Seniorcorp Inc Virginia Beach, VA

Anonymous_4547

She is there for my mom, but need more updates about my mom. The aides are not experienced.

Anonymous_5094

They organize their living space and run errands for them. The people are very professional.

Anonymous_5100

They are great when we get them, but we did have trouble with morning services. They need to work on their communication.

Lynn S_19

They've been there for my dad when I can't be there for him. They're very receptive to my communication and they will tell me when we're going to have a different provider.

Lynda P_5

They only receive services 2 days a week and I am moving them up to 5 so I'll be able to say better then. Right now everybody in direct care is suffering as far as employees, so the pandemic overall is mostly responsible, but they are very short staffed.

Anne P_2

The services allow me to get rides to my appointments on time. This agency has great quality of caregivers. The integrity of the services is also great.

Sandra C_13

She does everything I want her to do. The caregiver does whatever I ask. The caregiver does a good job for me.

Michael S_44

They could make my life easier by having two or three hour slots available. There are a lot of differences between caregivers. Some are amazing and some aren't. I like that if someone isn't doing a good job we can ask for someone else.

Cindy R_11

They are very friendly, very helpful, and considerate. I can't seem to think of anything. Everything has been great.

Anonymous_5094

They could've made my life easier by planning everything much better. They could've screened their employees better.

Jackson G

They take care of her and help her with her daily activities. I like the positive communication we have with each other. They are prompt when calling us back.

Mary C

I have private care through this agency and they've been able to be my eyes and ears during Covid since I couldn't go into my mother's nursing home. I like this agency because they're extremely reliable and the caregivers are great. The scheduling is very good.

Barbara F_18

Anything you ask them to do, they did. They showed up, they were on time, and they're nice.

Kathleen P_1

They could reduce the price. But they follow-up often. They are dependable.

Stephen M_4

They have helped by providing great care and they connect with my father. Since he has dementia, this is not always easy to do. She has connected with him on a personal level. I love my caretaker right now. I like that Seniorcorp provides training. There is an accountability piece.

Anne K_1

They watched over my mother during the whole COVID situation when we couldn't go see her often. They helped. The give caregivers consistent; they have replacements ready whenever they are needed.

Nancy A_14

It hasn't been that much of an impact on me as I don't need medical assistance. They don't need to do anything else to improve. They do help with driving me around for appointments and other tasks I need to be done. They are all very professional and nice to me.

Gary B_3

The services were given by a great caregiver. They need to improve their booking system.

Roxanne T_1

The agency has made my experience positive by allowing me to relax and not having to worry about my mom. I like that they send in very friendly and compassionate caregivers.

Susan H_57

Being present helps a lot. They have pleasant and good people.

Dr. S_3

They have been very understanding about different circumstances with my parents. What I have appreciated most is the personalized attention. They are looking for the best fit in our care.

Julia L_2

My husband is now more alert and in tune thanks to the services. The aid that provided for my husband was the best part of this agency.

Anonymous_5060

They need to give me more middle-aged caregivers. They need to sit down and do a schedule with me. I never know who is coming and when. I would like them to have a lower price per hour. The middle-aged caregivers are naturally trained and the young caregivers just play with their phones and watch TV. They are not very helpful.

Linda D_8

They are making sure everything's good for Linda so we don't have to all the time. They really try to work with you. Like Linda doesn't like new people and so if they have to replace someone they have to do it with someone she's met before.

Karen H_23

They provide companionship for my mother. That is helpful. I like the staff.

Laurie W

It really helped me cope with what I had to manage. I could do what I needed to without worrying. They were always on time. My husband was happy with the caregiver.

Dave B_5

We've had a variety of caregivers who have been cheerful and capable. They could get a billing system that everyone can understand.

Joan T_14

The caregiver fills a hole that we cannot provide right now. She gives a quality of life for him that we cannot give. They matched someone that was right for my father. Their communication has been wonderful.

Anonymous_5016

I get extra time to shop or do something when they are here with him. I like the caregiver. She has always been kind to me. They check on me.

Annette C_1

It allows her to stay in her home and still be monitored. They make sure that she is eating and drinking. They are really responsive to my needs and requests.

Bill R_6

There is not much we need help with, but the caregiver does everything I ask of her. I feel I do not need much service, so there is not much she can do. I would recommend the agency more if there was better communication with the caregiver.

Faye S_3

The services have been great for the patient.

Karen S_32

She takes the client to places she needs to go and helps do her errands. They are dependable and have good customer service.

Leonard L_1

I have had at least four different girls out from Senior Corp. I had to familiarize them with them house. I have to take 30 minutes to reorient them. It would have been nice to only explain things once. The caregivers they send are good.

Charlotte C_4

She anticipates my needs. It just fits my needs. I love my home health aide. She is helpful and kind.

Sharon R_17

It is nice having someone there with her for a few hours. They people there are very helpful and professional.

Anonymous_4966

She has live in caregivers so they are there 24/7. They help her in the bathroom. They help warm up her meals and clean up after eating. I like that they are good at sending us good caregivers.

Vernon A_1

It was a positive impact. They were here and did what needed to be done. They were punctual and helpful.

Dave A_2

They are here on time and will communicate well. They are taking care of every thing that my mom needs. They are very attentive to mom.

Captain G

They've made my life easier by sending our caregiver who helps with various chores that I would've had to do otherwise. I would tell a friend that they're well organized, they have a good staff, and they seem to know the ins and outs of the business.

Lynn F_5

I lived away from my father, so it was nice knowing someone was there to take care of him. They were responsive and communicated well.

Annette C_3

They gave me a chance to get out and do some errands. They are very good and found somebody who was compatible.

Sherry M_10

The people that they hired were beyond outstanding. I do not know where the agency finds people like that. It was a gift to have people here. I liked the way they ran the services and business with the exception of the 3 people I had for help, the company is on top of things.

Brian C_7

It relieved stress from me and let me go back to work full time. We had three different caregivers. They were totally focused on the customer's needs.

Anne M_11

They've made my life easier by showing me how to handle certain things. The second person is better than the first one we had. They were nice but they did not do their job well. They stand behind what they say and do what we ask.

Robert S_43

There's nothing they can do to make his life easier. They come and take care of him when I can't. They are easy to work with as far as scheduling. They are reliable and trustworthy.

Jaclyn W

There very communicative, observed what was needed. It was very easy to set up my mom's contract, figure out her needs, and scheduling.

Katherine X

Donna has been with us 5 years, and we think of her better than family. The health aide, Donna, is great.

Terry B_7

For the hours they are here, it helps me mentally. They allow me to get some work done. The girls they've sent over have been knowledgeable and personable, and they take care of my mother.

Nancy P_16

They help me with things that I can't do. The people are very nice.

David H_27

The caregiver makes sandwiches, light meals, does laundry, takes my wife to the store, and drives and takes her to appointments. I like that they are one time. They are very through. They are caring, know their business. They are professional and dedicated.

Patty V_1

One caregiver took a gift card home, I don't know if it was an accident or not, and it seemed like they spent a lot of money. There have been hiccups along the way. I've never used the service before so I don't know what to expect. So far, overall, I'm happy with them. I think the person we need care for is difficult to find someone to care for because she smokes and has pets. I feel much better that someone is there with her, and she's not stuck by herself at home. I think it has gone well. I feel comfortable with Elena.

Pam J_5

They listen to my requests and follow through. I like that they are very personable.

Anonymous_4965

With their assistance, they allow me to take care of other business. I like their responsiveness; they respond quickly and appropriately.

JO R

It does change things. Someone is here around the clock.

Charles K_12

Nothing bad happened while the care happened. They provided support for my mother. I wasn't there with Judith most of the time. The people I've talked to are very friendly, though. I have no specific complaints.

Barbara M_12

They remind him of his medication. They have been responsive.

Anne D_1

My mom has mobility issues so they help her get around and run errands. The companionship helps a lot too. I love most of the caregivers that my mom gets. They become like family.

Elaine C_4

They helped free up my wife so she didn't have to watch me all the time. I couldn't leave the house, so my wife could go shop or visit people while they watched me. I liked how reliable they were, and the caregiver who came was wonderful.

Sandy M_5

The services provide someone to be here to watch my mother so we don't have to 24/7. It has been hard to find caregivers to fill in when our usual caregivers can't make it.

Brad T_1

It depends on the caregiver they send. It's also been an erratic year. We went through the Coronavirus situation here, which was very unnerving, but overall, they do a good job.

Ellen C_1

It's very helpful, when it comes to an Alzheimer patient it has an impact not just on the client but on the family as well. So the services have had a huge impact. I think the agency could train their caregivers a little more. Our normal caregivers are great but when we have temporary caregivers fill in it's hit or miss.

William M_26

The caregiver helps take care of my wife. She also helps get me my medication. The company has sent us a very good caregiver.

Michael L_20

I think my mom has a chance to have an eye on her while recovering. She also gets regular interaction. In general, I think they have done a great job taking care of her. We had a few that she didn't get along with.

Mary D

They have really helped her by being a companion and providing good care. They make the bed. I like that they are reliable.

Steven B_5

When I was going through a very troubled time, they took the time to talk to me. I liked the support I got from members of their office staff.

Arlene I

I liked that you always got a real person to talk to. I liked that they were very easy to communicate with and organized.

Connie J_2

I like that they are dependable. I would tell a friend that they provide quality aides.

Rose H_14

I am older and not able to do a whole lot, so this excellent girl comes in and does everything for me. I have gotten good care, they have sent out good people, good caregivers.

William, "Mak" W

It gives me free time for myself, having someone there for him. It releases my fear of leaving the house, knowing they are there.

Patricia R_7

Claudia was her recent provider, she was a real friend and companion to her. Sadly, she had to move. Her spirits were 100 percent better with her. It really brightened her day. They have great communication. They are very prompt about calling you and about the up-to-date status with the staff.

Fredrick W

They make her feel comfortable and we have had the same person, so they have built a good rapport. They provide everything that I am in need of and they do the service great.

Victoria L_3

They are able to be there to take care of her, I don't have to worry. They are very customer service oriented. They work with me with schedules. They are on the ball.

Kay J_1

The main thing is that when you have the right contact in the office for staffing they get you what you need when you need it. They have a lot of caregivers available and they give pretty good attention to things.

Eugenie B

They have really helped me with every thing. They help me go to bathroom. I would like them to have more staff.

Christine H_7

They make life easier because the caregiver gets along with my mother well. I like the caregiver we have. That is my main reason for liking them.

Anne G_9

They always show up on time. They are kind and helpful like family. They are super helpful. The scheduler is super-duper.

Stephanie R_3

They need to have more communication between caregivers. They helped my mother in senior living.

Anonymous_2254

The most helpful thing is that my dad was in a much safer situation than otherwise. My mom has gotten pretty close to all the caregivers, but they keep raising their rates and the caregivers are not seeing that in their paychecks at all.

Dr. Delores B

They help clean and take care of the patient. I like that they work with you.

Ray L_4

They gave us some great caregivers who have allowed me to get out of the house. I like that they sent us good caregivers.

Ray G_1

It gives us respite and gives me a break from the care. My favorite thing is their flexibility with us.

Rita B_7

They can make sure that they are sanitizing things. They are very dependable. It's mostly the same person that is coming.

Robert B_55

They made him comfortable to make his life easier. Everyone seemed nice and treated Will with care.

JoAnne F

They answered my questions. They came to visit. I liked that the caregivers were very accepting.

Anonymous_4734

She goes to the grocery store for me. She goes to the pharmacy. She picks up my medicine. She has gotten me dresses when I see one I like. I like the girl that they sent. She is really good and conscientious.

Kimberly O_1

It was really important and they did an excellent job. They just kept in touch which eased the tension and stress level. I didn't have to worry about him as much. I would tell a friend that they had the best communication. If my father had issues they would get right back to us or if I had a problem they would address it immediately.

Andre' B

They were reliable. I would recommend them because they provide quality care.

Betsy P_3

They could connect with her on a personal level instead of focusing only on her physical needs. I like that they have very reliable caregivers.

Marianne M_1

It has been very positive. She supervises their baths and their food. They had a quick response to set up services.

Vicky M_1

I know between the hours of 4-8 someone is going to be there with my mom. Someone who really shows compassion and care for her. I like the empathy and that every person who has come to my mom, as well as the coordinators, have been very kind and understanding. I am very pleased with Seniorcorp. My mom always says she doesn't need help, but with Seniorcorp my mother will ask "Is somebody coming today?".

Dr. C_2

They've been generally quite responsive to suggestions. I would tell a friend about the services they provide.

Margaret S_22

Especially during COVID, they've been very careful about who they send. We try to have the same people as often as possible. We would like to have the same caregiver for a longer time. They have been very good to us as clients. They've responded very well to our needs.

Norma S_7

She does things I cannot do myself. She does light housekeeping and takes the trash out. I like the caregiver they send me.

Anonymous_336

They have helped me the most by doing my laundry. I would like them to improve their billing and nothing else. There is too much trouble with it.

Martha C_8

They have done many things for me. I'm more organized. They have excellent services.

Marc D

They were attentive. I would tell a friend that the caregivers were genuine.

Chris R_2

I had originally moved in to take care of my mom, but now I'm back to more of my normal life. In the beginning they really worked hard to find a good match for my mom. They also always keep me informed of any changes to the schedule. The quality of the caregivers is great. They are professional and kind, and are like family to us. They are also able to have the schedule set up just like we needed.

Beatrice A

We are no longer with them so they can't make her life any easier now. They should find caregiver who do what they are supposed to do.

P.J. F

I like that we don't have to do it because of the services. They help with cooking. They've been on time.

Anonymous_148

I could have not done it without them, they were truly amazing. I liked that they were great at matching the needs and the caregiver.

Becky O_1

It gives me peace of mind that my mother is not alone. I know that someone is going to show up and if her regular caregiver can't come, they will send a reliable substitute. They are very reliable.

Howard H_7

The services have freed up the family caregivers to have some time to offload the daily care to Seniorcorp. My parents also like being able to stay at home. I would recommend them because we have been satisfied with the care, quality, and efforts.

Rhonda O_2

By allowing us to have consistent care by the same caregiver so they could develop a relationship. I like that they have a personal touch. Everything has been excellent.

Deborah S_18

My mom is very happy, and that's what counts! I'm very happy with them. I've had continuity of care and the staff has been well-trained.

Richard H_38

We are comfortable with them being there when we are not. They are available and consistent.

Sharron S

At the time, it was necessary for my father to have 24 hour care, and there was more than my brother and I could do. The services were able to help where we couldn't. I appreciated the ease of using their services, and the people who answer the phones are receptive and willing to work with us. The caregivers were so kind, polite, and willing to do anything we asked them to do.

Ellen P_4

They came over once and tidied up the house for me. They did what they said they would and kept my husband comfortable.

Dawn D_4

I couldn't do this without them. I depend on them, they're very reliable. They're very responsive to everything I have needed.

James "_1

I could reliably leave and do other stuff. I didn't have to worry. They came on time.

Jack R_6

They have helped us the most by providing the family with flexibility and having a good security at our home. We can take care of our own personal needs. I like that they are very flexible and they are easy to work with. They were able to meet our needs.

Cyndi R

To me, it was helpful as well. They did what they said they would do, I wasn't worrying about my parents as much. Trying to get a consistent caregiver was hard. It was hard to find the same caregiver.

Rosalind S_1

The services have provided me a peace of mind, knowing that there is someone there to care for my mom. The agency is very responsive.

Lynn V_1

They could provide consistent caregivers. They stay in contact. I like the communication.

Louise M_1

They come in and get me dressed. I do not like their billing system.

Mary D_34

The caregivers help with daily living. We are pleased with the caretakers.

Stacie K

She is able to stay at home instead of going to a nursing home. I like that they are very reliable and the caregivers are very good. If someone calls out they are able to find replacements.

Mary S_38

They give me all sorts of help in getting over my injuries. I had a broken leg and hip. They help me go to the bathroom when I can't do it myself. I like that they are efficient.

Angela P_10

We have an aide that comes in four times a week and I got to meet her a couple of times when I was at my parent's house. She has done whatever my mom and dad need help with. She follows through on the care that is initiated by the physical therapy. She helps reinforce exercising. I like a variety of things about them. Every single person I talk to was competent in the care. They were able to clearly articulate the services that my mom could and would receive.

Jane S_21

They drive him to his daycare, which is really helpful for us. They worked hard to find someone that would fit our time schedule.

Shirley S

Train the girls better on basic things they are expected to do. Stress being on time. They could train their caregivers better now. It is not as good as it was 4 years ago.

Carol G_16

I only get recaps in the evening about them, and I have gotten several complaints about the caregivers not following the instructions in the book exactly. Seniorcorp could improve their availability of personnel.

Helen E

They are reliable, and they come when they are supposed to. Their response to any concerns is prompt, and they are very professional.

Anonymous_2027

They are getting a little too expensive. They have messed up my fee to my account, and I am kind of concerned.

Amy S_9

It's a big help. One lady is here two mornings a week. They help me tidy up my kitchen and my bedroom and bathroom. I like that they seem very willing to do what you ask. I'm not in a position where I'm physically handicapped, but they will do things here in my apartment when I ask them to.

Ross B_3

They needed to have caregivers with better cooking skills. They need to have more people on call.

Anonymous_2079

They found a good person to fit my mom's personality and needs. For the most part there was good communication. They were friendly and they ended up having a good match with my mom in the end.

Frank H_6

We could not function without the care that they provide. It has a big impact on our lives. I like that they provide good help and if a caregiver cannot make it, they have back up plans.

David H_28

It affects my wife more than it does me. The most helpful is that they are there on time, they are dependable, and they do what they are asked to do. They are efficient. We straightened it out, but I was a little concerned that there was a rate increase recently.

Kathy L_18

They helped him by keeping his medications straight and provided meals for him. I like that they have very good nursing care. I really like the communication I had with the office.

Sandra W_12

My mother can't take care of herself and is bedridden, so the caregivers provide for her necessities. They match a caregiver to my mom's needs, and before COVID, they were able to fill all the shifts.

John M_54

They have good attitudes and seem to sincerely care that she is kept well. The caregivers are good. They have the ability to fill holes if someone is not able to come.

Cecilia S_1

I am legally blind so they read to me. She encourages me. They are good. They communicate with us well.

Gordon W_1

They make sure that we have the same lady come. I like the lady that we have. She is the most outstanding we have had.

Joyce B_12

They could have made sure there was someone there when they were supposed to be. We had problems with a particular person always having an excuse to not show up then we had to scramble to get coverage.

Paula B_9

When caregivers are here they are trustworthy. It takes a load of off me. I feel the caregivers are quality people and are trustworthy.

Penny D

They kept her company. They were very close to her and special to her.

Deborah S_17

Pam is amazing. She is so kind to my mom. She is a companion for my mom. This agency is reliable. We are very grateful for SeniorCorp.

Paul R_7

She didn't want them in the beginning especially. They spent too much time looking at their phone instead of engaging in a conversation. You have to use caution to find the right fit. Once you find the right fit its good.

Cheryl N_2

The caregiver is always on time, professional, answer questions, and calls us back. The Caregiver doesn't complain. They are professional and answer us.

Liz M_3

They did everything fine. Some of the short notice could have been better. They were quick to respond. The service was good.

Penny D_3

For him they were like a companion and they helped him to get dressed and move around. They helped me and Bill since they did light cleaning and laundry too. They fixed meals too. The people were great and they cared.

Dianna S_1

They've lowered anxiety a lot because he feels like he's being taken care of. My father in law likes the caregiver he's using because she's very thorough. She keeps up with things.

Beth R

They could have kept the aides steady and not changed them all of the time. They tried to make sure that the caregivers were always present.

Nancy R_16

My caregiver didn't do anything. She should've stayed awake and tended to my parents. I entrusted the care of my parents to this agency, and they let me down. This could've been dangerous.

Martha "

She is my arms and legs, she gets things I need so I can stay in my walker. I like the person that is here. She is very helpful.

Robin B_8

They help her to be able to do what she wants to be able to do. They are always willing to work with us.

Dr. Charles F

I depend on her. They are very pleasant and courteous They get very good responses through my daughter. she does all of it for me. She is the one I depend on.

Christine D_2

When my dad was able to start having an aide help him, it was tremendous relief. He was very lonely, but they've had a positive impact. I appreciate the quality of the staff who are taking care of my dad.

Michelle S_6

Having someone come in and check on her has really helped her state of mind because she lives alone. They are responsive and I feel my mother has been very well taken care of.

Julia H_7

They have made sure her quality of life is good. They're reliable.

Donald E_1

The services make my life easier because the caregivers do what I ask. I would recommend them because we have had their services for a while and they meet my needs and make changes for the care providers or schedule when we ask.

Anonymous_861

They have loyalty and regularity. They are very qualified caregivers.

Frank A_1