Victoria Healthcare and Rehabilitation Center

Jim

My mom is still at Victoria Healthcare and Rehabilitation Center. It is a very good skilled nursing facility. They had good food, a good layout, and great staff. The staff is very friendly and we have great communication. There's an activity room, and there's an activity director.

Important info

I Believe my Father would still be alive today if not for Victoria Healthcare. My father had a bad knee that would bend backwards. His knee bent backwards when he was at home causing him to start to fall and both his arms were cut from his wrist to his elbows from the hand grips from his walker. He was taken to Hoag hospital and had his cuts cleaned and wrapped. Hoag called and said he is ready to come home. I suggested with his bad knee that he would go to a rehabilitation center and fix his knee brace and get the knee back into better form so he wouldn't fall again. I got the approval and he was sent to Victoria. He was very excited to be there to get help with his knee and was talking perfectly normal. The next day I noticed my Father had developed a deep hacking cough so I went to the nurses station and asked what are you going to do about it. She said I will see if we can get a chest x-ray authorized which they did.The next day I asked for the results and the nurse that day said he has half a collapsed lung. I said what are you going to do about it. She said I will talk to the doctor this afternoon. I went back the next day and the nurse that issued the x-ray authorization said good news everything checked out fine. I said that doesn't make sense the nurse yesterday said he had a partially collapsed lung. And now he his slurring his words and I asked him if they were giving him lots of pills. He could hardly talk and sad handfuls and said you got to get me out of here. I said to the nurse either he has had a stroke or he is being over medicated. She said Hydrocodone at 9 in the morning at 9 at night then she said actually percocet at 10 in the morning and maybe that's a little too close so we will discontinue that. The next day the physical therapist came in and told my Father he was really concerned stating yesterday your speech was really slurred and today it is even worse. Yet they left him lay there. The next day I was there for this lunch and the nurse was trying to spoon feed him but his eyes kept rolling back in his head. I asked the nurse what are you going to do. Again same answer we will talk to the doctor this afternoon. About ten o'clock that night I got a call from Victoria saying your Father has aspirated and we are sending him back to Hoag Hospitall 911. My wife and I spent all night there watching him breath in and out as hard as he could just glaring into our eyes. They finally had to put him on Morphine for the severe pain and trauma he was.My wife was there the next morning as she watched the monitors drop as he took his last breath. How could someone several days earlier just wanting to come home from cut arms have his life taken away in such a manner? Ab hauling!!!

SV1

Everything at Victoria Healthcare and Rehabilitation was great at the time my husband needed that kind of service. They did a superb job. I really don’t have a negative thing to say about the staff, operations, or the services. My husband’s needs was no longer appropriate for their services because he needed to be more independent at home. He no longer needs the nursing care that they provide. The room is shared by two-to-three patients which is uncomfortable for the residents. The food was good. They would bring in the food, and sandwiches, or something that my husband likes. I have no complaint about the dining room, and the food. They had movies, music, and other different activities during the day.

Leah Glass

My father is living at Victoria. I just couldn't find another form of emailing in a compliment. The social worker there, Lisa, is a doll. I have to tell you that my dad was at five other facilities prior. All nightmares in my oppinion. Lisa has been a God send and made his life so much better that he is much much more alert adn healthy! Before, he refused to even speak. Now, he is happy and so are we! Please know that Lisa does and gives more than any other social worker I have experienced. Also, there are a few others I want to compliment, the secretary up front: Victoria, a couple of nurses on station two: Ramone and Daryl, and I forgot the activity workers name, but it is the cute tall slender blonde girl. She is a wonderul caring person. She was so great at the Christmas party. Lisa the social worker pitched in two that night. i couldn't be happier than I am with this facility. I tell everyone.