
200 MORGNEC ROAD, Chestertown, MD 21620
1.0
(2 reviews)
"I would actually rate this a zero. The facility is not the cleanest. The front desk is rude. I did encounter some nice people, but not enough to compensate for the bad. Despite these "minor" issues that could be tolerated, this is why I would not put your loved one here. The nurse or tech came to my mom when she rang her bell at night. My mom needed to be changed and was having chest pain. The girl said "what do you want me to do about it, I'm not touching you - you have disease, why do you go to bathroom so much?" (I didn't know about this at that time because she was afraid to tell us thinking they'd be even more mean to her at night when we left) Then, a couple days later I went to see her at night ( I wasn't going to but something told me too) When I got there she said she had been telling them something was wrong with her feeding tube and her throat was burning and she was struggling. I immediately got the nurse after I realized her feeding tube was backing up into her throat and asked that they turn it off and helped her cough it up. At this point she had already started to aspirate on it. I asked that a doctor be called (to which at this time none were there on duty) and 911 was called. She is currently still in the hospital, still fighting. The hospital showed me her bottom side and that this should not have happened and the look on their faces was that of just dismay. I've heard stories about nursing homes but I really never thought it happened or would happen to us. I know each person has their own experience, but ours was not good. Very disappointed that there are people out there like this."
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