Signature HealthCARE of Norfolk

Sarah

My friend was placed there for rehabilitation and found the place to be horrible. She was placed in room 302 at the end of the hall, roof leaking water, bed sagging, holes in the wall, nurse call button not working and a disrespectful nurse. My friend checked herself out and choose the option to go home at her own risk rather than be there. The nurse would not help her out of the hospital, would not give her a wheelchair, hid the in a closet near elevator and nurses station, no water, simply horrible. The following sacred seven were not shown “At Signature, leaders are expected to embrace core values known as the Sacred Seven: Be Heroic, Embrace Teamwork, Show Compassion, Give Respect, Have Integrity, Encourage Positivity and to Be Patient.” A. Inhuman place to be.

Ashley Bova

Well kept place with staff that care! My loved one enjoyed his therapy and thought all the staff treated him good and went above and beyond.

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This is a Horrible Nursing home. The only positive thing I can say is the Therapy department in good. The Nurses are terrible. Total lack of care and compassion for the people who have to live there. The Managers are a joke. I don't know where they find these people. And the Aides are a disgrace. I must say, unfortunately that the one or two Good Nurse and Aides here are Tremendously outnumbered. And the rooms are filthy.

richsnowe

While Laura and her rehab staff are excellent and would get 5 stars from me, the nursing care here completely sucks! On an average they take well over an hour to answer a call light. I cannot count on getting anything done I am supposed to have common for example I am diabetic and I'm supposed to have some type of snack between meals which I don't get. The nursing staff says they have no control over it last night I was having chest pain and could not even get any help daycare is so bad I'm bout ready to just go home and take my chances in a home I would give this facility overall in zero stars if I could the nursing care is that bad. I wouldn't trust this place with my dog here They take on an average well over an hour