
Care Advantage - Chesapeake
Offers Home Care
Reviews of Care Advantage - Chesapeake
Home Care Reviews for Care Advantage - Chesapeake
May 19, 2023
I am a current client of this provider
May 18, 2023
I am a past client of this provider
May 10, 2023
I am a current client of this provider
Provider Response
Reid, thank you for taking the time to leave this feedback. Our caregivers and office teams are there to provide quality care services to your mother, if you have any questions about the care, reach out to the office team.
May 10, 2023
I am a past client of this provider
May 03, 2023
I am a current client of this provider
May 01, 2023
I am a current client of this provider
April 21, 2023
I am a current client of this provider
Provider Response
Joseph, we are honored that you chose us for care and we are glad that you found them very helpful. Our caregivers are incredible, you are right, and they have multiple ways to boost how much they make. Thank you for taking them into consideration and thank you for leaving this review.
April 21, 2023
I am a current client of this provider
Provider Response
Brenda, we are honored that you chose us for care and we are happy to hear that you enjoyed the care services. Thank you for your kind words and for leaving this wonderful review.
April 11, 2023
I am a current client of this provider
Provider Response
Waller, we are happy to hear that you are satisfied with the care services. Our Care Team knows that consistency and reliability is important to you. Thank you for taking the time to leave this review.
April 11, 2023
I am a past client of this provider
Provider Response
Thank you for leaving this kind review Sammie. We are honored that you chose us for care when your son leaves for work. Our office and caregiving teams do their best to make the process easy and smooth.
April 03, 2023
I am a past client of this provider
Provider Response
We are happy to hear that you were satisfied with the care you received. If you could let us know how we can earn the other two stars, we would appreciate it. Thank you for taking the time to leave this review, Daniel.
April 03, 2023
I am a current client of this provider
Provider Response
Sultan, we understand that a consistent and reliable caregiver is important to you as is consistent communication. Please reach out to your local office team and see if they have a caregiver that is able to communicate with your grandmother.
March 22, 2023
I am a past client of this provider
Provider Response
We understand that some procedures have a quicker rehabilitation time than others, but it is always helpful to have an extra hand when you need it. We are honored that you chose us and we are able to provide care to you, or your loved ones, quickly - when you need it. Thank you for taking the time to leave this review and let us know how we can earn that fifth star.
March 20, 2023
I am a past client of this provider
Provider Response
Thank you for taking the time to leave this review, our caregivers are there for you when you need them. They provide care services to make your life easier for many reasons. We are happy that you found the caregivers pleasant and nice, they are trained to provide care if you want it.
March 16, 2023
I am a past client of this provider
Provider Response
We are sorry to hear that you had inconsistency in the provided care, our caregiving and office teams do their best to provide quality and consistent care when you need it. Thank you for taking the time to leave this review, Walter.
March 07, 2023
I am a past client of this provider
Provider Response
We are happy to hear that your loved one appreciated the services provided. Our caregivers are trained to remind clients they need to take their medications, so we are happy that it worked out for you. Thank you for taking the time to leave this feedback, Gabriella.
March 07, 2023
I am a current client of this provider
Provider Response
Katherine, we are honored to be able to assist you. Thank you for leaving this wonderful review. Our caregivers delight in being able to provide excellent care for you.
March 06, 2023
I am a current client of this provider
Provider Response
George, we are honored that you chose us for care of your father. Our caregivers delight in taking care of your loved one and making sure that he is comfortable and safe.
March 02, 2023
I am a current client of this provider
Provider Response
Lorrane, our caregivers are trained to provide quality care services for you. They are able to tidy up and do some light household help, but they are not cleaners. If you would like them to prioritize some cleaning, please reach out to your office team and let them know so that caregivers will be prepared to do some light cleaning for you. Thank you for leaving this review.
March 01, 2023
I am a past client of this provider
Provider Response
William, thank you for taking the time to leave this review. Our caregivers are trained to provide quality care to your loved ones and we are happy to hear that they were helpful in keeping your loved one safe in their bed. Please let us know how we could have earned that fifth star!
February 08, 2023
I am a past client of this provider
Provider Response
Orlando, we are sorry to hear that you had a less than stellar experience with our office team. Our team does their best to provide the family and client with updates for their care, we will look into this to ensure that it does not occur again. Thank you for bringing this to our attention.
February 08, 2023
I am a current client of this provider
Provider Response
We are glad to hear that you enjoy the care services, Frankie. Our caregivers are trained to provide a wide range of care, including meal preparation. You can reach out to your local office team and find a schedule that works best for you. Thank you for taking the time to leave this review.
February 03, 2023
I am a current client of this provider
Provider Response
We are happy to hear that you enjoy the care services, SJ. Our caregivers are there for you when you need them. Thank you for taking the time to leave this review.
February 01, 2023
I am a past client of this provider
Provider Response
We are sorry to hear that you had a less than stellar experience with our caregiving team. Our office team does their best to match caregiver and client based on schedules and services.
January 23, 2023
I am a current client of this provider
Provider Response
We are honored that you chose us for care, Patricia. Our caregivers are wonderful and do their best to keep you safe and happy in your home. Thank you for taking the time to leave this review.
January 19, 2023
I am a current client of this provider
Provider Response
We are honored that you chose us for care and we are happy to hear that you enjoy the caregivers. Thank you for leaving this wonderful review, Ladeanne.
January 19, 2023
I am a current client of this provider
Provider Response
Edwin, we are happy to hear that our caregivers cook the eggs your father enjoys when they arrive. If you could tell us more about your concern with attendance, please email us.
January 10, 2023
I am a current client of this provider
Provider Response
We are honored that you chose us for care and we are happy that you enjoy the caregiver's company and care. They are trained to provide quality care and keep your loved one safe and happy in the home. Thank you for leaving this wonderful review, William.
January 06, 2023
I am a current client of this provider
Provider Response
We are sorry to hear that you did not have a stellar experience with our caregiving and office teams. We understand that consistent and reliable care is important and our office team does their best to fill any gaps in shifts. There are times when the shift can be difficult to fill because caregivers are able to choose their own schedule. Thank you for leaving this feedback.
January 06, 2023
I am a current client of this provider
Provider Response
Roger, thank you for taking the time to leave this review, our caregivers are there for you when you need daily support. Our office team does their best to match caregivers and clients for the best fit. Please let us know how we can earn all five stars!
January 03, 2023
I am a past client of this provider
Provider Response
We are sorry to hear about your experience, this is not a good representation of how we operate. If you could email us and let us know more about your situation, we are always looking for ways to improve on our care.
December 20, 2022
I am a past client of this provider
Provider Response
Thank you for your kind words. We are so glad that you like your caregiver and the service works well for you. We hope that you have had a positive experience with our office team as well. Thank you for taking the time to leave us a 5-star review.
December 16, 2022
I am a past client of this provider
Provider Response
We are sorry to hear that a caregiver was late on the first day. Our caregivers are normally on-time and ready for care, please email us and let us know more about your concern with the effectiveness of our caregivers. They are all trained to provide quality care.
December 08, 2022
I am a past client of this provider
Provider Response
We are honored that you chose us for care, William, our caregivers were happy to lend a hand when you needed it. Thank you for leaving this review, and please let us know how we can earn all five stars!
December 07, 2022
I am a past client of this provider
Provider Response
We are honored that you chose us for care, Betty. Thank you for letting us be there for you and your loved one.
December 07, 2022
I am a current client of this provider
Provider Response
We understand that reliable care is important and our office team does their best to provide a caregiver at the same time when you need them. We are happy to hear that the caregivers are providing quality care. Thank you for taking the time to leave this review, Theodore.
December 02, 2022
I am a past client of this provider
Provider Response
We understand that the care for your loved one is important and we do our best to provide care when you need it. Thank you for choosing Care Advantage and thank you for this wonderful review, Ada.
December 02, 2022
I am a past client of this provider
Provider Response
We understand that consistent and reliable care is important and we do our best to accommodate your schedule. Thank you for choosing Care Advantage, and thank you for this review, Alice.
December 01, 2022
I am a current client of this provider
Provider Response
Brian, thank you for choosing us for care, we will keep providing quality company to your loved one. We are sorry to hear that you are not satisfied with the communication of the office team, we will reach out to them and find a solution to this concern. Thank you for taking the time to leave this feedback.
November 18, 2022
I am a past client of this provider
Provider Response
We are so happy to hear that you found the care process easy as well as the communication. Thank you for choosing Care Advantage for care and thank you for this wonderful review, Jim.
November 16, 2022
I am a current client of this provider
Provider Response
We are happy to hear that you are satisfied with the care you are receiving. Our caregivers are incredible at what they do and we appreciate the recommendation.
November 09, 2022
I am a past client of this provider
Provider Response
We are honored that you chose us for care, James. If you could let us know more about the situation and your concern that caregivers were not prepared for the client, we would appreciate it.
November 09, 2022
I am a current client of this provider
Provider Response
We are sorry to hear about the concerns with scheduling, our caregivers are always willing to provide quality care and we are sorry that the scheduling got mixed up. Thank you for leaving this feedback.
November 01, 2022
I am a current client of this provider
Provider Response
We are happy to hear that our caregiver is able to assist you with the care that you need, Kenneth. Our care teams do their best to make sure you are receiving consistent and reliable care.
October 17, 2022
I am a current client of this provider
Provider Response
Our caregivers have received the training and qualifications to provide quality care to your loved one, Adeline. Thank you for taking the time to leave this review.
October 10, 2022
I am a current client of this provider
Provider Response
We are happy to hear that you are satisfied with the care and trust our caregivers to provide quality care to your mother. Thank you for taking the time to leave this review, Vivian.
October 05, 2022
I am a current client of this provider
Provider Response
We are happy to hear that you were satisfied with our office teams and caregivers. They do their best to make the care process easy and keep your mom safe and comfortable. Thank you for leaving this kind review, Christine.
October 03, 2022
I am a past client of this provider
Provider Response
We are happy to hear that you were satisfied with our office teams and caregivers. They do their best to make the care process easy and keep your loved ones safe and comfortable. Thank you for leaving this kind review, Christine.
September 24, 2022
I am a current client of this provider
Provider Response
Our caregivers are truly incredible and do everything they can to ensure that you are satisfied with your care. We are happy to hear that you enjoy the services. Thank you for leaving this wonderful review, Michelle.
September 24, 2022
I am a past client of this provider
Provider Response
We are sorry to hear that you did not have an exceptional experience with our caregivers. They are trained to provide quality care to your loved ones, not nap, we are sorry that that happened to you. We will communicate this with our office teams to ensure that this does not happen in the future.
September 12, 2022
I am a current client of this provider
Provider Response
Thank you for taking the time to leave this review, Barbara. Our caregivers are incredible and love to provide quality care to your loved one. Thank you for understanding about the 4 hour minimum, it is to ensure that caregivers and clients are getting enough time in to provide our stellar care.
September 12, 2022
I am a current client of this provider
Provider Response
Thank you for taking the time to leave this review, Maria. We are honored that you chose us for care and our caregivers and office team do their best to take care of you and your loved ones.
September 12, 2022
I am a current client of this provider
Provider Response
Our caregivers are trained and qualified to provide quality care to you. We are happy that you are satisfied with the care. Thank you for taking the time to leave this wonderful review, Karla.
August 10, 2022
I am a current client of this provider
Provider Response
Thank you for taking the time to leave this review, we are happy that you chose us for care. Our caregivers are trained and qualified to provide quality care to you and your loved ones, they all have training in mobility and ambulation. We understand that consistent and reliable care is important to you, so we will look into this with the office team.
August 03, 2022
I am a current client of this provider
Provider Response
Thank you for choosing us for care, Joseph, we are happy to provide care to your loved ones. Consistent care is important and we want to ensure that you are receiving top notch care. Thank you for taking the time to leave this review.
August 02, 2022
I am a current client of this provider
Provider Response
We are honored to be able to take care of your loved one. Our caregivers and our office teams are more than happy to help! Thank you for taking the time to leave this review.
June 14, 2022
I am a current client of this provider
Provider Response
Thank you for taking the time to leave this great review. We are glad to hear that our caregiver is able to give you time to do what you need to do.
June 07, 2022
I am a current client of this provider
Provider Response
We are happy to hear that you are satisfied with the care provided, our caregivers are trained to assist you and your loved one with quality care. Thank you for taking the time to leave this excellent review, David.
June 03, 2022
I am a current client of this provider
Provider Response
Thank you for these kind words Theodore, our caregivers and office team work hard to provide incredible care for you. We are honored that you chose us to provide care for you.
June 03, 2022
I am a past client of this provider
Provider Response
Robert, we are honored that you chose us for care of your mother. We are always here to help when you're in a pinch. Thank you for taking the time to leave this review.
May 21, 2022
I am a past client of this provider
Provider Response
We are honored that you chose us for the care of your loved one. Thank you for taking the time to leave this review.
May 18, 2022
I am a past client of this provider
Provider Response
Thank you for taking the time to leave this review. We are sorry to hear that you did not have an incredible experience with our caregivers. We are honored that you chose us for care, and we would love to hear more about your experience, please email us.
May 05, 2022
I am a past client of this provider
Provider Response
Anita, thank you for taking the time to leave this review. We are honored that you chose us for care for your mother, we are sorry to hear about financial concern. The cost is dependent on several factors, so we can look into this situation to better understand.
May 02, 2022
I am a current client of this provider
Provider Response
We are so glad that we can provide this service for you and your family! We would love to know more about the communication issue, if you want to email us.
May 02, 2022
I am a past client of this provider
Provider Response
We are sorry to hear about your experience with caregivers and communication, Celia. Our caregivers go through training and earn their certification before they are able to start care. If you could email us and tell us more about what occurred, we can figure out what happened.
April 22, 2022
I am a current client of this provider
Provider Response
Thank you for the recommendation, Doreen. We are happy to be able to provide the care and services for your mother.
April 04, 2022
I am a current client of this provider
Provider Response
We are honored to be able to take care of your wife when you are not able to or around. Thank you for choosing our incredible caregivers, we are so happy that you like them. Thank you for taking the time to leave this review, Sheila.
March 29, 2022
I am a current client of this provider
Provider Response
We are very sorry to hear about your experience, we understand that this time can be stressful and our caregivers should be taking that worry away from you and providing quality care for your mother. We will look into this and ensure that it does not happen again. Ensuring top-notch care for your mother is our aim and we will work to have the assigned caregivers the proper awareness and knowledge to assist your mother. Thank you for this feedback, if you have any other concerns, please reach out to us.
March 18, 2022
I am a past client of this provider
Provider Response
James, we are so glad to hear that we have helped you and your father. We do our best to make the set up for in home health care as easy as possible. Thank you for taking the time to leave this review, please let us know how we can earn that fifth star!
March 16, 2022
I am a current client of this provider
Provider Response
We are happy to hear that we have provided a positive experience for your loved one, and allowed you some peace of mind. We understand that consistent and reliable care is important for you and your loved one, and we do our best to ensure that care is provided, we are sorry to hear that you did not have a positive experience with our scheduling team.
March 07, 2022
I am a past client of this provider
Provider Response
Dennis, we are sorry to hear that your experience was not stellar. We understand that sleep and rest are very important and we are glad that our caregivers were able to help you with sleep. Please feel free to message us to give us more details about how we can improve communication. Thank you for taking the time to leave this feedback.
March 01, 2022
I am a current client of this provider
Provider Response
Thank you for taking the time to offer this positive, and valuable feedback. It truly is our pleasure to serve you.
March 01, 2022
I am a past client of this provider
Provider Response
Paul, thank you for taking the time to leave this review. We are so glad that we were able to provide care for your brother and make scheduling easy for you.
February 15, 2022
I am a current client of this provider
Provider Response
Thank you for taking the time to leave this feedback, Frances. We are so glad that we were able to provide you the peace of mind and time to run errands.
February 15, 2022
I am a past client of this provider
Provider Response
We are honored to have been able to provide care for your loved one. Our caregivers are incredible and we are proud that they were able to help you, and so quickly. Thank you for taking the time to leave this review, Elizabeth.
February 09, 2022
I am a current client of this provider
Provider Response
Thank you for leaving this kind review, Judith. We are honored to be able to provide incredible care for your mother.
February 04, 2022
I am a past client of this provider
Provider Response
We are sorry to hear that the communication with the office teams was difficult, we will look into the issue. We are happy to hear that our caregivers provided excellent care for your loved one. Thank you for taking the time to leave this review.
February 01, 2022
I am a current client of this provider
Provider Response
Aaron, thank you for taking the time to leave this wonderful review. We are so happy to assist your loved one and give you peace of mind as well.
January 24, 2022
I am a past client of this provider
Provider Response
Arthur, thank you for taking the time to leave this feedback. We are sorry to hear that you did not have outstanding care. We know that care for your loved ones is very important, with consistent and time-based care. Our caregivers are given training and must have certain qualifications to give care to families. We will communicate your experience with the office team to look into this.
January 24, 2022
I am a current client of this provider
Provider Response
Thank you for taking the time to leave this review. We are honored to be able to care for you and your loved ones. We are glad to hear that our caregiver frees up your time.
January 11, 2022
I am a current client of this provider
Provider Response
Thank you for taking the time to leave this review, Patricia. We are honored to be able to take care of you. Our caregivers are fantastic, and we are glad to hear you were satisfied with their care.
January 11, 2022
I am a past client of this provider
Provider Response
John, thank you for taking the time to leave this wonderful review. We are so glad that we are able to provide this consistent care for you.
January 06, 2022
I am a current client of this provider
Provider Response
Thank you for taking the time to leave this review, Chris. We are so glad to hear that our LPN was able to provide good company for you and your loved ones.
December 17, 2021
I am a past client of this provider
Provider Response
James, thank you so much for leaving us this review. We are happy to hear that we were able to provide an excellent caregiver in a timely manner. Please let us know what we could have done to earn that fifth star!
December 10, 2021
I am a current client of this provider
Provider Response
Thank you so much for the kind review, Charles. We are so honored to be able to assist your family. We appreciate your time to leave us positive feedback!
November 29, 2021
I am a current client of this provider
Provider Response
James, thank you for taking the time to leave this review. We are honored to be able to care for you and help you with everything you ask.
November 05, 2021
I am a past client of this provider
Provider Response
Barbara, thank you for taking the time to leave this review. We are glad to hear that you thought our caregivers were kind.
October 08, 2021
I am a current client of this provider
Provider Response
We are honored to be able to help you Marie. Thank you for taking the time to leave this wonderful review.
September 14, 2021
I am a current client of this provider
Provider Response
We are so happy that you have great experiences with our caregiver. Thank you for leaving us this positive feedback.
August 23, 2021
I am a past client of this provider
Provider Response
Thank you for taking the time to leave this review. We are honored to have been able to assist your family in a reliable and consistent way.
August 16, 2021
I am a current client of this provider
Provider Response
Vivian, thank you so much for taking the time to leave this excellent review. We are so happy to hear that we were able to assist you and your family in a consistent and reliable manner.
August 11, 2021
I am a current client of this provider
Provider Response
Thank you for leaving this positive review Vickie. We are happy to come in and help you and your loved one in whatever way necessary. Let us know how we can earn that fifth star.
August 09, 2021
I am a past client of this provider
Provider Response
We are so glad you had a positive response with our caregiver. Thank you for leaving this kind review.
August 02, 2021
I am a current client of this provider
Provider Response
Mary Ann, thank you for taking the time to leave this review. We are so happy to have been there for your family. Please let us know what we can do to earn that fifth star!
July 26, 2021
I am a current client of this provider
Provider Response
Charles, we are so sorry to hear that we did not provide stellar service. We will communicate this issue with the office teams to figure out the best way to resolve this issue. Thank you for taking the time to leave this feedback.
June 28, 2021
I am a current client of this provider
Provider Response
Thank you so much for leaving this review. We are sorry that we were not able to provide an incredible experience. We understand that clear communication, especially for the care of a loved one is very important. We will contact the office team and figure out how to correct this issue to provide reliable, consistent communication.
May 26, 2021
I am a past client of this provider
Provider Response
We are so sorry to read your review and very sorry this was your experience. As a company, we certainly understand that you depend on our caregivers for a specific service and you need consistency with schedules and staff. We will take this very valuable feedback to our teams to make sure they are aware and this breakdown in communication will be fixed. If you would like to email us so that we may engage our leadership to make this a better, more positive experience for others.
May 15, 2021
I am a past client of this provider
Provider Response
Thank you for leaving us this very valuable information. We are glad you are happy with our training. We want to be able to help you in the best way we can. Thank you for your review.
May 11, 2021
I am a current client of this provider
Provider Response
Kerry, we are so happy that you had a great experience. Thank you for leaving us this positive feedback.
May 07, 2021
I am a past client of this provider
Provider Response
We are so happy that you had a great experience. Thank you for leaving us this positive feedback, Paul.
March 04, 2021
I am a current client of this provider
Provider Response
We are so sorry you did not have an exemplary experience with our care teams. If you have not already, please let us know any additional details about your specific case so that we may communicate, train, and execute even better service.
February 01, 2021
I am a current client of this provider
Provider Response
Thank you for taking the time to give us this great feedback. We will certainly make sure our staffers are more aware! Also, we will make sure that you have more dependable caregivers and please feel free to email us if this is not happening.
January 19, 2021
I am a current client of this provider
Provider Response
Thank you for taking the time to leave us this valuable feedback. We are sure we can improve this issue and focus on providing outstanding customer service as well. Please email us to let us know if this is not resolved.
January 12, 2021
I am a current client of this provider
Provider Response
Thank you so much for your kind words! We appreciate that you took the time to give us a 5 star review!
January 05, 2021
I am a current client of this provider
Provider Response
Dorothy, thank you so much for taking the time to leave this wonderful review. We are so glad we were able to make you feel better!
December 17, 2020
I am a current client of this provider
Provider Response
Thank you so much for your kind words! We appreciate that you took the time to give us a 5 star review!
December 14, 2020
I am a current client of this provider
Provider Response
Thank you so much for taking the time to leave this wonderful review, James. We are so glad we were able to make you feel better!
December 01, 2020
I am a current client of this provider
Provider Response
We are so happy to see this great review. Thank you so much for taking the time to leave us this feedback. Please let us know how we can earn that 5th star!
December 01, 2020
I am a current client of this provider
Provider Response
We are so sorry to read your very important review. Our caregivers are trained to be in the home helping with daily tasks, not to sit around and we are sorry this was your experience. We will be sure to alert the office to know this was your experience. We also have the ability to send a different caregiver with our large network available to us. We are happy to allow you to interview a caregiver before they start work to be sure they are a great fit inside your home.
November 16, 2020
I am a current client of this provider
Provider Response
Joseph, thank you for taking the time to leave us a review. We are so sorry that you had a less than perfect experience with our company. We will certainly work with our staffing department to find out what went wrong. Typically, we have a large network of caregivers we can call to help us in times of emergency. We are sorry that we did not respond in a timely manner. Please let us know if this continues by emailing us.
November 16, 2020
I am a past client of this provider
Provider Response
We were obviously very sad to read that you haven't had a perfect experience, Janet. We will be sure to work with our teams to provide additional resources/training to make sure communications are followed through. We hope that we can earn that 5th star!
October 06, 2020
I am a current client of this provider
Provider Response
Thank you for taking the time to give us this great feedback. We will certainly make sure our staffers are more aware! Also, we will do our best to make sure that you have more consistent caregivers and please feel free to email us if this is not happening.
September 21, 2020
I am a current client of this provider
Provider Response
John, we are so sorry to read your review and very sorry this was your experience. As a company, we certainly understand that you depend on our caregivers for a specific service and you need consistency with schedules and staff. We will take this very valuable feedback to our teams to make sure they are aware and this breakdown in communication will be fixed. If you are not satisfied, please email us so we may engage our leadership to make this a better, more positive experience for you.
September 10, 2020
I am a current client of this provider
Provider Response
Roy, thank you for taking the time to give us this great feedback. We will certainly make sure our staffers are more aware! Also, we will make sure that you have more dependable caregivers and please feel free to email us if this is not happening.
August 18, 2020
I am a current client of this provider
Provider Response
Thank you for taking the time to give us a five-star review, Susan. We are so glad that we are able to provide excellent care for your family.
July 08, 2020
I am a current client of this provider
Provider Response
Marie, we are so sorry to read your review and very sorry this was your experience. As a company, we certainly understand that you depend on our caregivers for a specific service and you need consistency with staff. We will take this very valuable feedback to our teams to make sure they are aware and this breakdown in communication will be fixed.
May 20, 2020
I am a past client of this provider
Provider Response
Thank you for taking the time to leave this excellent review. We are honored to have been able to assist your father in his daily life.
April 13, 2020
I am a past client of this provider
Provider Response
Glenda, thank you for taking the time to leave this review. We are sorry to hear that our caregivers were not providing the care you needed them to provide. We will communicate this with the office teams so that we can devise a solution.
March 24, 2020
I am a current client of this provider
Provider Response
Thank you so much for your 5 Star review. We are so honored to be able to assist your family and appreciate you taking the time to leave us positive feedback!
February 12, 2020
I am a past client of this provider
Provider Response
We are so sorry to hear that we were not able to provide a caregiver when you needed them Margaret. We will communicate with our office teams to figure out how to resolve this issue for future clients. Thank you for bringing this to our attention.
January 09, 2020
I am a current client of this provider
Provider Response
Thank you for leaving this excellent review Virginia. We are so happy to be able to provide an incredible caregiver for you and your loved ones.
December 05, 2019
I am a current client of this provider
Provider Response
We are so sorry that you did not have a stellar experience with our teams. We will be sure to communicate this dissatisfaction with our accounting office and leadership. Please feel free to email us if you need to speak with a member of leadership about your specific case. We hope to have your matter resolved professionally and accurately.
November 21, 2019
I am a current client of this provider
Provider Response
Thank you so much for taking the time to rate us 5 stars! We are honored to be able to help you and we look forward to continually providing superior customer service.
November 14, 2019
I am a past client of this provider
Provider Response
Thank you for leaving this feedback, Willis. We understand that having consistent and reliable care is very important to you and your loved ones. We will work with office teams to figure out the best way to resolve this issue for the future.
November 14, 2019
I am a current client of this provider
Provider Response
Thank you so much for taking the time to leave this wonderful review. We are so glad we were able to make you feel better!
July 30, 2019
I am a past client of this provider
Provider Response
We are so sorry to read your review and very sorry this was your experience. As a company, we certainly understand that you depend on our caregivers for a specific service and you need consistency with schedules and staff. We will take this very valuable feedback to our teams to make sure they are aware and this breakdown in communication will be fixed. If you are not satisfied, please email us so we may engage our leadership to make this a better, more positive experience for you.
July 29, 2019
I am a current client of this provider
Provider Response
This is such wonderful feedback! Thank you for taking the time to share your positive experience. We appreciate the opportunity to serve you!
July 29, 2019
I am a past client of this provider
Provider Response
Thank you for the opportunity to serve you. It is our pleasure, and we appreciate the positive feedback.
July 23, 2019
I am a current client of this provider
Provider Response
Thank you for taking the time to offer this positive, and valuable feedback. It truly is our pleasure to serve you.
July 12, 2019
I am a current client of this provider
Provider Response
I am pleased to hear that the office team swiftly addressed your concerns. Thank you for taking the time to provide this feedback. It is our pleasure to serve you.
July 12, 2019
I am a current client of this provider
July 12, 2019
I am a current client of this provider
Provider Response
I am so pleased to hear that our caregivers have been showing improvement, and that this improvement is making a difference in your life. Thank you for taking the time to provide this feedback, and for your continued confidence in our services. It is a pleasure to serve you.
July 12, 2019
I am a current client of this provider
May 30, 2019
I am a past client of this provider
Provider Response
We are so happy to see this great review. Thank you so much for taking the time to leave us this feedback. Please let us know how we can earn that 5th star!
May 17, 2019
I am a current client of this provider
Provider Response
Thank you so much for the kind review. We are so honored to be able to assist your family. We appreciate your time to leave us positive feedback!
May 17, 2019
I am a current client of this provider
Provider Response
Thank you so much for the kind review. We are so honored to be able to assist your family. We appreciate your time to leave us positive feedback!
May 17, 2019
I am a current client of this provider
Provider Response
Thank you so much for taking the time to rate us 5 stars! We are honored to be able to help you and we look forward to continually providing superior customer service.
May 17, 2019
I am a current client of this provider
Provider Response
Thank you so much for your kind words! We appreciate that you took the time to give us a 5 star review!
April 29, 2019
I am a current client of this provider
Provider Response
Thank you for the kind words. We were obviously very sad to read that you haven't had a perfect experience. We will be sure to work with our teams to provide additional resources/training to make sure communications are followed through. We hope that we can earn that 5th star!
April 24, 2019
I am a past client of this provider
Provider Response
Thank you so much for the kind review. We are so honored to be able to assist your family. We appreciate your time to leave us positive feedback!
April 17, 2019
I am a current client of this provider
April 17, 2019
I am a current client of this provider
Provider Response
Thank you so much for the kind words. It is truly an honor to help you. Thank you for entrusting us with your care.
April 12, 2019
I am a current client of this provider
Provider Response
Thank you so much for the kind words. It is truly an honor to help your mother. Thank you for entrusting us with her care.
March 26, 2019
I am a current client of this provider
March 25, 2019
I am a past client of this provider
Provider Response
We are so sorry you have had a less than positive experience with our staff. Thank you for taking the time to leave us this feedback. We will be sure to communicate this information with our office teams. We hope that we can earn back that 5th star!
March 25, 2019
I am a past client of this provider
Provider Response
We are so sorry that you did not have a stellar experience with our services. We will be sure to communicate this dissatisfaction with our office teams. Thank you for taking the time to leave us a review.
March 25, 2019
I am a current client of this provider
Provider Response
Thank you so much for your kind words! We appreciate that you took the time to give us a 5 star review!
March 20, 2019
I am a current client of this provider
Provider Response
Thank you so much for the kind review. We are so honored to be able to assist your family. We appreciate your time to leave us positive feedback!
March 12, 2019
I am a current client of this provider
Provider Response
Thank you for taking the time to leave us this valuable feedback. We are sure we can improve this issue and focus on providing outstanding customer service as well. Please email us to let us know if this is not resolved.
March 12, 2019
I am a current client of this provider
Provider Response
Thank you so much for the kind words. It is truly an honor to help your wife. Thank you for entrusting us with her care.
March 12, 2019
I am a current client of this provider
Provider Response
Thank you so much for your kind words! We are glad to be able to assist you in your home.
February 26, 2019
I am a current client of this provider
Provider Response
Thank you for leaving us this valuable information. We are so sorry that you had a less than perfect experience. We will be sure to coach and train on teams on timeliness and communciation. Our values support compassionate care with a great attitude, therefore, if this was not your experience, we sincerely apologize. Please email us to give any additional details or to speak with a leader who can make your customer experience a positive one.
February 26, 2019
I am a current client of this provider
Provider Response
We are so happy that you had a great experience. Thank you for leaving us this positive feedback.
February 25, 2019
I am a current client of this provider
Provider Response
Thank you so much for taking the time to leave this wonderful review. We are so glad we were able to make you feel better!
February 25, 2019
I am a current client of this provider
February 19, 2019
I am a current client of this provider
February 14, 2019
I am a current client of this provider
January 30, 2019
I am a current client of this provider
Provider Response
Thank you for taking the time to provide this constructive and valuable feedback. It is disappointing to hear that you have not been satisfied with the services provided. We strive for all clients to be completely satisfied. We will work with the caregivers as well as the office team to elevate the level of service being provided by giving them access to more training and coaching. Thank you for your continued confidence in our company, it is our pleasure to serve you. If you do not find that the service delivery improves, please contact your local office right away so that we can provide a swift resolution.
January 29, 2019
I am a current client of this provider
Provider Response
Thank you for taking the time to offer this positive, and valuable feedback. It truly is our pleasure to serve you.
January 14, 2019
I am a past client of this provider
January 14, 2019
I am a current client of this provider
Provider Response
Thank you for taking the time to provide this positive, and valuable feedback. It is heartwarming to hear that you have been completely satisfied with the services you have received. We appreciate the opportunity to serve you, and look forward to our continued relationship.
January 07, 2019
I am a current client of this provider
Provider Response
Thank you for taking the time to offer this positive, and valuable feedback. It truly is our pleasure to serve you.
January 07, 2019
I am a past client of this provider
Provider Response
Hello, We are sorry to hear you didn't have a 5 star experience. We are so glad to be able to help you when needed. Please allow us to make your experience even better next time.
December 18, 2018
I am a current client of this provider
Provider Response
Thank you for taking the time to offer this positive, and valuable feedback. It truly is our pleasure to serve you.
December 15, 2018
I am a past client of this provider
Provider Response
I am sorry to hear that this was your experience with our agency. This has been addressed, and going forward we will ensure that you and any one who uses our service can be completely satisfied with the services that they receive.
December 06, 2018
I am a current client of this provider
Provider Response
Thank you for taking the time to offer this positive, and valuable feedback. It truly is our pleasure to serve you.
November 29, 2018
I am a past client of this provider
Provider Response
I am extremely disappointed to hear that Care Advantage was not a solution to your needs. I hope that you have found an agency to meet your needs and as a result are feeling some relief. I will address these concerns with the local branch team. We take this feedback very seriously, and appreciate you taking the time to share. Wishing you the best, Olivia Jones
November 29, 2018
I am a current client of this provider
Provider Response
Thank you for taking the time to provide this positive feedback. It is our pleasure to serve you, and we appreciate that opportunity.
November 27, 2018
I am a current client of this provider
Provider Response
Thank you for this positive feedback! It's our pleasure to serve you.
November 20, 2018
I am a current client of this provider
November 12, 2018
I am a current client of this provider
Provider Response
Thank you for this positive feedback. It is a pleasure to serve you!
October 25, 2018
I am a current client of this provider
October 25, 2018
I am a current client of this provider
October 19, 2018
I am a current client of this provider
October 12, 2018
I am a current client of this provider
September 28, 2018
I am a current client of this provider
Provider Response
Thank you for this positive feedback! This is so wonderful to hear.
September 28, 2018
I am a current client of this provider
Provider Response
Thank you for this wonderful feedback. I am so sorry to hear that you are experiencing these issues with your shoulders and knees, but happy to hear that we have been able to assist and make things a little easier.
September 28, 2018
I am a current client of this provider
Provider Response
Arlene, thank you so much for taking the time to share this wonderful feedback. We appreciate your continued confidence in our service, and look forward to continuing this relationship.
September 24, 2018
I am a past client of this provider
Provider Response
Thank you for taking the time to share this wonderful feedback, and for choosing Care Advantage for your home care needs.
September 22, 2018
I am a current client of this provider
Provider Response
Thank you for this feedback. I would love the opportunity to speak further with you regarding your comments. If you would please contact Olivia Jones, Senior Vice President that would be greatly appreciated. We take this feedback seriously, and we have no means of reaching you to follow-up. I hope we will hear from you soon.
September 20, 2018
I am a current client of this provider
Provider Response
Thank you for taking the time to provide these kind words. We are so pleased the services are benefiting you. It's our pleasure to serve you.
September 17, 2018
I am a current client of this provider
Provider Response
I am so sorry to hear that this was your experience. This is disappointing. We would very much like a chance to show you the true value of Care Advantage's services. I have shared this feedback with the office team, and you should see an improvement going forward. Thank you for allowing us the privilege of serving you. We appreciate you taking the time to offer this feedback.
September 17, 2018
I am a past client of this provider
Provider Response
Thank you for taking the time to share this wonderful feedback, and for choosing Care Advantage for your home care needs.
September 12, 2018
I am a past client of this provider
Provider Response
I am so sorry to hear that we let you down. At Care Advantage we make every effort to ensure that our clients can be completely satisfied with the services they receive. I apologize that this was your experience with your caregivers. We take this feedback seriously, and will address these concerns to ensure that going forward anyone who contracts our services can expect excellence.
August 31, 2018
I am a past client of this provider
August 31, 2018
I am a past client of this provider
August 28, 2018
I am a past client of this provider
August 20, 2018
I am a past client of this provider
August 16, 2018
I am a current client of this provider
August 14, 2018
I am a current client of this provider
August 14, 2018
I am a current client of this provider
Provider Response
Thank you for taking the time to offer this feedback. Your satisfaction is our top priority, and we would like to immediately resolve your concerns. Please reach out to me directly so that we can ensure that going forward you can be completely satisfied with the services that you receive from Care Advantage. I can be reached at 804-323-9464.
August 13, 2018
I am a current client of this provider
Provider Response
Dear Alice: Thank you for taking the time to provide this valuable feedback. I am sorry to hear that your mom was hospitalized. I apologize that you had an unpleasant experience with a particular caregiver. We will certainly work to ensure that the next caregiver is a perfect fit for your mom. The appropriate disciplinary measures will be taken, and we will implement additional measures to ensure that going forward you, and others who use our services can be completely satisfied. Thank you for allowing us to serve you.
July 31, 2018
I am a current client of this provider
July 30, 2018
I am a past client of this provider
Provider Response
I am so sorry to hear that this was your experience. This is disappointing. We would very much like a chance to show you the true value of Care Advantage's services. If you do decide to give us another try in the future, please contact me directly at 804-323-9464 so that I may personally handle the arrangements.
July 25, 2018
I am a current client of this provider
July 18, 2018
I am a past client of this provider
July 17, 2018
I am a current client of this provider
Provider Response
Thank you so much for taking the time to rate us 5 stars! We are honored to be able to help you and we look forward to continually providing superior customer service.
July 13, 2018
I am a current client of this provider
June 28, 2018
I am a past client of this provider
June 28, 2018
I am a current client of this provider
June 27, 2018
I am a past client of this provider
June 21, 2018
I am a current client of this provider
June 20, 2018
I am a past client of this provider
Provider Response
Dear Carol: I apologize that this was your experience with a particular aide. At Care Advantage, Inc. we pride ourselves on our stringent background screenings. Please be assured that it is never our intent to just hire people off of the street. We always look for compassionate individuals. Again, I apologize that this particular nurse aide was a disappointment. I noted that you are a past client. Should you decide that you would like to give our services another chance, please feel free to contact me directly, and I will personally handle the arrangements. I can be reached at 804-323-9464. Best Regards, Olivia Jones
June 13, 2018
I am a past client of this provider
June 13, 2018
I am a current client of this provider
May 30, 2018
I am a current client of this provider
May 29, 2018
I am a current client of this provider
May 29, 2018
I am a past client of this provider
May 29, 2018
I am a current client of this provider
May 25, 2018
I am a current client of this provider
May 24, 2018
I am a current client of this provider
Provider Response
Dear client, we truly appreciate your continued confidence in our services. Thank you for taking the time to offer this critical feedback. Our caregivers are not supposed to be on their cellular devices while in the home. We will send out a reminder to all caregivers to address this issue. If you do not see an improvement, please reach out to your local office and let us know right away so we can take the appropriate disciplinary action. Thank you for being one of our clients, you are important to us!
May 17, 2018
I am a current client of this provider
May 17, 2018
I am a current client of this provider
May 15, 2018
I am a current client of this provider
May 14, 2018
I am a current client of this provider
April 25, 2018
I am a current client of this provider
April 23, 2018
I am a past client of this provider
Provider Response
Dear past client, I am so sorry to hear that stress was added as the result of our communication. Our mission is to provide peace of mind, and to be a solution to those in need, and we clearly did not fulfill that with you. I have addressed your concerns with our office team. We have discussed the importance of clear and candid communication at all times with those who contract with us for service. It is my hope that our plan of correction will help to ensure that going forward this will not be a concern. Thank you for taking the time to provide your feedback, it is so important to us.
April 20, 2018
I am a past client of this provider
Provider Response
I am sincerely sorry that you had an unpleasant experience with a particular caregiver. We make every effort to screen and ensure that caregivers are a good fit, however, in the event they are not, we are happy to send a replacement. I know that you are no longer receiving our services. If your situation should change, please feel free to reach out to me directly, and I will personally work with you to create a much more positive experience. Thank you for taking the time to provide this feedback.
April 20, 2018
I am a current client of this provider
April 12, 2018
I am a current client of this provider
Provider Response
Dear Ms. Virginia, I want to personally thank you for sharing your feedback with us. Your satisfaction is our top priority. I am pleased to hear that you have a caregiver now that is a great match. Please know that anytime there is an issue with a caregiver, you can speak with the office team, and we will work expeditiously to resolve it. As it relates to the increase in the rate, please reach out to me directly to discuss further. As you may know, it has been several years since an increase was implemented, and with the rising cost of doing business, we conducted a thorough review of the market to ensure that our increase was fair and equitable for both the company and our valued clients.
April 12, 2018
I am a current client of this provider
March 23, 2018
I am a current client of this provider
March 23, 2018
I am a current client of this provider
March 16, 2018
I am a current client of this provider
March 12, 2018
I am a current client of this provider
March 12, 2018
I am a current client of this provider
February 06, 2018
I am a current client of this provider
Provider Response
We are sorry to hear about your experience, we understand that consistency and reliability is important to you and your loved one. We will look into this to determine how we can improve upon our service. Thank you for taking the time to leave this review.
December 19, 2017
I am a current client of this provider
December 12, 2017
I am a past client of this provider
November 21, 2017
I am a current client of this provider
November 21, 2017
I am a past client of this provider
November 13, 2017
I am a past client of this provider
November 13, 2017
I am a current client of this provider
October 24, 2017
I am a past client of this provider
October 19, 2017
I am a current client of this provider
October 19, 2017
I am a current client of this provider
October 18, 2017
I am a past client of this provider
October 17, 2017
I am a current client of this provider
October 16, 2017
I am a past client of this provider
October 16, 2017
I am a past client of this provider
September 21, 2017
I am a past client of this provider
September 15, 2017
I am a current client of this provider
September 15, 2017
I am a past client of this provider
August 25, 2017
I am a current client of this provider
August 25, 2017
I am a past client of this provider
August 18, 2017
I am a current client of this provider
August 18, 2017
I am a past client of this provider
August 18, 2017
I am a current client of this provider
August 18, 2017
I am a past client of this provider
August 18, 2017
I am a current client of this provider
July 31, 2017
I am a current client of this provider
July 28, 2017
I am a current client of this provider
July 27, 2017
I am a current client of this provider
July 26, 2017
I am a past client of this provider
July 17, 2017
I am a past client of this provider
July 17, 2017
I am a current client of this provider
May 19, 2015
I am a friend or relative of a resident
About Care Advantage - Chesapeake in Chesapeake, Virginia
Chesapeake, Virginia, is a special community, home to Virginia Beach, Oceana Naval Station and the Virginia Beach Aquarium. Whether you live in the Ocean Front area or near the tunnel, we certainly understand the desire to stay in your home.
For more than 10 years, we’ve been proud to offer Chesapeake residents in-home care services ranging from CNAs and PCAs to skilled nurses who can provide a full gamut of medical support. Our advantage is that we offer flexibility and custom services to meet your needs, whatever they are. Serving:Services and Amenities of Care Advantage - Chesapeake in Chesapeake, Virginia
Rates
- Hourly Rate: $21 $26/Hour
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Travel
- Travel Details: Staff Will Travel 30+ Miles To Provide Care.
Screening
- In Person Interviews
- Reference Checks
- Immunizations
- Driving Record Check
- Residency Confirmation
- Drug Screening
- Sex Offender Check
Training
- Continual Training
Training Areas
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care Training
- Ethics
- Validation Techniques
Payment options
- Insurance
- Credit Card
- Check
- Payment Options Extra: Online Payments Accepted
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
Licenses
- Licenses: Home Care Organization Licensure