CARING STARS WINNER
31741 Rancho Viejo Rd., San Juan Capistrano, CA 92675
4.5
(28 reviews)
"What I like about Capistrano Senior Living is how friendly the staff are with one another. They have someone who was conducting happy hour where they had snacks laid out. This person runs some of the groups. He was very friendly. When he was introduced to me, he started singing to me. He had a great voice and then on the way out, he was conducting a group and he introduced me to the group. Also, my friend, who was with me, just thought that the ambiance was not a place where you just go to die. It was friendly and it was very clean. The one bedroom was not 100% of the space that I would have liked, but it was certainly a place where I could put my things and feel comfortable. I didn't taste the food but I was impressed with how clean the facility was and it smelled good. I liked the way the room was laid out. I always preferred to be on the first floor, but they had two elevators: one in front and one in back. The place they showed me was across the way from the back elevator. So, it would have taken me right down to the dining room, the meeting room, and every place that I would have needed to go. They take the mail to the person in their room. It was decorated very nicely for Halloween, but also for the fall in the lobby. My friend and I both liked it. Everybody seemed very friendly and willing to help. I was introduced to the nurse who told us that she had two teams: one that gave out medication if that was necessary and another one did procedures that needed to be done like changing, dressing, or something like that. I've been to other places that had nonrefundable deposits anywhere from $3500 to $6000. At Capistrano Senior Living, it was $2000. They explained to me that they would hold it for 30 days for $500. Then if I moved in, they would apply that $500 to that $2,000 and I would only owe $1500. So, it sounded like they were reasonable in their rates and it was a place close to where my grandchildren's school was, where they went. It was across the street from a shopping center that had one of the restaurants I ordered Doordash from."
$3,700