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Autumn Lake Healthcare At Riverview

1 Eastern Boulevard, Essex, MD 21221

(800) 558-0653 (Call a Family Advisor)

3

(7 reviews)

Offers Nursing Homes

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Reviews of Autumn Lake Healthcare At Riverview in Essex, Maryland

3

(7 reviews)

  • Facility

    4.0

  • Staff

    4.0

  • Food

    3.8

  • Activities

    3.7

  • Value

    3.0

limabean31

1

July 6, 2022

I am a friend or relative of a current/past resident

This place isn’t fit for a dog. As I’m writing I’m sitting in the facility. What a joke!!! It’s filthy. These poor elderly people deserve more than this place!! Activities are minimal, literally starts at 2:30 and is over at 3:30. Then nothing. If you are a visitor, your expected to care for the patient while the staff sit behind the nurses station. A family member found their loved one deceased over the weekend. Seen several falls. Including my family member! They do not check on them hourly or even at all if they have a visitor. The kitchen can’t even get the diets straight Joke!!!!

Provider Response

This review is deeply troubling to our entire team. We urge you to reach out to us at (410) 574-1400 and ask for our Administrator so we can work together to resolve this issue. The trust you placed in our team means the world to us, and we hope to hear from you soon.

dianemc

5

January 15, 2022

I visited this facility

I am so happy I chose Autumn Lake Riverview for my mom to receive rehab there. The entire nursing staff were wonderful. Her room was very spacious and cleaned everyday. She was able to pick her own meals. I feel they were always there to meet herneeds. The entire staff were very friendly and always made me feel welcomed when I came to visit

Mary Buscemi

5

May 18, 2021

I am a friend or relative of a current/past resident

We feel blessed to have had a loved one here. Very compassionate, caring and responsive especially during Covid. Highly recommend!

Beachgirl5360

1

March 21, 2019

I am a friend or relative of a current/past resident

My father is 96 years old with dementia/alzheimer. He was admitted to Riverview Rehabilitation Center to regain strength and mobility after pneumonia. He was only there for approximately 14 hours before my father fell and is now suffering with a broken hip and is currently back in the hospital for surgery. Even though the staff at Riverview were completely aware my father suffers from dementia/alzheimer and would need extra precautions to prevent him for getting out of bed on his own, they failed to ensure his safety and my father was able to get out of bed and fell trying to get to the bathroom. I strongly caution anyone concerning this facility to think twice. This tragedy could be your loved one!

DS

5

July 20, 2018

I am a friend or relative of a current/past resident

My mom has been getting rehab at Riverview Care Center since April. I like the place, and they're wonderful. She's in a semi-private room and goes for occupational and physical therapy on Monday through Saturday. There are private air conditions in the room so you could control it, and the rooms are clean. She's fallen a few times, and they call us right away when that happens. It's great.

Roxygunnerbear

1

March 1, 2016

I visited this facility

Riverview staff seems to be very nice. My Dad was there for 9 months then in April 2014 he passed from dehydration. No one should die from dehydration. I feel like the staff was negligent in not making sure that he had enough fluids. There were many times also that I found fecal matter on the bathroom floor and on furniture that they had in the hallway for their residents. It's taken me a long time to get up the nerve to post a review. Still not over my Dad's death.

TEH

3

September 29, 2014

I am a friend or relative of resident

A nice facility with caring workers.

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Services and Amenities of Autumn Lake Healthcare At Riverview in Essex, Maryland

General

  • Resident Capacity: 238
  • Pets Allowed: yes

Types of care

  • Memory Care

Payment options

  • Payment Options Extra: , ,

Medicare

  • Health

    3.0

  • Overall

    4.0

  • Quality

    5.0

  • Staff

    2.0

Medicare Provider Number: 215203
    Ownership Type: For profit - Individual
    Rating Date: 9/1/2023

About Autumn Lake Healthcare At Riverview in Essex, Maryland

Autumn Lake Healthcare At Riverview is a Senior Living provider in Essex, Maryland that offers residents Nursing Homes services. Contact Autumn Lake Healthcare At Riverview for more details on services and rates.

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