Nursing Home Communities in Portsmouth, VA

"My Uncle lives here and it is great! the food, the activities and the wonderful staff. they are always doing fun events with the staff and the patients"

"My brother is in Portsmouth Health and Rehab. It's every person's nightmare, whatever your picture of what a nursing home should not be is where he's at. It's an old facility. When you go in there, the halls are full of nothing but elderly people and wheelchairs sitting out there with their heads down to the middle of their knees. And that's how they watch them. If you push the button for help, he's lucky if he sees them in two hours. They're supposed to feed him because he cannot, he's not mobile with his hands. They bring his meal there, the tray, and then just leave and never come back to feed him, and they wonder why he gets frustrated when they do come back. I didn't want him there to begin with. It's in a terrible neighborhood. So it's not a neighborhood that I even like to go to at night, even more so during the day. And it seemed like the more I was there, the less they were helping him. So it even got to the point that when he would ask them to do some, they were saying, "Let your sister do it." So I pretty well had to back off because I was doing their job. And that's not what I want to do. I don't want to work in a nursing home. So, if you will do their job, they will let you do their job. Meanwhile, he would call me with problems. I would call up there and nobody would ever seem to answer the phone. Their turnover is horrible there. I was calling over there to have the information transferred to the new facility, and the social services, I talked to her Wednesday, I called Thursday, they transferred for me to leave a message, and when I called that Friday, she'd quit. Out of 91 residents that live there, only seven residents have family visit them. They want you to set up an appointment to go visit your loved ones, and they're still adamant about this COVID. I show up when I want to. I'm not going to set an appointment to go visit my brother because I don't want anybody to plan when I show up, because that's how I can catch what they're doing over there. For the amount of service that you get there, you're still paying too much. It's an old building. It's got old furniture in there. It's a little space in there, and the roommates are not compatible. He was staying there with another gentleman that did not walk, or could talk. And when I set the bags of stuff down to put it in a nightstand, the guy next to us was trying to go underneath the curtain and steal the bags of stuff. And then when I said something to the nurse's aide, she said, "Oh, yeah, he's mean as hell," and I said, "And my brother's here bedridden and you got him stuck in a room with somebody this mean?" They definitely knew my concerns. When they found out that I wanted the information transferred to the new facility, all of a sudden they wanted me to come into a meeting for this care planning. I got in there with eight of them, all of them specialized in something, and none of them do anything. So that was a useless meeting. So I knew right then what the problem was, everybody's got power and nobody's doing the work. That's what all that was."

"My father entered Golden Living in May of 2009. I liked the facility for the most part. On one side there was the assisted living, and the other side was a nursing home. I liked the fact that it was a place that an elder could spend the remainder of their life. The staff was also very friendly. I think my only complaint was the horrible smell coming from some of the rooms from time to time when I would walk through the nursing home side to get to the payment office. I think there should be more separation between the two wings. However, I understand that these things are to be expected in this type of facility. I also did not care for the color of the walls. It was very pink,not that I am not a fan of the color pink, but sometimes there is such a thing as too much pink. I also did not care for the color of the floor tile. All in all, I think that this facility is probably the best in the area. I think that the best thing about them is that they remain in constant contact with the residents and their families. They treat each and every person like a human being, and give the elders the respect that they deserve. I would definitely recommend this place to anyone. "

"I visited friends at Harbor's Edge Retirement Community. I've been over there many times to visit friends in rehab, but never into the memory care area itself. From the time I came in the door, there was a woman named Sylvia, and she was so friendly and just bubbly. She just made me feel welcome, and while she was helping me, everybody that came in the door, she knew, and they would say hi. After she contacted the person that I was meeting there because I was early, she showed me a very comfortable place to sit and relax while I was waiting for Kirsten, the person who showed me around. The rooms were very nice, and those that I visited were empty, and they're in the new memory wing. It currently isn't open. It's finished, but they are in the process of waiting for another shower room to be built. So currently they don't have a room available, and no date as to when it will be. The facility is spotless. Everyone that I've ever met has been very pleasant. Kirsten is even new, she's only been there a number of months, and she was very knowledgeable, very compassionate, and very friendly. She's in a job that she needs to be in. I will have to bring furniture, even in memory care."

"Well kept place with staff that care! My loved one enjoyed his therapy and thought all the staff treated him good and went above and beyond."

Portside Health & Rehab Center, located in Portsmouth, VA, offers a variety of care types including Skilled Nursing Care, Short-term Rehabilitation Care, Memory Care, Respite Care, and Hospice Care. This wide range of services ensures that many different needs can be met, from those requiring temporary rehabilitation to individuals needing long-term or specialized care. The facility provides both private and semi-private rooms, catering to the preferences and requirements of its residents. This flexibility in room types allows for personalized living spaces that can make residents feel more at home.The room amenities at Portside Health & Rehab Center include options for rooms with full kitchens, allowing residents the choice to prepare their own meals if they wish, adding a sense of independence and comfort to their living experience. Additionally, the center is equipped with a variety of amenities designed to enhance the quality of life for its residents. These include organized activities and programs that encourage social interaction and engagement, meals provided to ensure nutritional needs are met, outdoor common areas for fresh air and relaxation, salon services for personal grooming, and WiFi/Internet access to keep residents connected with their loved ones and the world around them. Enclosed and secured outdoor common areas are also available, providing a safe environment for all residents, especially those in memory care.Portside Health & Rehab Center is committed to the health and well-being of its residents through a comprehensive range of services. Physical and occupational therapy/rehabilitation services are offered, with nurses and therapists on staff to assist with various medical and rehabilitative needs. Additionally, the staff is trained in mental health care, ensuring that both the physical and psychological needs of the residents are addressed. This holistic approach to care, combined with the facility's amenities and living options, makes Portside Health & Rehab Center a considerate choice for those seeking a supportive and accommodating senior living environment.