Nursing Home Communities in Portsmouth, VA

"Norfolk Health Care Center was really bad. They did not have enough staff. It was a disappointment. The facility was pretty old, which is fine. However, while my husband was there, there was only one working elevator for four flights of people. It's a four-story home. I don't think they take care of the facility. The elevators were broken for two months. If it was for a couple of days, I could understand, however, God forbid something happened when the elevators weren't working. Most of the staff cared about the patients. However, there was not enough staff, especially on the weekends. People have the same problems on the weekends as they have on the weekdays, so you need to have enough staff that will work on the weekends. The food was horrible. My husband never got hot food. It was all cold. He never participated in activities because they wouldn't get him in a wheelchair, get him up, and get him out, which bothered me. I wouldn't put my dog or my worst enemy in that place. They can hire enough staff to get the food to the patients when it's still hot. It may taste better if it is hot. They can hire enough staff so that the patients are taken care of with dignity because they can't get up and get into the bathroom."

"This facility has come a long way! I visited recently and the physical environment looks great and I could tell they were making some positive changes. Hopefully they continue to move in the right direction! "

"I was a patient at the facility for most of October 2015. I had been there before and requested to go back. The stay this time was better. The Nurses gave good care and the rooms and halls were clean. I would go back "

"My father was at Bon Secours for 20 days. It's a great facility, and once we worked everything out, they were very good. We were very satisfied. Our goal was to get him out rehab, and that's what happened. "

"I must say, compared to Autunm Care of Norfolk, Envoy at Thornton Hall, TH is a 5 star. From the star, the staff there was very dedicated to the care of my parent. Told us what we should expect and they delievered. The staff on blue hall was awesome, expect one lady(attitude problem), but the rest were polite, informative, pleasent to work with and serious about the care of my parent. My parent passed away late night, and I thank God that he was able to spend his last days at Envoy Thornton Hall, Norfolk, Va "

"Everything was acceptable at Autumn Care, there’s just no availability. We talked to the administrator and took the tour. It was a viable option, but it didn’t work out. They had game rooms, they made road trips, they had articles of their activities, and they had therapy activities. "

"Beth Sholom Home Of Eastern Virginia is the best nursing home in the area. My relative has been living there for several weeks now. They have skilled nursing care for rehab, long-term care and also memory care. They have a supportive staff and excellent service. According to my relative the food is good, and it's the cleanest community you'd find anywhere. She's getting physical rehab although she's a long-term care patient, they're helping her with her physical therapy which is available on site there. They have activities for the residents all day long. They're doing about a $5 million renovation on the place, so it's going to be even better after that. They're changing all the bathrooms so everyone will have their own private shower off of their rooms. Previously, they had a sink and toilet, and the shower room down the hall. Now every room is going to have a shower attached to it. So it's going to be a major upgrading, and they're also upgrading other aspects of the place. It's a big renovation they're doing."

"We found Lake Taylor services and staff very helpful during my mother in law’s stay! Particularly the physical therapist- they truly worked with her to increase her mobility! We recommend Lake Taylor over others rehab places in the area! The room was bright and “fresh “ - she enjoyed talking with the CNAs - as they paid a lot of attention to her. She even loved the food! We had her beautician come in to do her hair - but they have the service on site . "

"I have seen many Nursing homes across the nation and I am a bit confused concerning the previous reviews of this facility . It is by far the cleanest I have seen and it doesn’t smell of urine like the others. The staff and nurses are very compassionate and caring toward my mother who is almost 102 years old. The only thing I have heard her complain about is the food , which she says is tasteless. She is an awesome cook who knows how to season food so I understand her disdain. At her age, she should not be denied salt and other spices! Let her enjoy her meals. She has a DNR on file and is not concerned about dying, especially from the things she eat. Before you complain about this facility, visit some others. I have sang for and ministered to the elderly in many facilities and would not hesitate to recommend this place. If they’ve had issues in the past, they have obviously been addressed and corrected! A huge thank you to Miranda, Ashley, and many others whom i’ve Met! You’re awesome! God bless you. Joseph "

"My husband was in rehab here for 93 days. He had a great private room. The food is excellent and as a spouse I was able to eat with him for 4 dollars. I couldn’t even buy the food for that amount! The physical and occupational therapy are as advertised 7 days a week! They were superior! Any minor issues were promptly addressed. We are going to volunteer here starting next month. We will with a resident’s dietary needs going to be with the staff picking one person each month to visit and bring a meal from a restaurant to them. Thank to the staff and administrator, Greg Y. for allowing us to give back!"

"My mom is in long-term care at Sentara Chesapeake (Sentara Nsg Cntr Chesapeake). It's very clean, smells great, they provide very good care, and good food. I'm very pleased. They have a dementia/memory unit, skilled care, and long-term care. They have activities and right now my mom is doing rehab and therapy. The staff is very helpful, nice, and pleasant."

"My father had a short rehab stay at Kempsville Health and Rehabilitation Center. It looked pretty clean. The staff was friendly, answered our questions well, and were attentive. They were good people invested in their work. We were satisfied with the care he received. There's a physical therapy room, a dining area, and an activity room. It had two hallways with a connecting hallway between the two sides of the building."

"We found Heritage Hall for my ex-husband. I have been quite pleased with it. It is an older building, it is kept clean, and I haven't seen any patients that are unclean. My ex-husband is not always easy to keep clean, but they take very good care of him. His medicines are taken care of too. They're doing well with him. The food is adequate. It is not gourmet, but it is good, healthy food. They do something almost everyday. They have Bingo, holiday-specific activities, cooking classes, and even a Veterans Day celebration. Today, everybody got Valentine's Day balloons."

"Autumn Care is a beautiful place and very clean, and I like it, but they didn't have any rooms available for my mother. My father stayed there in 2012. The workers there were very nice, and I thought it was a nice place. His room was spacious, and the food was good. "