Trustwell Living at Fairfield Place

Debra

My mother moved into Trustwell Living at Fairfield Place and we are very satisfied. They have a very low patient to aide ratio. They provide activities. They called and actually asked what type of thing my mom was interested in doing. They had the doctor adjust her medication so that she is much calmer. They provide three meals a day and all the snacks they can eat. I like her room. It is set up so that there's a direct line of vision for the bathroom, the bed, and the sitting area. They can't get out without a code. Nobody can get in unless someone inside enters a code and lets them in. They have a sunroom, a courtyard with walking areas and sitting areas, two common areas with televisions, and activity areas. They actually have a spot with a piano where if someone knows how to play a piano, it's there. They have memory games, visual recognition games, and activities to improve their muscle control, and they also do field trips so that the residents can visit places and get stimulation.

Deborah

We had a very nice tour of Fairfield Place. We were very pleased with the staff, with the reception we received, and with the honest information that we feel we got from them. They had a nice dining area, an area where women could get their hair done and fixed or men could go and get their hair cut, a podiatrist that can come in, a physician, and a psychiatrist. It was a great trip. They give us the information we need to try to make an educated decision.

Wanda

The tour I had at Fairfield Place was excellent. I enjoyed it. The energy was good. The staff was very uplifting and encouraging. The rooms were reasonable. They showed me several rooms, I think about two or three, and all of them were nice-sized. The dining area was also nice and intimate. When we walked in, the residents were laughing, having fun talking, and doing things.

Cherry

My mother moved into Fairfield Place. It's small, clean, and friendly. Her room is adequate. The staff is good and friendly. They have bingo, crafts, games, and music. The dining area is nice. Everything is on the first floor.

Linda

The tour experience at Fairfield Place was very good. They actually were not expecting me, but they were perfectly fine, very cordial, and very nice. I met their director and someone else. They were very friendly, and they talked to me about the residents. It seems like one big family there. They took me on a tour and showed me three different rooms. The gentleman who took me around knew the residents' names. It was impressive, so it was very nice. The rooms were very clean and well lit, and I like that you could use your own furnishings. They have a cafeteria, a common area, a courtyard, a sunroom, and a beauty shop. They were doing some activities through the building too. The staff members that I met have all been there for a long time, which says a lot to me.

Irene

My mother moved into Fairfield Place. We chose it because it was a smaller place, they had a lot of activities, and it was all on one floor. Those were the things that I was looking for because she's ninety-two years old. The other ones were very nice, but they had elevators, and I don't think she was ready to deal with elevators at ninety-two. I talk to her at least three or four times a week, but she's very seldom in her place because of all the activities, so it's kind of hard to get in touch with her. She loves the food, she loves the games they play, and she likes the people. The room is not just all white or all black; it's a mixture, and I wanted her to be around something like that. I haven't had any complaints. Sometimes I can't get a hold of her when I call, so I have to call the main office, and they'll say, "She's sitting out here," and then they'll tell her that I'm calling. From what my mother tells me, the staff does a great job. They come in, they give her her medication, they assist her with bathing, they do her laundry, and they clean up once a week. She talks about the food all the time, and they keep her busy. Her room could be a little bigger.