Senior Care in Virginia Beach, VA

"I'm using Visiting Angels of Virginia Beach. They're friendly, reliable, punctual and relieves my worry as a daughter. My mom is full care. She needs everything. They do continent care because she has accidents now, but they're very clean and make her feel OK about it. They help with bathing, they drive my mom to the store so she's able to walk around some using a shopping cart, medication reminders and shopping. They actually pick up things as needed. Sometimes I can't get away in time to get the basics and they don't mind at all. They're very punctual. Billing and scheduling are absolutely wonderful. In my case, I had to go out of town for a weekend, and I just let them know a couple of weeks in advance and they were able to get that time covered for mom. I didn't worry. They provide you with cards for everybody. I had called the nurse on several different occasions to help update the list and it was updated that day. She was busy, but she called me back within the hour and was able to update mom's list. The scheduler, Rashema, is just a doll. She is always able to keep me posted. If something is going on, when I ask for another caretaker over the weekend, she kept me posted every couple of days on what the status was. I didn't think I was going to be able to get someone, but she kept on and she kept me posted very well. It's priceless because it is the best investment for our family ever, because we are able to relax and mom has wonderful care."

Sentara PACE is a health plan for seniors that provides a range of comprehensive health care and supportive services for seniors who wish to remain in their homes and community. Sentara PACE is an alternative to nursing home placement for those who qualify. Qualifications include being nursing home eligible, 55 years or older, able to live safely in the community with PACE support, and living within the service area which includes, Franklin City, Chesapeake, Isle of Wight, Norfolk, Portsmouth, Suffolk, Surry, and Virginia Beach. Our Sentara PACE team partners with families to provide a 24/7 plan of care for participants. Sentara PACE requires state approval for eligibility and serves those with Medicaid and Medicare. Eligibility is based on geographic residence, age (min. 55), ability to safely live in the community and eligibility for nursing facility level of care. https://www.sentara.com/PACE

Since 1996, the compassionate caregivers from Always Best Care have helped thousands of families with non-medical in-home care needs. We provide free consultations and are dedicated to exceeding your expectations.

"I have excellent caregivers! Proactive in keeping my house clean and helping me."

Sentara PACE is a health plan for seniors that provides a range of comprehensive health care and supportive services for seniors who wish to remain in their homes and community. Sentara PACE is an alternative to nursing home placement for those who qualify. Qualifications include being nursing home eligible, 55 years or older, able to live safely in the community with PACE support, and living within the service area which includes, Franklin City, Chesapeake, Isle of Wight, Norfolk, Portsmouth, Suffolk, Surry, and Virginia Beach. Our Sentara PACE team partners with families to provide a 24/7 plan of care for participants. Sentara PACE requires state approval for eligibility and serves those with Medicaid and Medicare. Eligibility is based on geographic residence, age (min. 55), ability to safely live in the community and eligibility for nursing facility level of care.

"For a First time user of caregiver assistance Home Instead Exceeded any expectations my family had. Communication is through from policy & procedures, with all staff, and caregivers. Staff and caregivers are loving, caring, diligent, understanding, accommodating, and knowledgeable. Care givers and office staff show love and concern for my family member. I can rest knowing that mom is being taking care of Whether I am nearby or far away. Home Instead has truly been a blessing to our family in so many ways. "

"I've been using Home Instead for more than eight years now. I like the worker that they have sent to me. She is very thoughtful and well suited for her job. The best thing is she listens to me. She can come in and sit here beside me and listen to all of my woes. She comes Tuesday and Thursday and it's six hours for each time she's here. When I first started having this, my husband was living and he needed help if I was going to leave somewhere. One of the workers came and sat down and talked to me about what was available and what we could use and how much it would cost and decided on what we ended up having. Right now, they just provide me companionship, but they had offered me more services if I needed them such as bathing myself. I'm called an independent resident here, but Home Instead offered me a maid and a helper to cook meals. We have a dining room and I do have my meals there."

"We've been using Sentara Hospice for five months now. I have nothing but good things to say about their program. I'm very satisfied with everything from their aides to their nurse, doctor, care, and understanding. He's been in nursing homes and hospitals, but Sentara is by far the best. "

Mission Statement: Lifeline Home Care, Inc.’s mission is to exceed standards of excellence. We do this by continually improving internal functions and delivering unprecedented quality service to the communities that we serve. We are committed to providing a dedicated team of professionals that are carefully screened, certified and selected for their compassion, dedication, dependability & trustworthiness. Their experience in the industry ensures that a patient’s well-being, dignity and rights are preserved at all times. Our compassion to our clients is far reaching. We are devoted to offering the best possible care to allow our patients to lead an independent and a dignified lifestyle in the confines and safety of their own homes, their communities and environments. LIFELINE is really “Where Dignity is preserved”. The Lifeline Difference Meet your caregiver before starting care. Follow-up phone calls within 3 days of starting services to assure your satisfaction. Replacement of caregiver within 24 hours of any complaint. New cases are staffed within hours of contacting our office. We guarantee to: return all phone calls within one hour and provide resource within 24 hours of being engaged. Prompt replacement when your caregiver can't make it. Free RN assessment and follow-up. Conducting criminal background checks every 6 months to ensure the safety of our clients. Initial Home Conference The initial home conference gives the family, the person requiring care and a lifeline professional a chance to get acquainted. During the conference, you will have an opportunity to ask questions and voice any concern you may have. You will also receive professional assistance in evaluating individual needs and the type of services you or your loved one may require, so lifeline can tailor your care plan. How We Select A Caregiver Just For You We will provide you with a free consultation in your home or location of choice to gain information so we are able to select that special caregiver that will best match your unique requirements. These are some of the topics we discuss with you about your loved one regarding the services you desire to enhance their quality of life. Nursing care requirements: Daily Routine Transportation Types of homemaker assistance Personality types that best work with your family Dietary preference Lifeline Principles Protect privacy Personalize service Preserve dignity Nurture the spirit Allow freedom of choice Support individuality Encourage independence Involve family and friends Our Hiring Process for Quality Caregiver These are some of the lengthy and stringent steps we take to provide a skilled, safe, healthy and happy environment. Screen and test for the highest quality skills Reference checks for confirmation of skills, respect, compassion and reliability Communication skills both verbal and written Extensive Criminal Background Checks License confirmation with Virginia Board of Nursing Only when each candidate has met our highest standards do we place them on assignment. Once we have gathered this information we then research our staff members to determine which candidates are best qualified to match your family with that specific quality of care. If time permits, we will set up a free interview for you to meet the caregiver prior to the beginning of the assignment. This process is not overwhelming and can be established rapidly if an emergency placement is required.

"I used Cherished Home Services LLC and the woman I had coming in was really nice. I was kind of surprised the first time I met her and she got along great with us. Whatever I asked her to do, she was more than willing to do it, and kept the apartment clean and did my laundry. It was a great experience. I enjoyed it. We had her two times a week, and she was right on time every day. She also made it understood that if I needed to reschedule, I could just give them a call and they'd be more than happy to reschedule."

"Heartland Home went above and beyond the service required of the staff. We had both the home care and hospice service for my father. He passed recently and up to the point of I could count on the staff 24/7. Thank you Heartland."

"We are using Hope In-Home Care because I need somebody close tp where I live. The caregivers are really knowledgeable and really good to my brother. This company tries to match up compatible people with the workers. "