The Court at Palm Aire

Susan715845

The Court at Palm Aire had a five-star rating. Besides being clean and orderly, everybody was very pleasant. It was a pleasant place with a lot going on. It was open, airy, and clean, and everything was up to date. The carpet was clean and there wasn't an odor in the place. The patients were all smiling and seemed happy. They had a pool, a garden, a dining room, a library, and a hair dresser. Every day there were different activities.

gross incompetant rehab

My mother arrived for rehab, she is bed bound, this place cannot be bothered to take her to the bathroom. My mother had to call me in Chicago to get relief a bed pan. Place keeps claiming call button inoperable. Do not send your worst enemy to this God forsaken place

Carol506227

I chose The Court at Palm Aire, and the rooms were much larger than any other place. They had a two-bedroom, and gave us a deal for the price of a one-bedroom, and they paid our moving expense. People were extremely friendly, the staff was most gracious, and it's a wonderful place to recommend. The food was very good, and they had a diverse menu of different chicken dishes, sauces, fruit plates, hamburgers and hotdogs, cheese sandwiches and tuna for lunch, and dinner always had three choices, a meat, a chicken, and a dish. They had a car service for doctors' appointments and a bus that takes everyone to dinner every Tuesday night. There's an activity every afternoon at 1:30 or 2:30, and some sort of an activity every evening at 6:30, and they've had some of the best shows I've seen. Dinner is from 4:45 to 6:00 p.m.

Richard113274450

My parents are in The Court at Palm Aire. So far, they are pretty well. They seem to be accommodating, and we are so far pleased with it. They help my parents with some basic things like dressing, showers, as well as medications.

Natoya

The facility was very good, and the staff was excellent. The space -- considering that my mother doesn't want to be moving around too much -- is just perfect. It was small enough, but not too small. They had games, exercise programs, and interactions with other residents. It wasn't just one set of people that normally go in an assisted living; they had a mixture. It's very clean and very spacious. They have a nursing facility upstairs in case the patient needs extra care. It was a good place.

Anonymous104736850

The one who assisted us during the tour at The Court at Palm Aire was wonderful. Her name was Jenny. She was very congenial, very pleasant, and very informative. The rooms and apartments were nice and adequate. The food was good and adequate. The dining room was lovely. There was something different going on every day. It was obviously good. Otherwise, I would not have made arrangements for my mother to move in there. The sales department impressed me the most. They were very empathetic and understanding about things especially about the fact that my mother has 2 cats. They were willing to work with her.

Paula37

My father will be moving in to The Court At Palm Aire. The rooms were quite large. They all had balconies. The place was just renovated maybe last year, so everything was new. The apartments were new. There were a lot of activities. They had a wonderful dining room where the residents can have breakfast, lunch, and dinner.

Marvin9

We had a very good experience at The Court at Palm Aire. They were very friendly, and the food was good, but it was an assisted living and they could not meet my wife's needs, so we had to move. Their friendliness was beyond belief. The food was prepared by a gourmet chef. The dining room was always a nice place to go and have some nice food.

Caring85600750

The Court has a nice-sized apartment. The bedroom has a very large closet. They have a laundry room on every floor, but they don’t have washers and dryers in each room. They have a private car if you want to go into your doctor's appointments. They have a beautiful pool. They have a nice computer area. There was no gym, but they have one treadmill. They have bus trips to the casinos a couple of days a week.

Jd3

Moved my 91 year old Dad into an assisted living, 1 bedroom apartment about 4 months ago. For the most part he has adjusted very well. The staff are all very kind, the apartment is large with a full kitchen, and there are enough activities to keep him busy if he chooses. His only minor complaint is the food(which I tried a couple of times and was good). They have some interesting dishes made with sauces and spices, and he likes his food plain. There is always an option to get something plain though. He also can have his cat with him, and his car which is a great plus. So far we're very happy with the decision.

Bob48

Palm Aire is the one that I selected as being the best run facility among the places I visited. The facility was clean and modern-looking. It was also maintained beautifully. The carpets there were well kept. The outside area and parking lot were also picked up. They have a swimming pool there that was also clean. I was very impressed with this facility. They did have activities. They invited me down for a big pool party that they have during the tour. I was impressed that the tenants there were given a lot of care; however, I was also very upset because to be in that environment was very depressing to me.

Karen74279050

We had a tour and a lunch at The Court at Palm Aire and my uncle ended up selecting that one. It's from non-assisted to full nursing care so they have the whole range. The foyer and the apartments were very nice and very spacious. The food and dining room was adequate. The menu was varied enough and I thought it was very good. Everybody was very helpful and very nice. People came up to my aunt and uncle and greeted them and wished them well because they thought they were moving in. They had lectures, yoga, card games, bingo, movies, organized wine tastings, all kinds of social activities.

Lt. TIA 33

The Court at Palm Aire is a brand new facility. It is also very appealing and I like it. The dining room and the units are very nice and very appealing too. The staff are not nasty in any way, but very approachable. Everybody seemed to be well taken care of and very happy. They also have entertainment for their residents.

Caring 9749

The Court at Palm Aire has both assisted and independent living, but I'm working to get into assisted living. I've been there two or three times. Their rooms were very large, the food was excellent, and the staff was very friendly. It's a good location, their blast system goes to every one of my doctors, and it looked to me like it was a nice group of people. The one thing I don't like about the Court is that they'll require me to wear long pants for dinner, and I like to live in shorts but it's something that I can live with.

Leewright

Staff at The Court were very kind and patient with my mother from before her move 1 month ago to the present, She loves her apt and everything else - good food, nice people, all the conveniences of assisted living. The Court was a great decision for her!

61 and counting

Nice place- residents seem very happy there.

relative of resident 1

My father just moved in last week. The facility was extremely helpful with the transition. The staff seems gracious, warm and welcoming. My father is very happy as he begins to settle in.

JMFriedman

The reason my grandmother went there is that it was really close to where she was living. It's part of a larger community called Palm Aire with high-rise buildings and a golf close. There is shopping close by, but in the last 10 years, the area has gone downhill and there is a lot of crime in the area. There's a big casino nearby. The grounds are ok. They're sort of minimal in terms of plants or gardens or walking. The dining room for the assisted living location is much nicer than on the skilled nursing side. They have a library and TV rooms. The ones on the assisted living side are nice, but on the skilled nursing area, they're very average. When my grandmother originally got there, she got her own apartment with a kitchenette, but when her health declined, she was moved to the skilled nursing area and the room was very small and she shared it with someone else. The food is very average. It seemed like more a high school cafeteria. I wouldn't say it was the most nutritious food. The staff was very attentive and nice, but I remember my mom always thought that the care the staff provided was sufficient, so she paid one of the staff members to be more of her personal attendant. The security, compared to other facilities, wasn't really as strong. I could walk in without anyone paying attention to who was coming in and going out. This place didn't ever have the best odor, even though the facility itself was relative clean. It was recently redone and repainted, but the renovations really focused on the assisted living. There's a big discrepancy between the assisted living and skilled nursing areas. In the skilled nursing area, there are generally loud, annoying alarms going off. Since my field is social work, one of things I noticed was that the person functioning as the social worker at the facility actually had an MBA, not a social work background.