Altercare Post-Acute
1463 Tallmadge Rd, Kent, OH 44240
2.2
(8 reviews)
Photos of Altercare Post-Acute
Get Cost Information
Community Comparison
Reviews of Altercare Post-Acute in Kent, Ohio
2.2
(8 reviews)
Facility
2.5
Staff
2.2
Food
2.3
Activities
2.0
Value
2.0
Brian
4
|
June 4, 2023
My father is now in Altercare Post-Acute. It's a standard kind of place. There is a room with two people in it. They have a dining room, too. The staff is professional. They do their job and it's 'here's what I need to do,' and they do it. They're pretty much helpful. They have activities, but they're pretty much cookie-cutter, too. There are movies, some games, and poker nights. There's not a lot of heavy-duty stuff, but they have a list of people to interact with.
Provider Response
Dale L
5
|
December 1, 2022
My friend was in Altercare Kent for two weeks in November 2022. My friend is not the most compliant patient and he was in some pain most of the time there which makes most of us grumpy. The staff was friendly and positive even under these challenging circumstances. The facility is fairly new, it is very clean and I never detected that awful urine smell found in so many facilities.
Provider Response
worse than awful
1
|
May 17, 2022
I wouldn’t even give this facility A 1star rating! From the director who was rude crass and just a foul person. All she cared about was how they were getting paid. Told me no restrooms available for visitors and to plan your visits accordingly. Said you can visit 24 hours a day however both days when I showed up no one at desk to open secured doors you just have to wait until a staff member walks by. Food or what they give for food is disgusting and they encourage you to bring food in to your loved one. Call lights go unanswered for over 30 min routinely, rn’s sit at the desk and only pass meds and incorrect ones at that! My loved one was on a lot of meds some of which had to be given at specific times. Upon arrival I proactively went to the nurse to be sure they were aware they were aware of this. Told they didn’t have those meds and it would be 3-4 hours before they could get them! When I told them that was unacceptable and I would go get the meds at home and bring them in she said she had to get permission from the on call doctor…. Finally got that straightened out to find out they were over medicating and when I showed them the hospital discharge papers given to them where it clearly stated to back off a medication if patient was sedated I was told that since my relative could be woken up to take the meds they weren’t sedated. Apparently sleeping 23 hours a day doesn’t mean sedated to them! I also found out they were giving 1/2 the prescribed dosage of another medication. I tried being nice at first but after two days of what was expected to be a 2-3 week stay i told them to get the discharge papers ready I was taking her out of there. They tried telling me it was against medical advice ha! What a joke. Against medical advice from an RN? There was no doctor that saw her the two days she was there. Run as far away from this facility as you can!
Provider Response
promised PT not performed
1
|
March 20, 2022
Arrived on Friday and father needed PT and promised it was scheduled for next day. It was not performed and no staff on weekends to call PT. He also sat in wheelchair for 4 hours before they answered call to use lift to get him back to bed. This was supposed to be 5 star facility per Summa and I would never have sent him here if I had known the low rating of 2 .9 and no staff or reliable physical therapy!
Provider Response
stayfaraway
1
|
September 3, 2021
Unbelievable how the 3-11 cna’s can just leave patients lay in soiled clothes and bedding and god forbid you ask them to do there jobs , the nurses in charge should be fired for not holding the staff accountable, horrible place, very dirty and uncaring staff
CD2
1
|
January 27, 2021
If I’m being honest I would NEVER AGAIN send a loved one to this place!!! Call lights weren’t answered, nurses were snotty, and medical monitoring is so lacks it could have cost a life. I could not be more serious!!! If you think calls to management would help... Think again.. If your loved one has health issues that require assistance this is not the place for them. If I could give less than 1 star I would.
Not a good Facility
1
|
July 30, 2019
We found the room to have dirty floors and furniture that had stains of some type that would scrub off. Most of the nursing staff seemed to be very uncaring and did not have time for checking on my mother. Call lights unanswered for long periods of time. The positive side was the physical therapy and O.T....they were very professional. I would never recommend this facility!
Donnarae1
4
|
August 24, 2015
The facility is modern, clean, and nice with wide hallways. They have a rehab center, and the patients are well taken care of. The staff are very friendly and meet all my mother-in-law's needs. She has been there for two-and-a-half months now. They have crafts, church service, speakers, and singing. Altercare has everything she needs.
What you can do with Caring
Services and Amenities of Altercare Post-Acute in Kent, Ohio
General
- Resident Capacity: 79
Medicare
Health
5.0
Overall
5.0
Quality
5.0
Staff
3.0
About Altercare Post-Acute in Kent, Ohio
Altercare Post-Acute in Kent, OH, provides memory care and assisted living services. The community features apartment-style living arrangements with units that include living rooms and kitchenettes, offering residents a comfortable and private living space.
The community is equipped with various amenities designed to enhance the daily lives of its residents. It includes outdoor common areas, organized activities and programs, as well as yoga or stretching opportunities. On-site meal services and communal dining options are available, promoting social interaction and a sense of community. WiFi and internet access are provided to help residents stay connected. The pet-friendly policy allows residents to keep their pets, contributing to a home-like atmosphere.
Altercare Post-Acute also offers several convenient services. General transportation services facilitate easy access to appointments and outings. Housekeeping services are provided to maintain a clean living environment for the residents. The community also organizes facilitated field trips and outings, allowing residents to participate in various experiences and community events. With a combination of care options, room types, amenities, and services, the community aims to meet the diverse needs and preferences of its residents.
To learn more about this provider’s license and review other available state reports, please visit:
Ohio Department of Health Long-Term Care Provider Search
Map of Altercare Post-Acute
Help seniors by writing a review
If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.
Request Pricing Information
Compare costs, photos & reviews of senior living and care options near you.
Questions?
Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.
Didn't find what you were looking for?
Caring's Family Advisors can help answer your questions, schedule tours, and more.