A Holly Patterson Extended Care Facility

egena rattigan

My sister was a resident here and she had a good stay she was in a coma on a vent wit a G tube and now she’s able to walk with a walker and now she can feed her self

Simeon 2

The Staffs are caring, professional. very respectful . Always reading to help and guide me in the right directions. Everyone has been so caring and supportive, I am grateful, and very happy with the care my sister is receiving at the facility. It is a big and well maintained facility, and I love the fact that they have a rapid response team comprised with well trained doctors. nurse practitioners, registered nurses, and respiratory therapists that responds to immediate patients emergencies within the facility, . Very impressed with that, it's the one I've seen so far in all the rehab facilities that I have visited. Their food service looks great, a lot of varieties and choices given to the patients. Their physical therapy department and gym is clean and well staffed. I love the fact that they have round the clock securities in every entrance, and every visitor must show ID to get a visitor pass. I am very happy that we choose this facility for my sister.

MZFE528

My mother has been a resident of A Holly Patterson Extended Care Facility for about 3 years now. Unit is cleaned by housekeeping staff. Her care here has been good. She's always well groomed and neatly dressed. There hasn't been anytime I have came to see her untidy and in bed. The staff is very attentive . Doctors and nurses keeps me well informed of her care. Therapeutic recreations have activities for everyone and she's able to attend her religious services. Physical therapy is on the premises when she needed it . I have spoken to her dietician to help with my mother diet preferences . During the Covid Pandemic when visiting was stopped , the facility made it able for me to speak and see her. Social worker and recreation video calls made it possible during this emotional time . I can't say enough for the health care providers at Holly Patterson. They truly are ESENTIAL WORKERS!

Craig S

I have been very happy with my cousin’s care. Everyone from the nurses to the aides to the housekeeping staff are friendly and helpful. My cousin has always been neat and clean when I visit. During the pandemic I can’t visit but I have had Face Time calls with the help of the staff whenever I ask. I would recommend this facility.

Delhi

This facility reminded me of a a nursing home in a horror movie. I would not send my hamster there, Rooms are dirty and depressing

mzgeez

When you first see the place it’s tells you a lot about the inside it smells in the building soon as you get in soon as you go on a unit the smell gets worse. The nurses are nasty they left another woman bloody towel on my mothers room feeding table The nurses some are nice but most are very rude and nasty to people doctors also. They are not friendly and they don’t make family feel welcome and happy so I know the patients aren’t either. I also seen and heard the nurse curse at a patient and take food from her while eating I had to complain that I was going to tak my mother out of there to get them to do any activity with her and all they did was start moving her from the bed to the chair. All this play has to offer is medication and a place for them to rest their heads. If your family or anyone doesn’t come see you they don’t really care for you. This place is nothing but problems don’t place your family member here

rrrrrr

It would be a mistake to only take into consideration the age of this facility. My mother, 92, is living at A. Holly Patterson and suffering from dementia. One must look past the age of the physical plant and into the hearts of the caretakers, which are full of love. Management has exceeded my expectations and I am being followed up with very often; in fact moreso then the very expensive facilities we used prior. The facility is as clean as clean can be and the staff caring. I believe the facility is well run after having spoken with many staff members; medical, social and support. I have no complaints whatsoever.

Teresa32

I went to Holly Patterson Extended Care Facility once. They were horrific. They would leave people who were bedridden in their feces and dirty diapers. From what I saw from looking in the rooms, they would just lay there all day. The room was like a hospital room setting but just disgusting. The ambience was horrible. My husband had his cell phone and his clothes stolen. I think the food was brought to them like it is in the hospital, but my husband was complaining about it every time. They need to improve on everything.

Jreis

My father is currently here. I'm doing everything I can to have him transferred. I saw him & this facility for the first time this past Sunday & once I walked in, I knew he had to be transferred ASAP. First off, NuMed told me my father wanted to be transferred there only to find out because it's the hospitals first choice nursing home & it's all about money, my father never chose to go there. I walk in & the guards at the front entrance were so rude & had a problem telling me where to go so I had to find it myself. I then see all of the nursing staff at their desk talking about God knows what while my father was calling for a nurse for 10 minutes. I had to run to the bathroom because the smell of urine & fences flooded the hallways & I had to go vomit. Half of the toilets were backed up. I go into my fathers bathroom & the toilet is backed up & won't flush. The social workers take weeks to get back to you. A nurse didn't speak English when I was asking her about my father. The people there have no idea what they're talking about when I tell them what my father needs done medical wise. They're completely back tracking progress he has made & he's been getting worse by being here. His doctor just calls me & I tell her she has to make up the paperwork for him to be transferred & she's refusing & giving me attitude. I've been in endless amounts of hospitals/nursing homes the past years & this is by far the absolute worst. It looks like a prison & I have no idea how it hasn't been shut down & everyone fired. I'm so disgusted. My father will be moved because now I have to do not only the doctors job but the social workers job as well. DO NOT SEND ANYONE YOU CARE ABOUT TO THIS FACILITY.

Yayabeanes

What I found annoying is the constant pressure from one employee to have me purchase her telephone service. Yes, that's right. She was nice to you all the time until you told her no you were not interested in buying telephone service from her. She even had flyers printed up on her employers copy paper. Soon as I walked in or called to speak to someone I know who was placed there, she was on me. And she used her employers copy paper too. What nerve! Plus they are too quick to place the elderly in diapers because they cant be bothered to stop and assist someone with a broken leg to the bathroom who is not incontinent. And why would an 90 year old woman need a prescribed vaginal antibiotic cream. They tried to blame it on perfumed soap but after using the same soap there for 4 years, it's not the soap but poor care. They even held this person against their will and direct orders from a relative. She never gets to see her real doctors that treated her and know her well. Plus they never had thee right doctor treating her. Or told family members what doctors they brought in. Does a 90 year old woman with a broken leg, in need of new knees and a set of hip with arthritis of the hands and spine too only need a chiropractor? Who was a no-show a number of time. And they billed for physical therapy they didn't provide.

Karen75779450

My friend stayed at A. Holly Patterson Extended Care Facility for 10 years, why, I had no idea. He had no business being there that long and they didn't recall. I think they just didn't want to let him go because they got money from him. After that, for a year, he was in a little efficiency apartment that I got for him, but now, he's back at A. Holly Patterson because he needs medical care. He shares a room with somebody there. When I go there, and even though I didn't have much money, I would take him out to eat because the food there is crummy and it also smells. With regards to their staff, the social workers lost his stuff and then his files. The doctors in the hospital would give him a prescription and they would change it. One time, I called my friend up and he couldn't talk because he was very nervous. There was a nurse there that made him upset. It turned out that he moved something in the room a little bit and this nurse didn't like it, so she scared him to death. Some of the staff members are good, but overall their professionalism should improve. If you can't trust the people who are in charge, then it's a bad thing.

Nica0326

It's a state run facilty but since changes have been made, within the last few years, I feel it is one of the best care facilties for the eldery on long island that I know. My sister's Mother-inlaw is a resident in there, she is 93 years and the care that she is given is tops. she is so well taken care of. She entered when she was ninety and the family could not be happier with this facilty.

HLOVE123

The people at the facility were decent and kind I guess. People dont really understand unless they themseleves are going thru it. The facility wasnt great it was ok. I feel my aunt should have not been released in her condition.

The Panacea

The worst of the worst! Don't believe the ratings. The medical staff ignored my mother's symptoms. She was eventually rushed to the hospital: She was in sepsis.