June 24, 2020
Provider Response
Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living South Coast. Thank you again, we hope you have a wonderful day!
June 17, 2020
Provider Response
Hello Giovanni, thank you for your positive review! We appreciate the kind words and agree with you! We are very proud of our community and the level of care we provide! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
December 12, 2018
Provider Response
Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Please feel free to contact with any and all questions. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!
September 09, 2018
Provider Response
Thank you for your positive review. We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living South Coast. We appreciate you taking the time to leave us a review and hope you have a wonderful day!
June 06, 2018
Provider Response
Michael, we regret to hear that you had a negative experience. Here at Pacifica Senior Living South Coast, we are always looking for ways to improve. If you would be willing, we would like to have you contact us at (949) 515-0121 to discuss. We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.
October 13, 2017
Provider Response
Hi Linda, thank you for taking the time to leave a review for us at Pacifica Senior Living South Coast. We're happy we could meet your expectations!
October 12, 2017
Provider Response
Thank you very much for taking the time to leave us this positive 5 star review. We appreciate it & hope to see you again!
August 21, 2017
Provider Response
Apple, we are so pleased you enjoyed your visit to Pacifica Senior Living South Coast! We appreciate the constructive criticism and will share with the Chef. Thanks again for the recommendation, and have an amazing day!
January 30, 2014
Provider Response
Thank you very much for your feedback.
June 26, 2013
Provider Response
Thank you very much for your feedback.
July 04, 2020
Provider Response
Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living South Coast. Thank you again, we hope that you have a wonderful day.
September 13, 2013
Provider Response
Thank you very much for your feedback.
What ongoing training does the staff receive in dementia care?
Our staff training, per regulation is ICPED in service and online monthly
Describe the overall population of assisted living residents at Pacifica Senior Living South Coast. What is their average age? What are their favorite things to do?
Our Assisted Living population is very active and they enjoy a variety of activities that include, monthly Lunch & Learn events, shopping and lunch outings, exciting excursions, arts & crafts, Church services, weekly Happy Hour, movies, music/entertainment and much more. The average age of our residents is 80. . Our residents are happy and enjoy participating in all aspects of the community.
What programs or activities does Pacifica Senior Living South Coast offer to enrich residents' well-being?
Our life enrichment program offers a variety of opportunities to meet new friends, discover new interests, participate in exercise classes to help maintain good health and enjoy exciting outings and excursions.
What places are near Pacifica Senior Living South Coast or within walking distance for assisted living residents to enjoy?
There are several restaurants, coffee shops, shopping and the Orange County fairgrounds are all within walking distance.
What transportation services does Pacifica Senior Living South Coast offer to assisted living residents?
Transportation is available for medical appointments, shopping trips and lunch outings.
What makes the chef or dining program at Pacifica Senior Living South Coast exceptional? What kind of menu can assisted living residents expect?
Our Chef is magnificent! All meals are prepared fresh daily and served restaurant style by our exceptional dining staff in our beautiful dining room.
What safety features or security measures does Pacifica Senior Living South Coast offer to assisted living residents?
We have cameras on premises.
How does Pacifica Senior Living South Coast keep residents' families informed about their loved ones?
The Executive Director and Resident Services Director keeps all families informed about their loved ones and are always available to answer any questions.
What is the care staff-to-resident ratio at Pacifica Senior Living South Coast during daytime and nighttime hours?
Care staffing is dependent on residents care levels
If Pacifica Senior Living South Coast accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We are pet friendly and there is ample space for residents to enjoy their pets indoors and outdoors.
What ongoing senior care training does the staff receive?
Our staff training, per regulation is ICPED in service and online monthly
How many staffers are on duty in the daytime and overnight?
4 during the day, 4 during the evening and 3 on NOC shift
What programs or activities does Pacifica Senior Living South Coast offer to keep residents engaged? How does the staff engage residents' long-term memories?
Specialized programming, including groups and one on one activities as well as our proprietary Music and Memory program.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
An initial assessment is done for all residents prior to move in by our Resident Services Director. Re-assessments are done 2X per year or as needed by our Resident Services Director
What techniques does Pacifica Senior Living South Coast use to support memory care residents during mealtimes?
Our care staff is compassionate and caring and assist throughout mealtime
How does Pacifica Senior Living South Coast keep residents' families informed about their loved ones' health?
Our Resident Services Director keeps all families informed about their loved ones and is always available to answer any questions they may have.
Describe the neighborhood around Pacifica Senior Living South Coast. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Our neighborhood is located in a beautiful and quiet residential neighborhood in Costa Mesa's Eastside.
Is Pacifica Senior Living South Coast affiliated with a hospital if more care is needed?
NO
We look forward to caring for you or a loved one. Rest assured that every amenity we offer was created to meet your unique needs, whether they exist now or develop over time. Your peace of mind is our most important priority, and we endeavor to provide all the comforts of home for you or your loved one. We look forward to becoming an extension of your family.
