The 10 Best Home Health Agencies for Seniors in Newport News, VA for 2025

Home Helpers of Yorktown serves the peninsula and surrounding areas. We are locally owned and operated, under the loving care & management of owner, Gail Stathers. Our mission is to ensure that you and your loved ones receive excellent in-home care. We travel to wherever you are - your home, retirement community, nursing home, assisted living, hospital or rehabilitation center - and we develop care plans that are tailored to meet your specific needs. Whether it is for 2 hours a visit, 24 hour support, transportation needs or something in between, Home Helpers will be there! Home Helpers of Yorktown received the coveted "President's Award for outstanding office. In 2011, one of our team members was nationally recognized as "Caregiver of the Year." We provide a long list of In Home Care services, which include: Light Housekeeping Laundry Assistance Personal Hygiene and assistance with ADLs Medication Assistance Meal Preparation Errands and Transportation Wheelchair Transportation Alzheimer's, Dementia, Parkinson's, Hospice and other Specialty Care Transferring Medical Alert Systems, Medication Dispensers, Fall Sensors Caregiver Information Caregiver Skills Include: Ethics, Patient Transfers, Stress Management, Grief Issues, Family Communication, Transition Issues, Communicating with Dementia Patients Caregivers employed, bonded and insured: Yes Caregivers available 24 hours a day: Yes Available to assisted living facility: Yes RN on Staff: Yes

"We are using Hope In-Home Care because I need somebody close tp where I live. The caregivers are really knowledgeable and really good to my brother. This company tries to match up compatible people with the workers. ..."

Mission Statement: Lifeline Home Care, Inc.’s mission is to exceed standards of excellence. We do this by continually improving internal functions and delivering unprecedented quality service to the communities that we serve. We are committed to providing a dedicated team of professionals that are carefully screened, certified and selected for their compassion, dedication, dependability & trustworthiness. Their experience in the industry ensures that a patient’s well-being, dignity and rights are preserved at all times. Our compassion to our clients is far reaching. We are devoted to offering the best possible care to allow our patients to lead an independent and a dignified lifestyle in the confines and safety of their own homes, their communities and environments. LIFELINE is really “Where Dignity is preserved”. The Lifeline Difference Meet your caregiver before starting care. Follow-up phone calls within 3 days of starting services to assure your satisfaction. Replacement of caregiver within 24 hours of any complaint. New cases are staffed within hours of contacting our office. We guarantee to: return all phone calls within one hour and provide resource within 24 hours of being engaged. Prompt replacement when your caregiver can't make it. Free RN assessment and follow-up. Conducting criminal background checks every 6 months to ensure the safety of our clients. Initial Home Conference The initial home conference gives the family, the person requiring care and a lifeline professional a chance to get acquainted. During the conference, you will have an opportunity to ask questions and voice any concern you may have. You will also receive professional assistance in evaluating individual needs and the type of services you or your loved one may require, so lifeline can tailor your care plan. How We Select A Caregiver Just For You We will provide you with a free consultation in your home or location of choice to gain information so we are able to select that special caregiver that will best match your unique requirements. These are some of the topics we discuss with you about your loved one regarding the services you desire to enhance their quality of life. Nursing care requirements: Daily Routine Transportation Types of homemaker assistance Personality types that best work with your family Dietary preference Lifeline Principles Protect privacy Personalize service Preserve dignity Nurture the spirit Allow freedom of choice Support individuality Encourage independence Involve family and friends Our Hiring Process for Quality Caregiver These are some of the lengthy and stringent steps we take to provide a skilled, safe, healthy and happy environment. Screen and test for the highest quality skills Reference checks for confirmation of skills, respect, compassion and reliability Communication skills both verbal and written Extensive Criminal Background Checks License confirmation with Virginia Board of Nursing Only when each candidate has met our highest standards do we place them on assignment. Once we have gathered this information we then research our staff members to determine which candidates are best qualified to match your family with that specific quality of care. If time permits, we will set up a free interview for you to meet the caregiver prior to the beginning of the assignment. This process is not overwhelming and can be established rapidly if an emergency placement is required.