Home Instead - Newport News, VA
703 Thimble Shoals Blvd , Newport News, VA 23606
(800) 558-0653
Verified Partner
4.9
(18 reviews)
Photos of Home Instead - Newport News, VA
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Reviews of Home Instead - Newport News, VA in Newport News, Virginia
Ann
5
|
October 15, 2023
I've been using Home Instead for more than eight years now. I like the worker that they have sent to me. She is very thoughtful and well suited for her job. The best thing is she listens to me. She can come in and sit here beside me and listen to all of my woes. She comes Tuesday and Thursday and it's six hours for each time she's here. When I first started having this, my husband was living and he needed help if I was going to leave somewhere. One of the workers came and sat down and talked to me about what was available and what we could use and how much it would cost and decided on what we ended up having. Right now, they just provide me companionship, but they had offered me more services if I needed them such as bathing myself. I'm called an independent resident here, but Home Instead offered me a maid and a helper to cook meals. We have a dining room and I do have my meals there.
Keydet95
5
|
October 14, 2023
Debbie is the absolute best in terms of helping and supporting my parents. Her care and compassion are immeasurable. She is always on time, if not early ... she goes above and beyond to ensure my parents receive the absolute best care. Debbie is always responsive. I cannot give her a higher recommendation.
DMcDan
5
|
October 13, 2023
We have a Stella 5 days a week, she is always on time giving valuable care to my mother. Paying very close attention to what is going on with her needs and her health. She always alerts me to any changes that I need to know about.
JerryNed
5
|
October 13, 2023
Charlotte has now been with us for over 4 months serving as a caregiver for my wife who has dementia. She is definitely a five-star caregiver. She integrated with our family immediately. She is personable, compassionate, and highly skilled. My wife loves her and interacts better with her than members of our family do. She is always on time and is flexible in extending or changing her hours to meet our doctor or personal needs. I was conflicted about seeking professional caregiving help, but Charlotte and Home Instead is a Godsend.
Tritt
5
|
October 13, 2023
Debbie has been a lifesaver. She competently manages all of the daily care for my dad so that I can continue working.
BobSwain
5
|
October 13, 2023
My wife, Sandy, developed dementia about five years ago. Home Instead came into the picture about 3 years ago to help care for her. She started with a few hours a day, but we soon realized she needed 24 hour care, which was amazing. She continued to decline, which ended in her passing in April of 2023. With the excellent service for my wife, I chose to transfer services to myself. My hours are from 8 a.m. until 9 p.m. My caregivers are Esther, Janice, Tunisia, and Stephanie. I greatly appreciate all the care that I receive, and am especially grateful for the much needed companionship since the passing of my wife. I feel that all the carepros deserve recognition for their diligence and very faithful service to me and my wife.
Judith
5
|
October 1, 2023
I have Home Instead for five years now and I use them every day. I have a girl that stays with me and takes me out for my appointments. The service is fine. It couldn't be better. They provide meals and took me wherever places I had to go. She's here every day. Everything that I had to do, she would help and take me.
CarolynWiggins
5
|
September 20, 2018
I have only been with Home Instead for a few months, but am so glad I made the decision, The very first person they sent to me as a caregiver was a perfect fit for our family. She is energetic and so efficient. I was having a problem getting my husband to bath and she gets him in the shower every time she is with him. That in itself is worth it! My stress level has gone down now that I know I have reliable help to get us through this trial.
Dora D
5
|
November 27, 2017
The companion provided has been a total blessing to my mother. She looks forward to the times she comes. It’s a perfect match
SueKen M
5
|
May 6, 2017
Friendly and reliable service. Caregivers are very helpful and take great care of my wife so that I don't have to worry at all while I am at work.
BUTCH C
5
|
January 28, 2017
Compassionate care givers. The front office always stays in contact with you for schedule changes and personnel substitutions. Also Home Instead offer valuable classroom education that pertains to your family members circumstances.
sunfilledgardens
5
|
August 3, 2016
We have used another provider but Home Instead has been a vast improvement versus our other experience. I was very skeptical to look for other agency because of the experience we were dealing with before. A friend of mine told me to call Home Instead. She said she met a guy from there at a golf event and said he was extremely nice and could tell he was passionate about what he does and could help. I gave Home Instead a call and that guy came out to meet with us. Chuck understood our pains and an apologized for them. Which brought a tear to my eye, he apologized for the other companies mistakes. He also said that we care for those who once cared for us and that seniors deserve the utmost respect and highest care possible. That is what Home Instead is all about. The care givers that work with my dad are loving, caring, patient and the office is very responsive. A huge improvement over the other local agency. I now can see why Chuck said that Home Instead care givers love what they do and its not really work for them it fulfills their hearts to care for others. Home Instead is very easy to work with and understand the services of caring for my dad. Highly Recommend Home Instead out of Newport News.
ballgamemom
5
|
March 10, 2016
If anyone is looking for a quality, professional home care company, I highly endorse Home Instead Senior Care. My mother, in her mid-eighties, just needed a little help with everyday chores and activities such as cooking, housekeeping, laundry, going to the store and appointments, etc. The caregivers are always on time, and always show great compassion, caring and patience. Sometimes you just need a little extra help and if you find yourself in this position, don't hesitate to contact Chuck at Home Instead Senior Care, he is an remarkable youngman who cares not only about my mother but for me as well. I can see why the nursing home center highly recommended Chuck and Home Instead Senior Care.
LuvTheBay679
5
|
February 22, 2016
Home Instead Senior Care is by far the best agency on the Peninsula. We started our search based on recommendations from friends, church members and Physicians. I took time away from work to meet with a handful of agencies for my Mother, that was a interesting experience to say the least, then I met with Chuck from Home Instead, from the beginning he made me feel very comfortable,he showed up early (unlike some of the other providers) and Mother says He's easy on the eyes. I felt like he knew exactly what my struggles are and how to deal with them, the easiest way possible. After a few minutes into our conversation I knew this was the right provider for my Mother. Chuck really was able to understand what was going on and my day to day struggles with working, caring for my family and caring for my Mother. Come to find out he was his Grandfathers Caregiver while attending College. He was the only one to offer support to me not only in conversation but offered other resources to help me cope with my situation. The reassurance of his voice saying "You are not alone" just reinforced my decision to go with Home Instead. Care has been started, my Mother and I really love Home Instead, the Office Staff is AMAZING!! I know I made the right Choice for my Mother and HIGHLY RECOMMEND Home Instead.
Grant2
4
|
October 30, 2013
We had Home Instead since August. We interviewed three different people from this provider and they seemed to fit our needs. So far we're very happy with them. We haven't had any real problems. So far they have been on time, they have done what we have asked for and any little problem that we had, they have gone on ahead and corrected it. So I can say we're happy with them. The caregiver we have right now would come in three times a week, three hours a day. We're happy with him.
Kathy41
5
|
August 1, 2013
I liked that it was personally run by the owners. They did a lot of background checks on people and they had also some things where they actually train people with memory issue and dementia and that's very important to me. They were wonderful. They've taken over different things since I lived several States away, they would pick it up all the time. They were very consistent. They all wanted to help. They were not just sitting there, they wanted to do and be there. These people took them out to the beach and the park. They got my aunt out and about.
my2pups
5
|
January 29, 2013
I cant not tell you enough how Home Instead Senior Care has changed our life. I'm a working mother who cares for 2 kids,husband and an aging mother. It was tough juggling both. I started my search and interviewd other companies. I stoped looking when I met Chuck and Hollie the husband wife team who make up Home Instead Senior Care. The passion in their voices assured me this was the right company to go with. My mother loves Home Instead Senior Care. They are reliable, dependable, caring,trained and very professional. My mother cant wait until her caregiver comes to help her in whatever needs done. My mother is full of life and excited when Home Instead Senior Care comes to the door! Home Instead Senior Care is a dream come TRUE! Thank You so Much!!!
Pattyz
5
|
January 29, 2013
best company in Newport News to use. I have tried others for my dad. Home Instead was the most professional and exceeded my expectations. Highly recommend.
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Services and Amenities of Home Instead - Newport News, VA in Newport News, Virginia
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Transportation & Shopping
- Transportation Services for General Shopping
Sub-types of Home Care
- Full Service Agency
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Licensing & Inspections
- Staff Drug Screening
Fitness & Wellness Programs
- Fitness Opportunities
Bonds & Insurance
- Is Bonded and Insured
Financing & Payment Options
- Payroll Provided for Caregivers
Care Management Services
- Residency Confirmation
Housekeeping & Maintenance
- Housekeeping Services
Personal Care
- Toileting Assistance
- Dressing Assistance
- Meal Preparation
- Bathing Assistance
Staff Training & Qualifications
- Staff trained in memory care
- Continual Training
- Reference Checks
- Interview Every Team Member in Person
- Staff Driving Record Check
Health Services
- Companion Care
- Memory Care
Companionship & Escort Assistance
- Companionship Services
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - Newport News, VA in Newport News, Virginia
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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