Wilton Manors Health & Rehab Center

I tried

Food is terrible Nurses admistering meds have 3 inch long nails. God only know what lurks under them. Not very hygienic. They take forever to come when you ring. If you aren’t there as a family member your lives one will go without being bathed. Worst of all , they discharged my mother and had the equipment needed for home mistakenly delivered to them. They promised to deliver to me. That was Thursday , we are Monday today and still nothing. My mother hasn’t had a walker/ commode ( so I can’t shower her) and no wheel chair. This is disgraceful. Social worker has stopped returning my calls. Nobody knows where this equipment is that her insurance paid for. Terrible facility.

Daryll

My father is staying in Wilton Manors Health & Rehabilitation Center. We chose that place because they had a four out of five stars rating. They are on point, and they are professional. The staff go beyond the call of duty. They are helpful, friendly, and very courteous. He does word puzzles, and he also has physical therapy for his legs. You get your money's worth there, and like I said they go beyond the call of duty. The place is close to my sister. She's only eight minutes away.

CONCERN007

Your entry persons need to be more tactful and not disrespectful or rude, they seem to enjoy telling people how to wear a mask with authoritarian attitude.. I saw workers there with their nose sticking out of the masks yet they have the attitude do what I say not as I do. Some CNA's are very nice and will greet you, some have a discontent angry look on their face they should seek other jobs since it seems they are not cut out for that position. I pray they don't mistreat patients specially the ones that are bed ridden can't speak up. I would never recommend anyone to be there as a patient. This happened Monday 7/19/2021 tried calling to speak to the manager or someone I can discuss my concerns, no one answered the phone.

Olimpia

My Aunt has been at this facility for over 3 years. The care in general is good. The staff is good. The facility is always clean. I am very grateful to this facility. Thank you Wilton Manors. -:

agath

The entire staff is good, but the rehab and Dietary department were exceptionally helpful. I would call the kitchen if I didn't like what was sent to me and that will have a substitute meal ready. The rehab department was so gentle and patient with me even though I was sometimes difficult. I would recommend Wilton manor for your short term rehab if you are looking for a good one.

j soto

Some RN's and CNA's are repsonsive...others are not. Lack of communication between staff including DR. and patients and their families. Attitude problems and indifference are common. Food is awful , cold and as i said lack of communication among staff members as well. Who would serve an improper diet multiple times to people with gastrointestinal problems ? They do . Sausage, bbq, corn , beans, gravy. Stay away.

Anonymous and Disgusted.

No one answers the telephone and in person, you cannot get any honest answers to questions either. The food has no taste and I would rather eat a frozen TV dinner. As far as cleanliness..........cockroaches everywhere!!! I can see they have redone some areas and from what I am seeing now, I cannot begin to imagine what t looked like before!

Anonymous70189950

My aunt was at Wilton Manor. They were supposed to be helping my aunt get strong after her appendix burst. However, every time I was there, she was laying fetal position on her bed or sitting in the wheelchair in front of food that she wasn't eating. I didn't see any sign of anybody being helpful whatsoever. Every time I called after she was getting into rehab, they said, "Well, she really doesn't want to." I told them my aunt has dementia, so sometimes you have to be a little firm with her because she doesn't understand all the time. I never saw a change and my aunt never got any stronger, so I would never send anybody there again. The food was horrible. It was disgusting. I wouldn't eat it and neither would my aunt.

Jessie3kids

This place is awful! My mom is in there and she is getting the worst care. Her hand and foot was swollen and it took the nurse an hour and a half to look at it. She had medication ordered and they lost it. She also waited for her blood pressure medication. They are full of excuses and not caring. Please do not EVER EVER send your loved ones there.

raindrop214

A family member was admitted to this facility for rehabilitative purposes after a somewhat extended hospital stay. She was to receive assistance in strengthening her legs to be able to get out of bed and walk. She was in this facility for 6 weeks and on the final day she was still UNABLE to get up out of bed and walk. Every time I visited, the nurses or pca's or whatever they call themselves these days, were all standing around. I took pictures and do plan to submit them to the Department of Elder Affairs. I would NOT refer anyone to this facility for any kind of care.

cynthiah

I was admitted post spinal surgery. Assigned room with two beds, one bath. The bathroom was used by three people and in the day and 1/2 that I was there, it was never cleaned! Food was not fit to eat. Overall quality was miserable.