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Home Instead - Newport News, VA

703 Thimble Shoals Blvd , Newport News, VA 23606

(800) 558-0653

Verified Partner

4.9

(18 reviews)

Offers Home Care
Top rated on Caring.com

2019, 2024

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Reviews of Home Instead - Newport News, VA in Newport News, Virginia

4.9

(18 reviews)

    Top rated on Caring.com

    2019, 2024

    Ann

    5

    October 15, 2023

    I am a current client of this provider

    I've been using Home Instead for more than eight years now. I like the worker that they have sent to me. She is very thoughtful and well suited for her job. The best thing is she listens to me. She can come in and sit here beside me and listen to all of my woes. She comes Tuesday and Thursday and it's six hours for each time she's here. When I first started having this, my husband was living and he needed help if I was going to leave somewhere. One of the workers came and sat down and talked to me about what was available and what we could use and how much it would cost and decided on what we ended up having. Right now, they just provide me companionship, but they had offered me more services if I needed them such as bathing myself. I'm called an independent resident here, but Home Instead offered me a maid and a helper to cook meals. We have a dining room and I do have my meals there.

    Keydet95

    5

    October 14, 2023

    I am a current client of this provider

    Debbie is the absolute best in terms of helping and supporting my parents. Her care and compassion are immeasurable. She is always on time, if not early ... she goes above and beyond to ensure my parents receive the absolute best care. Debbie is always responsive. I cannot give her a higher recommendation.

    DMcDan

    5

    October 13, 2023

    I am a current client of this provider

    We have a Stella 5 days a week, she is always on time giving valuable care to my mother. Paying very close attention to what is going on with her needs and her health. She always alerts me to any changes that I need to know about.

    JerryNed

    5

    October 13, 2023

    I am a current client of this provider

    Charlotte has now been with us for over 4 months serving as a caregiver for my wife who has dementia. She is definitely a five-star caregiver. She integrated with our family immediately. She is personable, compassionate, and highly skilled. My wife loves her and interacts better with her than members of our family do. She is always on time and is flexible in extending or changing her hours to meet our doctor or personal needs. I was conflicted about seeking professional caregiving help, but Charlotte and Home Instead is a Godsend.

    Tritt

    5

    October 13, 2023

    I am a current client of this provider

    Debbie has been a lifesaver. She competently manages all of the daily care for my dad so that I can continue working.

    BobSwain

    5

    October 13, 2023

    I am a current client of this provider

    My wife, Sandy, developed dementia about five years ago. Home Instead came into the picture about 3 years ago to help care for her. She started with a few hours a day, but we soon realized she needed 24 hour care, which was amazing. She continued to decline, which ended in her passing in April of 2023. With the excellent service for my wife, I chose to transfer services to myself. My hours are from 8 a.m. until 9 p.m. My caregivers are Esther, Janice, Tunisia, and Stephanie. I greatly appreciate all the care that I receive, and am especially grateful for the much needed companionship since the passing of my wife. I feel that all the carepros deserve recognition for their diligence and very faithful service to me and my wife.

    Judith

    5

    October 1, 2023

    I am a current client of this provider

    I have Home Instead for five years now and I use them every day. I have a girl that stays with me and takes me out for my appointments. The service is fine. It couldn't be better. They provide meals and took me wherever places I had to go. She's here every day. Everything that I had to do, she would help and take me.

    CarolynWiggins

    5

    September 20, 2018

    I am a current client of this provider

    I have only been with Home Instead for a few months, but am so glad I made the decision, The very first person they sent to me as a caregiver was a perfect fit for our family. She is energetic and so efficient. I was having a problem getting my husband to bath and she gets him in the shower every time she is with him. That in itself is worth it! My stress level has gone down now that I know I have reliable help to get us through this trial.

    Dora D

    5

    November 27, 2017

    I am a current client of this provider

    The companion provided has been a total blessing to my mother. She looks forward to the times she comes. It’s a perfect match

    SueKen M

    5

    May 6, 2017

    I am a current client of this provider

    Friendly and reliable service. Caregivers are very helpful and take great care of my wife so that I don't have to worry at all while I am at work.

    BUTCH C

    5

    January 28, 2017

    I am a current client of this provider

    Compassionate care givers. The front office always stays in contact with you for schedule changes and personnel substitutions. Also Home Instead offer valuable classroom education that pertains to your family members circumstances.

    sunfilledgardens

    5

    August 3, 2016

    I am a current client of this provider

    We have used another provider but Home Instead has been a vast improvement versus our other experience. I was very skeptical to look for other agency because of the experience we were dealing with before. A friend of mine told me to call Home Instead. She said she met a guy from there at a golf event and said he was extremely nice and could tell he was passionate about what he does and could help. I gave Home Instead a call and that guy came out to meet with us. Chuck understood our pains and an apologized for them. Which brought a tear to my eye, he apologized for the other companies mistakes. He also said that we care for those who once cared for us and that seniors deserve the utmost respect and highest care possible. That is what Home Instead is all about. The care givers that work with my dad are loving, caring, patient and the office is very responsive. A huge improvement over the other local agency. I now can see why Chuck said that Home Instead care givers love what they do and its not really work for them it fulfills their hearts to care for others. Home Instead is very easy to work with and understand the services of caring for my dad. Highly Recommend Home Instead out of Newport News.

    ballgamemom

    5

    March 10, 2016

    I am a current client of this provider

    If anyone is looking for a quality, professional home care company, I highly endorse Home Instead Senior Care. My mother, in her mid-eighties, just needed a little help with everyday chores and activities such as cooking, housekeeping, laundry, going to the store and appointments, etc. The caregivers are always on time, and always show great compassion, caring and patience. Sometimes you just need a little extra help and if you find yourself in this position, don't hesitate to contact Chuck at Home Instead Senior Care, he is an remarkable youngman who cares not only about my mother but for me as well. I can see why the nursing home center highly recommended Chuck and Home Instead Senior Care.

    LuvTheBay679

    5

    February 22, 2016

    I am a current client of this provider

    Home Instead Senior Care is by far the best agency on the Peninsula. We started our search based on recommendations from friends, church members and Physicians. I took time away from work to meet with a handful of agencies for my Mother, that was a interesting experience to say the least, then I met with Chuck from Home Instead, from the beginning he made me feel very comfortable,he showed up early (unlike some of the other providers) and Mother says He's easy on the eyes. I felt like he knew exactly what my struggles are and how to deal with them, the easiest way possible. After a few minutes into our conversation I knew this was the right provider for my Mother. Chuck really was able to understand what was going on and my day to day struggles with working, caring for my family and caring for my Mother. Come to find out he was his Grandfathers Caregiver while attending College. He was the only one to offer support to me not only in conversation but offered other resources to help me cope with my situation. The reassurance of his voice saying "You are not alone" just reinforced my decision to go with Home Instead. Care has been started, my Mother and I really love Home Instead, the Office Staff is AMAZING!! I know I made the right Choice for my Mother and HIGHLY RECOMMEND Home Instead.

    Grant2

    4

    October 30, 2013

    I am a current client of this provider

    We had Home Instead since August. We interviewed three different people from this provider and they seemed to fit our needs. So far we're very happy with them. We haven't had any real problems. So far they have been on time, they have done what we have asked for and any little problem that we had, they have gone on ahead and corrected it. So I can say we're happy with them. The caregiver we have right now would come in three times a week, three hours a day. We're happy with him.

    Kathy41

    5

    August 1, 2013

    I am a friend or relative of a resident

    I liked that it was personally run by the owners. They did a lot of background checks on people and they had also some things where they actually train people with memory issue and dementia and that's very important to me. They were wonderful. They've taken over different things since I lived several States away, they would pick it up all the time. They were very consistent. They all wanted to help. They were not just sitting there, they wanted to do and be there. These people took them out to the beach and the park. They got my aunt out and about.

    my2pups

    5

    January 29, 2013

    I am a current client of this provider

    I cant not tell you enough how Home Instead Senior Care has changed our life. I'm a working mother who cares for 2 kids,husband and an aging mother. It was tough juggling both. I started my search and interviewd other companies. I stoped looking when I met Chuck and Hollie the husband wife team who make up Home Instead Senior Care. The passion in their voices assured me this was the right company to go with. My mother loves Home Instead Senior Care. They are reliable, dependable, caring,trained and very professional. My mother cant wait until her caregiver comes to help her in whatever needs done. My mother is full of life and excited when Home Instead Senior Care comes to the door! Home Instead Senior Care is a dream come TRUE! Thank You so Much!!!

    Pattyz

    5

    January 29, 2013

    I interviewed this provider

    best company in Newport News to use. I have tried others for my dad. Home Instead was the most professional and exceeded my expectations. Highly recommend.

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    Services and Amenities of Home Instead - Newport News, VA in Newport News, Virginia

    Family/Caregiver & Relocation Services

    • Family Communication Services
    • Transitional Care

    Transportation & Shopping

    • Transportation Services for General Shopping

    Sub-types of Home Care

    • Full Service Agency

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Licensing & Inspections

    • Staff Drug Screening

    Fitness & Wellness Programs

    • Fitness Opportunities

    Bonds & Insurance

    • Is Bonded and Insured

    Financing & Payment Options

    • Payroll Provided for Caregivers

    Care Management Services

    • Residency Confirmation

    Housekeeping & Maintenance

    • Housekeeping Services

    Personal Care

    • Toileting Assistance
    • Dressing Assistance
    • Meal Preparation
    • Bathing Assistance

    Staff Training & Qualifications

    • Staff trained in memory care
    • Continual Training
    • Reference Checks
    • Interview Every Team Member in Person
    • Staff Driving Record Check

    Health Services

    • Companion Care
    • Memory Care

    Companionship & Escort Assistance

    • Companionship Services

    Additional Amenity Information

    • Agency: Each Home Instead franchise office is independently owned and operated.
    • Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
    • Training Areas: the aging process, building relationships, Alzheimer's or other dementias care

    About Home Instead - Newport News, VA in Newport News, Virginia

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Newport News, VA

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    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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