They can't make my life any easier.
They do a lot of things for me. They are good at bathing me.
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(800) 973-1841
Reviews of Home Helpers of Virginia Beach
Home Care Reviews for Home Helpers of Virginia Beach
November 09, 2020
I am a current client of this provider
October 27, 2020
I am a current client of this provider
Otherwise I wouldn't get out of the house.
I just know the agent that comes every week and she is always available and pleasant. She knows my likes and dislikes. She is available if I need to change my schedule.
August 20, 2020
I am a current client of this provider
They prepare her food and help her get dressed.
They pay attention.
May 21, 2020
I am a current client of this provider
My mom was in hospice and they helped her take more steps and be more communicative.
They could improve communication from the office. I am not informed enough about what is going on. We don't have the right coverage. People show up late.
April 23, 2020
I am a past client of this provider
They could have provided better service and not just sat there and visited with me.
They said they could only do housekeeping in one room. I asked her to do some vacuuming and said she would do it on Friday but then called in sick on Friday.
Provider Response
We are sorry you had a bad experience with appreciate the feedback . We strive to provide exceptional service and train our caregivers to accommodate the needs of our clients- above and beyond. Unfortunately this particular employee did not represent us well and is no longer an employee of our company. We have also instituted quality assurance calls to our clients to ensure they are receiving the level of care they have requested. Again, our apologies and we are thankful for the opportunity to continuously improve our level of services. Thanks so much , Wynne Rentz
March 05, 2020
I am a past client of this provider
The aide was really good, the agency was not. They did medication reminders and meals for her.
From the beginning, there were problems with communication. I was not always made aware of new providers.
January 20, 2020
I am a current client of this provider
It relieves a lot of pressure.
I like their dependability.
December 28, 2019
I am a current client of this provider
The care is excellent. They transfer me to my wheelchair.
I like the quality of the caregivers. I like the services they provide.
October 25, 2019
I am a current client of this provider
I don't use them everyday, but they allow me to do what I need to do.
They were available when I needed them, and they are a pleasure to work with. (Possible discharge survey.)
October 16, 2019
I am a current client of this provider
The work they get done is very helpful. They provide transportation to the store and doctor.
They are on time, and they work.
September 25, 2019
I am a current client of this provider
They give the service that they are supposed to give, and they hire the right people.
There is always room for improvement. They are responsive when I need something, and the workers are good.
September 12, 2019
I am a current client of this provider
They are keeping me from having to do things on my own.
They need to just keep coming.
August 26, 2019
I am a current client of this provider
She's only here for four hours once a week.
I have become a friend with the lady that comes once a week.
July 30, 2019
I am a current client of this provider
They have been here to help my husband. He has been diagnosed with frontal temporal lobe Alzheimer's. The only way I was able to keep him at home was with Home Helpers. I had other companies that I worked with, but they were not able to find a caregiver that could care for him because he was very active. They were able to continue to work with me and meet all my responsibilities because I have a child at home. I receive service as well, but I originally started because of my husband.
It's primarily because of the caregivers that I've had. Particularly one of them has been absolutely fabulous.
June 20, 2019
I am a current client of this provider
She is there when I need her, she makes me laugh, and is a wonderful girl.
I like how I have wonderful aide. She helps me and is excellent.
May 30, 2019
I am a past client of this provider
They were helpful because I was recovering from a spinal injury.
They were all on time, and they would call the night before they came.
May 17, 2019
I am a current client of this provider
It helps me have more free time. I don't have to be with my mother all the time.
We were first introduced to them in 2006 and used them for my dad, and now we have switched to my mom. We have a history. They are dependable.
April 24, 2019
I am a current client of this provider
The quality of care is excellent, otherwise, she would be long gone.
I have liked how quickly they respond.
March 25, 2019
I am a current client of this provider
They just do whatever I need without making it seem like an imposition.
I like that they are very personable. They are good.
November 12, 2018
I am a past client of this provider
The ones that I have had did what they are supposed to do.
They can't provide any backup. If I need them here every day and someone's sick, they can't send substitutes.
October 25, 2018
I am a past client of this provider
The caregivers we had were definitely wonderful! The services they provided allowed my mother to continue to live in our home, which gave me peace of mind to know she was being taken care of while I was at work.
The company was great! They are easy to work with and talk to, they had wonderful caregivers, and I just loved the staff in the office.
August 22, 2018
I am a current client of this provider
They quality of life for our family and for myself has increased. I don't have time to do those things on my own, so their help is greatly appreciated.
I like Tammy, my caregiver. She is the reason I like the company so much!
May 16, 2018
I am a current client of this provider
They have the ability to cover the times I need to be away.
They have been pretty flexible in the times and dates that we need coverage. I do not have a consistent schedule but it is just whenever I need them and they have been flexible and have pretty much been able to cover it.
April 17, 2018
I am a current client of this provider
Generally, they're very reliable. We've had a hitch this week, though. They provide companionship and help her with her daily activities.
March 16, 2018
I am a current client of this provider
My mother is in long term care and they are very dependable and compassionate. It takes the day to day burdens off of me and my sister.
December 13, 2017
I am a current client of this provider
Home Helpers is very dependable. Home Helpers has made my life easier by being here when I have needed them.
October 17, 2017
I am a current client of this provider
Home Helpers is always so great about fixing any concerns that I have. Home Helpers has made it so that I have free time that I can leave my husband for some time to do some personal things without worry.
October 17, 2017
I am a current client of this provider
I would tell a friend that Home Helpers is very very caring, compassionate, and responsive. Based on what they are supposed to be doing, Home Helpers is making Patricia's life easier by providing companionship and making meals.
September 23, 2017
I am a current client of this provider
I would tell a friend that our Home Helpers are very thoughtful, kind, loving, and thorough. Having somebody to spend quality time with my mom has made a big difference for her.
September 19, 2017
I am a current client of this provider
I would recommend Home Helpers because I like the nurse that comes to my mother's house. Having Home Helpers helps my mother considerably. She really needs the services and they take a load off of my dad.
August 25, 2017
I am a current client of this provider
Home Helpers is on time, and has mostly great people. I'm more apt to do things myself and I just need Home Helpers to be here to make sure I don't fall.
About Home Helpers of Virginia Beach
Home Helpers & Direct Link In-Home Care Services is more than an in-home health care agency: we’re your extended family when family can’t be there. We’re a locally-owned, trusted provider of quality, compassionate in-home care, and we customize our home care solutions to your unique situation for an affordable solution that keeps your loved one where they’re happiest: at home.
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Services and Amenities of Home Helpers of Virginia Beach
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Finances Bookkeeping
- Home Maintenance
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Travel
- Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care.
Screening
- In Person Interviews
- Reference Checks
- Immunizations
- Driving Record Check
- Residency Confirmation
- Background Checks
- Drug Screening
- Sex Offender Check
Training
- Continual Training
Training Areas
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care Training
- Ethics
- Validation Techniques
Payment options
- Insurance
- Credit Card
- Check
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
Licenses
- Licenses: VA Personal Care HCO-171271
