The Woodmark at Uptown

Offers Assisted Living and Memory Care

40 Reviews
7201 Prospect Place N.E., Albuquerque, NM 87110
Call (800) 385-2527
The Woodmark at Uptown (800) 385-2527

Reviews of The Woodmark at Uptown

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Assisted Living Reviews for The Woodmark at Uptown

November 06, 2019

By Tim

I visited this facility

The Woodmark at Uptown was very nice, clean, almost elegant, and very well laid out. It was almost like being in a five-star hotel. I talked to the lady that gave us the tour, and she was knowledgeable, very friendly, and really seemed to know the business. If we could have afforded that place, we would have gone there. It was about $300 more than the other places.

Provider Response

Thank you, Tim! It was very kind of you to take the time to leave a review. We will pass your compliments to our deserving staff. We wish you and your family only the best in finding the right fit!

July 28, 2019

By mato

I am a friend or relative of a current/past resident

Management is cheap and won't do the repairs that are needed to keep the place up to par consistently ignore the complaints of the residents.repairs will often go on for months without anything happening because they're unwilling to actual large repair the specific thing and Just keep on throwing a little repairs at it. 4 months and still not fixed.

November 05, 2018


I visited this facility

We toured The Woodmark at Uptown, but it wasn't what we were looking for for my aunt. But if there is somebody that's a little more independent, I think it's a really good place. The staff was great, and the people that we did meet were very friendly. We didn't have anybody give us a tour because they weren't available on the weekends. So the maintenance guy gave us the tour, and he did a great job. I did receive a call from management after the fact, but I still think somebody from management should still have been there to give us a tour. But it's a great facility. The rooms are like little apartments, and the people either live privately or they have a roommate. Its assisted living, but they have more independent living, moderate care, and Alzheimer's care, which provides more round-the-clock care for the residents.

Provider Response

Hi GA! Thank you for sharing your recommendation of our community; we appreciate your feedback!

December 18, 2017

By Ruth

I visited this facility

The rooms at The Woodmark at Uptown were very nice and included a variety of layouts. I saw the schedule, and there was plenty of activities scheduled. The people were very friendly. The dining area was very comfortable and attractive. I ate there, and they had very good food.

Provider Response

Ruth, thank you for sharing your review of The Woodmark at Uptown; we appreciate your feedback and we're delighted that you enjoyed your visit with us!

July 18, 2017

By Sunset312

I am a friend or relative of a current/past resident

My parents have lived at The Woodmark for 2 years and they have LOVED it! The staff is very caring and always helpful, they are like family. Anytime my parents need something they take care of it right away. My parents haven't had any complaints. Moving was a hard thing for my parents and the family. We never thought it would be this good! We visited many other communities in Albuquerque where my parents have friends living. Based on our visits with them and recommendations from local healthcare professionals we chose The Woodmark. I highly recommed this community!

Provider Response

Thank you so much for sharing your confidence in us! We appreciate your feedback and we're so pleased that your parents are enjoying their home here at The Woodmark!

July 09, 2017

By R. Nader

I visited this facility

A friend of mine moved in here and within a few weeks had her jewelry stolen. The senior staff was very unsupportive, saying things like: "well they are old and forget where they put things". Yet neither my friend nor her children were warned not to take anything of value there. My friend no longer feels safe there, Especially after hearing from the other residents that they have been robbed as well. The executive director refused to install cameras in the hallways or any sort of system that would allow them to track who was in the room and at what time. The person that sold them the place curtly replied that they were not responsible for valuables "it was in the contract they signed," yet if someone is feeble enough to need this facility, what are the odds that they can read a contract? If you choose this high-priced facility, please know that your loved ones must live as paupers without anything of value or risk being ripped off. The management has known about this for some time and does nothing about it.

May 10, 2017

By Robert585262

I visited this facility

The Woodmark at Uptown was very nice and clean. The staff members were very helpful. The only problem we had was that my grandmother didn't qualify through her insurance. Otherwise, we would have placed her there. They had very nice rooms. The staff was very helpful, informative, and answered all our questions.

Provider Response

Thank you for your feedback; we are so pleased that you enjoyed your visit with us!

April 18, 2017

By Happy Visitor725188

I visited this facility

The Woodmark was clean. The staff was very friendly and very nice. The dining area was suitable. The menu was very nice.

Provider Response

Thank you for your review; we appreciate your feedback!

January 19, 2017

By Kathy775104

I visited this facility

The Woodmark at Uptown was very nice, but it was just too big. Their rooms were nice. They had a small kitchen, but for my dad who is in a wheelchair, he didn't need a kitchen. They were very thorough in the visit and very patient. Their dining area was very nice, and the chef came to visit with us. He was very enthusiastic about working there and made accommodations for the residents. I thought The Woodmark was very accommodating, but I didn't like the fact that every single thing that they did was a separate charge, so you never knew what your bill was going to be from month to month. There wasn't a set fee, and I didn't like that.

October 27, 2016

By anonymous753215

I visited this facility

The Woodmark was OK, except that I thought there were too many people in one room. Everything else seemed nice; I just didn’t like the crowdedness of it. The dining area was nice, and the grounds were nice.

Provider Response

Thank you for taking time to post a review online. We would appreciate the opportunity to learn more about your experience and what we could have done to make it a five-star impression. Please feel free to reach out to our team at 505-881-0120 at your earliest convenience.

October 20, 2016

By Sherri354445

I am a friend or relative of a current/past resident

We liked the apartment at The Woodmark at Uptown, and we just thought that it would fit my mom and dad's needs. It was the largest one we looked at, and the people there are very friendly. It's not a brand-new facility, but the care they give makes up for it. We're very happy with the staff so far, and the caretakers are very good at helping and making my parents feel comfortable there. They have Bingo, music, artists come in and play piano, worship, and Bible study. They have a good menu, and they have a standard menu which you could order off the specials. If you don't care for them, they have another menu.

September 29, 2016

By Julia266600

I visited this facility

The Woodmark at Uptown had nice facilities. The hallways felt narrow to me, and they weren’t sure about mom being able to use her motorized wheelchair. The person who assisted me was very nice and very knowledgeable. Nothing was going on when I was there, but they did offer a wide variety of activities. They have an arts and crafts room and a small gym where they teach chair yoga.

Provider Response

Thank you for stopping by to visit our community; we were pleased to learn that you enjoyed your tour and our staff of The Woodmark. We do allow motorized wheelchairs, following demonstration that the resident has the ability to use the electric wheelchair safely, and would be happy to further connect regarding our wheelchair policies. Please feel free to reach out to us with any other questions or input directly at our community phone line. Thank you for your time!

September 18, 2016

By Talia720405

I visited this facility

The Woodmark was very good if you are doing the independent living side of things. I am sure that the assisted living for the dementia care is good too, but the facility is very small, and to me that was the big issue -- that the entire building is locked down. They were playing some games, and the rooms were clean and adequate. If a couple can afford it -- because it’s expensive -- one of them can live in the independent wing, and the other can live in the memory care; that works for some couples. The staff seems great too.

September 06, 2016

By Rebecca860342

I am a friend or relative of a resident

My mother was at The Woodmark at Uptown. She was in the memory care portion of it. The facility also had an assisted living section. The place was very nice. The staff members were very good. One of the nurses who went to evaluate my mom at the hospital was excellent. My mom shared a room with another lady. It was big, comfortable, and had enough space. It didn't feel crowded. Some families said the food was good. The location was very good, and the grounds were nice. There was a little patio in the back where the residents would sometimes have get-togethers. It was a nice place.

August 22, 2016

By Clubm5NJ

I am a friend or relative of a resident

My mother is at The Woodmark at Uptown. The place is clean. They are very personable, and the location is absolutely excellent. It's near all commerce, shopping, and doctor's offices, so the nurses can walk the residents over. Inside the facility, the activities don't seem to be extensive.

August 12, 2016

By Kevin271503

I visited this facility

The Woodmark at Uptown was a nice place. The staff was very friendly and professional. The rooms were of an excellent size, spacious, and had a homey feeling.

March 30, 2016

By Anita36

I visited this facility

The rooms were bigger at The Woodmark at Uptown, but the people seemed a little more infirmed, and it wasn’t a comfortable fit for my friend. The menu wasn’t as open as the other place I visited. It was comfortable and clean, but it just did not have the same welcoming feel that the other place I visited had.

March 28, 2016

By Camille10

I visited this facility

The Woodmark at Uptown was a reasonably nice facility. The room seemed to be a little small to me, but it was nice and in a good location. One problem I had was that my mother had a catheter that she could not necessary take care of herself, so we could not go there because they really do not like people with catheters. The staff was nice. I talked with a nurse who seemed knowledgeable. The facilities were clean. The residents were playing some music downstairs. It seemed like a nice facility.

January 31, 2016

By Debbie119805350

I visited this facility

The Woodmark was good, and when my aunt needs assisted-living; I would be going there to get her in there. They have what she needs I think. It’s a clean, and very attentive community. The rooms were good as well.

January 16, 2016

By Brian32

I am a friend or relative of a resident

My mom is doing really well at Woodmark. The staff is friendly. They do a lot of singing, piano and guitar playing, and baking cookies. She is in the Alzheimer’s unit, and she’s adjusting well, is happy, and feels comfortable. She is in a clean, shared room.

January 13, 2016

By Happy Visitor15

I visited this facility

The Woodmark was a very nice place with nice staff and rooms. I did not taste the food, but they had a nice dining area. The place was very well kept, and the staff seemed to care about the people there.

October 16, 2015

By Satisfied daughter of the Woodmark

I am a friend or relative of resident

My 96-year-old mother moved to the Woodmark in February. She was able to take care of herself at that time, but had some issues with falling (she was using a walker). She very quickly came to love it at The Woodmark. She had a nice one bedroom apartment on the second floor. Her apartment is thoroughly cleaned once a week and they also do her laundry at that time. They had trips to the mall, and other shopping events, as well as trips to entertainment facilities. Recently, her health has deteriorated drastically and she is now bed-ridden. It is not easy to take care of her and we have hired additional help during the day hours. However, the staff still helps continually and truly go above and beyond. We are there every other day and have always found her care to be the best. She is kept clean. The staff is making her last days as pleasant as possible. If you are looking for a place for a relative, you can do no better than The Woodmark. I am so grateful that we found this place for my Mom.

September 29, 2015

By Sherri13

I visited this facility

I went for a visit at The Woodmark at Uptown. The place was very nice, clean, and bright. The residents seemed very happy. I like the whole atmosphere. I also like that they have a little movie theater for the residents to see movies; I was just really impressed with it.

July 04, 2015

By Caring106324150

I visited this facility

Woodmark was good, but their rooms were too small for what we were looking for. They didn't have what we needed available at the time. All apartments were full. I don't think it was quite as nice a facility, but its location was better. Their staff was good. This place would've been acceptable.

June 01, 2015

By Caring107878750

I visited this facility

We were very impressed with everything at The Woodmark at Uptown. It was a lovely place, and it seemed very well managed. The rooms were double rooms and sharing a bath. There were pony walls in the room to separate the residents. I saw their dining room, and it’s lovely. They did have hydration stations, which we were certainly impressed with.

May 26, 2015

By Karen Taylor

I am a friend or relative of a resident

We visited several places and found this was the place that would best suit my mother. She has a one bedroom apartment that is really very nice and the people that work there, and run the place, are all really good at what they do. Her only compaint is that the food is not "always" good.....but, even that is only seldom and not a big deal. She is 94 and can live there through every stage of the last part of her life including hospise when she needs it. We visit two and three times a week at different times and have never seen anything but excellent care.

April 27, 2015

By Steve104876350

I visited this facility

I went over and looked at the Woodmark because that is close to our house, and I have a neighbor that moved over in there. From our visit a few weeks ago, it was a very nice facility. It was very clean, and the facilities were very nice. I visited a room of our ex-neighbor who moved in there with her husband, and it was nicely situated. I like the place. It has nice views, it is centrally located, and it has lots of activities, so I thought it was a very nice facility. Julie took us around -- and I have talked with her before -- and she gave me all the information I needed on cost and move-in type of things -- what you needed to do and what to put down to hold a spot. She gave us a good tour and showed us where all the facilities were -- the wander rooms, the beauty salon, the upstairs, sun areas, and different things like that. She was very helpful and very nice. They have some different activity rooms. I think one where you can go in and watch movies, and a different one where you could go in and do some workouts with different bicycles and machines like that. My neighbor who's there really likes the food, and she says, 'If you don't want to eat, you don't have to go down. If you want to eat, you go down, and if you miss a meal, they always have a snack area where you can get something like coffee or something to nibble on. And you have your own kitchen upstairs in your room, and you could bring in your own stuff." It seemed like a very nice place. My mom is just always worried about moving out, the cost, and different things like that.

November 28, 2014

By Caring96978350

I am a friend or relative of a resident

The Woodmark accommodations are fine,and the service is very good. The food is acceptable, but they have a limited choice menu. It’s clean, it’s comfortable, and each apartment has furnishings. But they must add staff on weekends and at night.

April 21, 2014

By Caring82959450

I visited this facility

We dropped by The Woodmark without a reservation, and it looked like it was quite nice too. It was much more lively, as there were more people there. It was a newer facility, and from the area I was in, it was very clean.

December 19, 2013

By NR/

I am a friend or relative of resident

I had a horrible experience with the management of the Woodmark and had to move my two family members out. The aides are wonderful and caring but I would never recommend this group because of their management policies and ethical challenges.

Provider Response

We are very sorry to hear that you did not have a better experience with The Woodmark at Uptown. The Woodmark is managed by Senior Lifestyle, an family-owned organization with close to 30 years of experience dedicated exclusively to senior care. It is our highest priority at the Woodmark to deliver the highest quality of services and care to our residents! While we agree that our aides are wonderful and caring we are disappointed that overall your experience was less than satisfactory. I would be happy to talk more with you in more detail about these concerns. We welcome any additional insight into how the management team can better serve the residents and their families. I can be reached at 505-881-0120. Lastly, on a personal note, we do hope that your loved ones have had a safe transition to their new location. Lesha Vaccaro, Operations Specialist at Senior Lifestyle.

October 11, 2013

By Caring72623150

I visited this facility

Although the Woodmark at Uptown was a large facility, it did not have that humongous cold and impersonal feeling to it. It had a good Alzheimer's/dementia program. The staff was very friendly and everybody was very nice. They were interacting very well with the client and with the patients. I did not see anything there that was a problem.

Provider Response

Thank you for taking the time to tour The Woodmark at Uptown. We truly appreciate your positive feedback on our community. We welcome you to join us for any upcoming events as you continue in your search for a retirement living community

August 24, 2013

By Ladybird1

I am a friend or relative of a resident

The people and doctors that work here are ALWAYS compassionate, caring, giving and concerned for the welfare of the residents there. My Aunt has been living there for a few years now and she loves it! We dont have to worry about her well-being or if she is getting the proper care because we know she is. Even the staff in the cafeteria are polite and respectful to the residents. Its a very clean and well kept facility. I would highly recommend this facility and if and when the time came, I wouldnt mind living there myself.
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Memory Care Reviews for The Woodmark at Uptown

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Services and Amenities of The Woodmark at Uptown


  • Rent Plus Care Fees
  • Entry Fee
  • Assisted Living Starting At: $3450/month
  • Memory Care Starting At: $4400/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • In Room Kitchens
  • Dining Room Shared Meals
  • Room Service For Meals


  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Coffee Shop
  • Party Space
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Features Extra: Movie Theatre

Cleaning services

  • Laundry For Linens
  • Private Cleaning Services
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Internet Enabled Rooms
  • Wifi

Health services

  • Skilled Nursing
  • Medication Management
  • Nurse On Staff: Yes


  • Offsite Activities
  • Music
  • Stories
  • Religious Services
  • Lectures Discussions
  • Book Clubs
  • Wii Sports
  • Tai Chi
  • Fitness Room
  • Yoga
  • Gardening
  • Arts And Crafts

Financial guidance

  • Va Benefits Consultation

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests


  • English


  • Staff Patient Ratio: 14:1
  • Respite Care
  • Pets: Yes
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About The Woodmark at Uptown

Senior assisted living at The Woodmark at Uptown offers residents the best of both worlds. All benefits of our senior living community are combined with a full spectrum of senior care services to create a premier senior assisted living community. Residents enjoy beautiful surroundings, on-site amenities and social programs alongside continual on-call medical care.

At The Woodmark at Uptown, we adhere to state-of-the-art standards of senior assisted living while providing a special touch. Our residents receive personal and comprehensive care and are consistently treated with the dignity and respect they deserve. Whether our residents need help with day-to-day activities, getting to appointments, or medication management, our caregivers kindly and competently meet those needs.

Our assisted living community in Albuquerque has been purposefully designed to provide you or your loved one with a nurturing, comfortable, home-like environment that is attractive and easy to navigate. We foster community and family by hosting many activities and events each month. Residents are encouraged to participate in as many pursuits and outings as they like, appropriate to their ability. No matter what, everyone is treated as an individual person with unique needs.

At The Woodmark at Uptown, our residents live life to its fullest as they age in place.

Assisted Living Amenities

  • Personalized Care Plans
  • 24-hour Staffing
  • Emergency Response System
  • Medication Management
  • Scheduled transportation to local shopping and medical appointments
  • Award winning Wellness Everyday™ programs, provided 7 days a week
  • Dining for Wellness™ - educational and wellness program
  • Brain Health University™
  • Beauty and Barber Shop
  • Housekeeping and maintenance service
  • All utilities and basic cable included
  • Individually controlled heat and central air
  • Fresh, seasonal cuisine prepared by the dining service team

What Makes Us Special

4 Registered Nurses on staff___ 3 levels of care including Assisted Living, Light Memory Care and Moderate to Advanced Memory Care___ Deficiency Free Community from 2011-2013___ Located in the Uptown area close to ABQ Uptown Shopping Center, Trader Joe’s and Hospitals___ Bright and Spacious Apartments average size ranges from 580-640 sq.ft.)

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The Woodmark at Uptown

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