Whether you are seeking rehabilitation, skilled nursing, or long-term care, you will find compassionate caregivers at Parkside Villa to serve you. Our rehabilitation and wellness program is designed to serve those who wish to restore and maintain a healthy lifestyle. Therapy services are provided in a well-appointed therapy center equipped with the tools necessary to reestablish an independent lifestyle. Our services include short-term rehabilitation, long-term care, skilled nursing, hospice care, and respite care.
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