9215 West Broward Blvd, Plantation, FL 33324
4.0
(25 reviews)
"Covenant Living of Florida was a rehab center. My mom stayed there for three weeks. The other place is much better in communication, greetings, and information. The food was maybe a little bit better in this place, but the communication was absolutely horrible. The individual staff members who were dealing with her directly were very helpful and very informative. They were fantastic, but the administrative side had no information. When we exited, there was a social worker who didn't even know that my mother was still onsite. Half the staff was informed that she was leaving, and the other half was informed that she was staying. So much so that she sat the entire day without any interaction, waiting for me to get off work to pick her up. We left my number for communication, and they never contacted me directly. They told her everything, and then she had to reach out to get a ride home. It was just an ugly exit. I didn't see the dining area, but the food that was brought to her is a solid four on a scale of one to five. We were not involved in the activity. She just had physical therapy. The overall facility looked fantastic. It was insurance-covered."
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