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Complete Care at Corsica Hills

205 Armstrong Avenue, P.O. Box 50, Centreville, MD 21617

(800) 558-0653 (Call a Family Advisor)

3.3

(10 reviews)

Offers Nursing Homes, Assisted Living, and Continuing Care Communities

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Reviews of Complete Care at Corsica Hills in Centreville, Maryland

3.3

(10 reviews)

  • Facility

    2.6

  • Staff

    2.8

  • Food

    1.0

  • Activities

    2.3

  • Value

    2.0

bstuderrn99

1

June 21, 2023

Other

My name is Barbara, I am a nurse of 23 years. I had to place my mother in long-term care seven years ago for Alzheimer’s/Dementia. She was placed in the Homestead Unit at Corsica Hills. The first two to three years went well. During COVID management changed from Genesis to Complete Care Corsica Hills. Since Complete Care took over, the care there has declined. I get it, COVID changed healthcare and caused a lot of nurses to leave their positions. Travelers began to back-fill the gaps in nursing and aids at this center. Travelers don’t know much about the residents or develop a nurse patient relationship. Often travelers are paid more than regular staff when under contract. Hence the facility loses good staff who knew the resident’s names, personalities, pet peeves (likes and dislikes), and limitations. When this changed occurred in the unit, is when I noticed the change in my mother’s care. She was often left in her wheelchair for many hours after several falls. Now she is contracted (stiff joints that don’t bend) in the shape of the wheelchair. I visited often and would find her sitting in her own feces and urine crying her bottom hurt. Mom smelled strong of urine and sweat and when I asked about her personal hygiene, I was told there was no documentation to show that she was showered and often I was told she refused. Many concerns regarding patient safety occurred and they were reported to Director, Director of Nursing, the manager of the unit and the State of MD in December 2022 through January 2023. Meetings occurred between management and me after I voiced my concerns. Mom deteriorated over a weekend resulting in a hospitalization. After her discharge and several weeks of the same thing we found a nursing home closer to me in Delaware. Since her move mom is doing great. She is off all the psych medications; she can now participate in activities. Our visits are meaningful as she is no longer chemically sedated. I do not recommend this facility. It’s unkept and the integrity of walls and ceilings are in need repair. The floors are filthy. During the dayshift there is some accountability. However, when management leaves for the day the evening and weekends shifts there seems to be no accountability. The travelers who do not know the patient names tend to be on their cell phones, texting and watching videos while wearing earbuds and not attending to the residents. The residents at Complete Care Corsica Hills are not provided safe quality patient care that they deserve.

William Roff

1

April 26, 2023

I am a friend or relative of a current/past resident

My friend is no longer with us and i have moved out of State, but decided to review for the next family, if you are placing them in the memory wing. The wing was dirty and the limited staff that they did have, were on their cell phones constantly. My friend was so medicated, that i did not recognize her. I would not recommend this facility.

Karen Morowsky

5

April 18, 2018

I am a friend or relative of a current/past resident

My mother has been at Corsica since Nov of 2016 and I can not say enough great things about the staff. She is in their Homestead Memory Care Unit and the nurses, aides, director and activity staff are amazing. They take such excellent care of mom and this gives me such peace of mind especially since I live in Delaware and I'm not as close as I would have liked. It is such a hard thing to put a loved one in a nursing home but if you need to, I would highly recommend Corsica Hills.

Marcos Quiroz

5

January 16, 2018

I am a friend or relative of a current/past resident

My mother has been in Corsica Hills Center since December..we live in Delaware and although we wanted her closer to us, but we are glad that she is at Corsica. The care and service has been excellent, especially the nursing staff that are always there to take care of my mother's needs. The place is clean, smells clean and the staff is friendly as well as the communication from those in charge and us has been much appreciated....We definitely recommend Corsica.

VicVic25

3

March 20, 2017

I am a friend or relative of a current/past resident

My dad had to go after his knee replacement for rehab. Some days were ok, some days were rough. My dad rang for the nurse to help him back in bed. It took 10 minutes for someone to come. You hardly ever see a nurse come through.

Caring99273850

4

September 23, 2014

I am a friend or relative of a resident

Corsica Hills Centre is a good facility. We can do whatever we want to do with our room and I treat it as my house. We do have a monthly schedule of activities like exercise or bowling. We have entertainers come every now and then. We also have Bible study and people come in and sing. They basically keep us active all the time. I think the only problem is that they don’t have enough aides working to help everybody.

Shasta1

2

November 28, 2012

I am a friend or relative of a resident

My aunt was in an assistant living nursing home. She was there for about five years. Every time that I went to visit her, she was always happy to see me. She was there due to many serious health reasons. I did not agree with the way some things were ran there. It seemed like they only dressed her or had her up and out of bed when they knew that she was going to have visitors. They let her sit in her bed all day long on the days that no one was able to come and she wouldn't even get a bath. I know that all nursing home are not like that but a lot of them are. That is why we made it a point to have someone in the family go every day so that she would not get neglected. I do not really fault the staff at the assisted living facility. They are overworked and underpaid. This is just another thing in our society that needs to be fixed.

Caring53559750

4

November 16, 2012

I am a friend or relative of a resident

My mother had been to Corsica Hills. She was happier there than where she is currently in right now, and she said she wants to go back there. It's a bigger facility with more than 100 people. They have doctors and nurses that could check on her. They had stuff to do, they had activities like crafts, they make banana bread. However, when residents ring the bells for assistance, they don't answer it right away. I've stood at the nurses' desk for 10 minutes and nobody goes to check on somebody.

ConcernedRelative2

4

October 30, 2012

I am a friend or relative of a resident

When my grandfather fell and broke his hip I thought for sure that he would not get any help from the nursing home because of the stories you hear. I was also very skeptical of nursing homes because I have been in some that by walking in the door made me want to throw up. So I was very concerned if I was going to be able to come and see him without getting sick to my stomach. I also heard stories on TV where the staff would just leave patients and let them be subjected to getting bed sores because they were not being taken care of properly. But springily this place was very clean and the smells were very minimal. He stayed in there rehabilitation wing and i as very comfortable. Every time we went in the nurses would know who we were going to see. This is a very family orientated place. Although it did take some time for my grandfather to get better, his living conditions while he was staying there was great.

four

4

June 24, 2011

I visited this facility

I gave several holiday performances at this facility with a school group, and visited it with friends who had grandparents living there. The facility was larger than it seemed from the outside. I liked its location; it is recessed in a small corner of town in such a way that you feel isolated yet secure. This definitely seemed to help the staff keep an eye on those residents who took to wandering about outside the facility. The facility itself seemed to be more than adequate, with relatively large single rooms and a large common area. However, I was always a little puzzled by the seemingly small amount of staff present, and how easily one could enter the facility after visiting hours (the door was never locked and I never saw staff members monitoring it). It felt like such a large place would require a large staff on hand, but I never saw more than a half dozen or so employees at one time. Perhaps they were all just busy caring for the residents. Residents were kept very comfortably, and my friend's grandmother was allowed to have numerous paintings hung around the room, along with other items from home scattered about. The food was not bad either. The entire facility was well furnished, though the furniture was nothing fancy. Some areas seemed to be in need of tidying, but overall it was fairly clean and very professional.

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Services and Amenities of Complete Care at Corsica Hills in Centreville, Maryland

General

  • Resident Capacity: 129

Medicare

  • Health

    3.0

  • Overall

    3.0

  • Quality

    3.0

  • Staff

    2.0

Medicare Provider Number: 215114
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About Complete Care at Corsica Hills in Centreville, Maryland

Offering skilled nursing, medical and rehabilitative care for patients and residents. Whether for a short stay or for an extended period, our Clinical Care Teams are focused on implementing personalized care programs to facilitate recovery and improve well-being.

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