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Visiting Angels of Princess Anne

3386 Holland Rd #202 , Virginia Beach, VA 23452

(800) 558-0653

Verified Partner

4.3

(25 reviews)

Care Offered: Home Care

Photos of Visiting Angels of Princess Anne

Visiting Angels of Princess Anne
Visiting Angels of Princess Anne
Visiting Angels of Princess Anne
Visiting Angels of Princess Anne
Visiting Angels of Princess Anne

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Reviews of Visiting Angels of Princess Anne in Virginia Beach, Virginia

4.3

(25 reviews)

    Home Care Pulse Certified 2025

    Ali W

    4

    October 28, 2025

    I am a current client of this provider

    I like improvement to change, a diaper. I like the constant communication.

    Provider Response

    Ali thank you for your feedback. We are reaching out to you to understand what you mean.

    Philip B_4

    5

    October 28, 2025

    I am a current client of this provider

    They are friendly. They are very helpful and guiding for my wife.

    Provider Response

    We are honored to be in your care plan for her! Thank you!

    Anonymous_1744638642

    4

    October 20, 2025

    I am a current client of this provider

    They have done good at sending caregivers. I would like them to send the same caregivers more often.

    Provider Response

    Thank you for your feedback. We can't look at your account because of your anonymity. We work to get routine caregivers partnering in the home for alternating shifts. Things that would affect the number of caregivers in the home include 1) How rapidly the case needed to start--for example when someone comes in crisis needing a lot of care immediately, they meet more caregivers in the first week. 2) Additionally, if someone keeps changing their shift times, it is almost impossible to keep giving them the same caregivers. 3) The selectiveness of the client (some people have 0 caregivers on their "do no send" list and others have 6+ if they are very selective). 4) If the client is not liked by the caregivers, they can reject the client the same way a client can ask to have them NOT return. 5) If boisterous loud jumping pets or are in the home, caregivers tend to reject the shifts (We have loud big dogs in our home so we're not judging it--but it helps to have them in the back yard during the shift or in the garage. We do, however have caregivers who LOVE animals--as you can imagine, they are VERY popular caregivers in high demand and likely unavailable quickly--it takes time to get them. We'd assume you have a small team now selected as that is our policy and that is the safest way of providing care as well as diversifying the reports of the caregivers to our nurses! You can always ask for Jen the owner to talk to! We're here for you.

    George S_34

    5

    October 14, 2025

    I am a current client of this provider

    I like that they are dependable. She is just perfect.

    Provider Response

    George I'm so glad! -Jennifer, director

    Edward L_8

    5

    September 16, 2025

    I am a current client of this provider

    I like their flexibility with scheduling. I like that it's been the same caregiver each week since they've been helping out. The caregiver and my wife have gotten along really well.

    Elaine C_13

    5

    August 28, 2025

    I am a current client of this provider

    They are very responsive. We have had some caregivers that are better than others. It takes away a little bit of the stress because we have a steady caregiver that comes, and she has connected quite well with my mother. We trust her.

    Betty D_21

    5

    August 27, 2025

    I am a current client of this provider

    I enjoy the aid that I have. I can get out and do things I need to do for myself.

    Provider Response

    Wonderful. Thanks Betty. I'm so glad!

    Suzette_1

    4

    August 20, 2025

    I am a current client of this provider

    The one on one care that they give is good. It is good to have someone there to be there for him.

    Provider Response

    Thank you Suzette! We are glad you are happy with services. We are calling you to see how we can earn the 5th start as communication and service delivery are so important to us!

    Kathleen J_9

    5

    August 14, 2025

    I am a current client of this provider

    I like the care that they give my husband. Our caregiver is awesome. She helps with exercise and speech therapy.

    Frederick C_2

    5

    July 14, 2025

    I am a current client of this provider

    They put together a pretty comprehensive care plan, and sometimes the caregiver will go above and beyond that to help. They usually have a pretty positive outlook, and they spend time with the client.

    Provider Response

    Thank you Frederick! We appreciate your feedback and trust in visiting Angels!

    John P_3

    5

    June 26, 2025

    I am a current client of this provider

    The caregivers are really good, and they do what they need to do. I trust that he is safe with them when I am not here.

    Provider Response

    John thank you! It's great to hear that we are accomplishing our highest goals of care with you! We take that trust very seriously!

    Franklin H_2

    4

    June 26, 2025

    I am a current client of this provider

    They need to screen the caregivers better. Some of the caregivers would come late and be on their phone. They did not do well. My current caregiver is on time and easy to relate to, and is good at whatever he does. He does anything I need within the guidelines.

    Provider Response

    Franklin thank you for your review. Sometimes caregivers have trouble finding new family homes. For that reason its in our contract to allow a 5 minute start window. We also track who's late and keep our clients informed how far out they are. I hear you though! We've instituted a $ reward plan honors those who are on time. I'm glad you found the caregiver you like with us. -Jennifer, owner

    Donna C_32

    5

    June 20, 2025

    I am a current client of this provider

    They've been prompt and the caregiver my mother had, she quit, but she was attentive helpful, pleasant, and she got along well with my mother. It's helped me not to have to take her everywhere.

    Provider Response

    Thank you Donna! I hope you are enjoying your new caregiver too! -Jen, owner

    Barbara D

    3

    May 22, 2025

    I am a current client of this provider

    No one would call if they were late or not going to show up. They could do better by making it more affordable.

    Provider Response

    Barbara thank you for your feedback . I would be upset too if I didn't get a call that my caregiver had a problem getting to shift. That is so unlike us, I did investigate and have corrected the problem and credited your account for the shift despite finding a fill in caregiver who arrived within a half hour of the issue. I'm so proud that we can find fill in caregivers. Many agencies do struggle more with that. -Jennifer, owner

    Sherry V_1

    5

    May 21, 2025

    I am a current client of this provider

    The services have helped with everything, as she can't do anything alone. I like that the agency is responsive, and they have people there when I need them. And they go above and beyond.

    Mary W_67

    4

    April 29, 2025

    I am a current client of this provider

    I think they are doing fine. I have had some bad caregivers, but I have a good one now. They stay on top of everything.

    Provider Response

    Mary thank you for the feedback!

    Melissa A_4

    3

    March 24, 2025

    I am a current client of this provider

    I really appreciate my caregiver and don't think I could get though my day to day without her. I would like to see them improve the customer service.

    Becky a

    5

    March 20, 2025

    I am a current client of this provider

    The agency has made our experience positive by providing the care that is needed and they do their best when a caregiver falls through. I like that the agency has been very dependable.

    William W_39

    4

    February 20, 2025

    I am a current client of this provider

    The hardest part is when our regular can't come, we have to catch them up when they come, and it takes a lot of time. They're very caring.

    Anonymous_1737016806

    5

    January 16, 2025

    I am a current client of this provider

    They are good at providing a caregiver. I like that they are flexible.

    Ron H_15

    4

    January 16, 2025

    I am a current client of this provider

    It allows me to go and work in the office. Some of the caregivers do vacuum, laundry, and more. Others will just sit there. It depends on the personalities of the caregivers. A couple have been amazing, and my wife loves them, but then if they have to move on, it is a struggle to find good people. The scheduling has been terrible in the last six months as well.

    Blair G_2

    5

    October 22, 2024

    I am a current client of this provider

    I would like to have the same caregiver three days a week. I like that the employees are nice.

    Becki

    5

    October 19, 2024

    I am a current client of this provider

    Visiting Angels of Princess Anne is very good. It's my best friend that they're caring for. The people that come out always look so nice. They're very courteous and clean. They enable my best friend to get out and about for errands. They even took her to lunch the other day because she was meeting me for lunch, so they were able to bring her. They help with bathing, and she always looks so nice. She has a difficult time getting around, so they assist her in and out of the shower making sure that she's safe. Afterwards, she is always dressed to the nines. She's a very sharp dresser. They always make sure she looks wonderful like she always has. They were highly recommended. It's wonderful that they include her daughter in on the billing. They send a copy to her daughter, which is a very nice service. It's very prompt. I don't think she's ever had any problems with their scheduling. They're very accessible and very reachable. They're safe, comforting, and professional. It enables family members to have quality care with their loved ones.

    Provider Response

    Thank you Becki. I really appreciate your feedback and I'm glad you are happy with our services. It's so great when we can get people out of the home for some fresh air, movement or socialization!

    Carol C_57

    4

    October 14, 2024

    I am a current client of this provider

    The caregiver is there when needed. We have been pleased with most of the providers. The client has been quite pleased with the care that he's gotten.

    Cecil R_2

    1

    September 12, 2024

    I am a current client of this provider

    They could have done better with providing care, they needed training. They don't have people that want to come over and take care of my wife.

    Provider Response

    Cecil I'm so sorry you are experiencing the shortage of enough caregivers in the workforce. The location of your home made the case extremely difficult to staff and we were upfront with you about that as soon as we knew it. No other agencies are staffing your area because of it. Our caregivers can reject clients the same way our clients can decide against caregivers. We gave out shift bonuses to help you that were so high we paid into your care as well the entire length of time we tried to help you. It was an expensive lesson. I'm glad you took our advice and sought a great residential care setting. You are a legend in my mind to model in my own life for devotion to my spouse. -Jen, director

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    Services and Amenities of Visiting Angels of Princess Anne in Virginia Beach, Virginia

    Licensing & Inspections

    • Background Checks
    • Staff Drug Screening
    • Sex Offender Checks

    Therapies

    • Stress Management
    • Validation Therapy

    Care Management Services

    • Residency Confirmation

    Companionship & Escort Assistance

    • Companionship Services

    Resident Requirements

    • Allows Patient Transfers

    Health Services

    • Memory Care
    • Companion Care

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Dressing Assistance
    • Personal Care Assistants

    Ambulatory Assistance & Accessibility

    • Mobility & Wheelchair Assistance
    • Transfer Assistance

    Transportation & Shopping

    • Transportation Services for General Shopping

    Fitness & Wellness Programs

    • Fitness Opportunities

    Staff Training & Qualifications

    • Reference Checks
    • Staff Driving Record Check
    • Staff trained in memory care

    Bonds & Insurance

    • Is Bonded and Insured

    Financing & Payment Options

    • Accepts Check Payments

    Family/Caregiver & Relocation Services

    • Family Communication Services
    • Transitional Care

    Additional Amenity Information

    • Training Areas: First Aid and/or CPR, Emergency Procedures, Fall Prevention, Cooking and Special Diets, Hospice Care
    • Payment Options: LTC Insurance, VA Benefits
    • Licenses: HCO - 0005138

    About Visiting Angels of Princess Anne in Virginia Beach, Virginia

    Our comprehensive home care is customized for seniors based on their individual needs and preferences. Our dedicated and reliable caregivers have helped thousands of older adults live happily and safely in the comforts of home while providing their families with peace of mind. If you have a loved one who needs personalized in-home care, contact us today to schedule a free consultation.

    Map of Visiting Angels of Princess Anne

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