Majestic Care of Fairfield

Funlady63

Room are not cleaned often my mom is not bathed often most of the time the food look like so unappealing. My mom room mate has her clothes on I put a lock on my mom fridge gave the nurses a key.to no avail.someone is stealing out her fridge because the staff don't bother to lock it back after giving her a drink out of it.p

Aeiou

A friend of mine has been in 2 Majestic places. He's a severe diabetic and every meal at the first was sugar. The second place they took HIS wheelchair from him. They also slammed his foot on the ground in doing so, the foot he had already almost lost. It swelled up to the point it did not even look like a foot. He sometimes does not get his meals.last night did not ge t his insulin. The aides just sleep in the lounge. I can't believe the took his mobility because they find him inconvenient. He likes to go outdoors and wheel around. He is extremely depressed and also watches other residents being abused. He's not even 60 years old and wants to die. What a horrible heartless place.

Alynch43

Please don't make the mistake I made. My grandma had stopped feeding herself and had to be moved to long term memory care from the assisted living memory care. From the second I saw the conditions of the rooms I had a knot in my stomach and freaked out and told the care coordinator that my grandma is not living there. After finding out that I had very little options and meeting a couple of the staff members I decided to give it a try. My grandma moved in on 3/15/24. Everything was going okay until 3/18 when I had issues with staff covering up the camera that I installed in the room with the facilities knowledge. I reported the issue on 3/19 to the unit manager. The same 2 staff members who was a nurse and an aide were allowed to care for my grandma again that evening. My grandma was put in her recliner with her meal tray at 5:03 pm with no walker or wheelchair within reach. My grandma attempted to get clothes out of her dresser by herself and fell at 6:33 pm and hit her head on the tile. My grandma laid on the cold floor in her own vomit until 7:48 pm. When the nurse found her at 7:48 pm no vitals were taken. The nurse and aide are observed spending all of their time cleaning up vomit so they could pick her up. I found my grandma on camera on the floor and tried to call the facility and did not get an answer. I then called 911 but EMS never showed up from my call. I had to go to the facility and scream at the nurse before she made the call. I found out the facility told the squad not to come. My grandma was admitted to the hospital and never recovered. She passed away on 4/8. If I knew then what I know now my grandma might still be with us.

no name 11-1-22

I can't tell you enough of how horrible this facility is. My mother chose to live in the assisted living section first, which was "ok". Her health declined a year later and was moved to the skilled side even though I didn't like it, she insisted on not leaving. She would NOT let me move her since she was in frame mind. The decor was old, dirty, dark and not what she was used to. The staff was never 100%, but it was one nurse for 30 people. All they did was pass out medicines. The aides kept quitting as well and many were lazy, and I would complain ALL the time. She would be in her room for hours. They have no activities, although they had BINGO which she would like to go to. Food was bad, she would order food for delivery, along with Krogers for fresh items since I got her a mini fridge. She passed away 3 months ago, way too soon if she only had better care all along. She didn't even "look" the same and aged about 15 years in about a year's time. I have reported the home to the State of Ohio for the lack of care. I spent all my waking hours caring for her the last week of her life. 2022 was the worst year of her and my life. She didn't pass away with dignity, and I blame them.

Linda

Majestic Care of Fairfield had a very high turnover in personnel, which meant that you didn't have any consistency in trying to see the same person. In my understanding, they didn't have a doctor on site. They mostly had what were called nurse practitioners that did all the visitations and I never was able to get in touch with one or have a meeting with one. So, they need to improve on consistency. I had a meeting with them when my sister first went there with all the department heads that were going to be involved with her care, but the care that we talked about was not the care that she received. I used to go and sit with her at least three or four times a week and they said somebody comes in once an hour to see if she needs to be changed and if she needs anything, and I know firsthand that that was not true. They were shorthanded. There was no continuity of care as what was described when I first met with them. The lady that was in the room with my sister was the one that would call someone if anything went wrong with my sister since my sister couldn't do it and they weren't checking on her as often as they should.

darandkat

If you love your family member don't put them in this Skilled Nursing facility. It is absolutely horrible. My mom was moved from the Assisted Living side (I highly recommend this facility) to the nursing home side when she fractured her ankle. They never cleaned her wounds. The room was not even clean when she moved in. My family spoke with the entire nursing home leadership and nothing ever changed. Stay away from this "Skilled Nursing" facility. There is nothing skilled about the services they claim to provide. They left my mom in her bed every day. There were not enough aides on the floor and the nurses refused to do anything other than give medicine. It did not appear her surgery wounds were ever checked. I know her wounds were never cleaned and the bandages were never changed for the two months she was there.