Assisted Living Communities in Los Lunas, NM

"While some of the staff members within the house were great, the lack of communication and careful eye on our loved one left something to be desired. We’ve never been given signed agreements, monetary agreements and supplies promised were reneged on, and if our loved one had been watched over as promised, indications of some sort of fall or altercation would have been seen far earlier than when we found them. We also were fine with, while our family member was living there, the staff using our family member’s personal television app account. Sadly, it seemed that the only activity that the residents did was watch television, using said personal account. It would’ve been nice to see the residents be engaged in activity rather than sit around watching tv day and night. Also, while continuously trying to communicate, slowly but surely, the answers started becoming about the owners and speaking to the owners. We never knew who the owners even were until after we put in our 30 day notice. Please be wary and make sure to have everything in writing. We don’t want anyone else to encounter what we’ve been through."

Haven Care Birch House is a loving, homelike residential assisted living provider that exists to serve seniors living through memory loss with compassion, tenderness, and dignity. Our residents enjoy the familiarity of a family home in an established neighborhood. Its important Haven Care maintains nice, comfortable homes, so our residents feel a sense of pride and take ownership in the environment they live comfortably in and are able to welcome friends and family to. We understand your loved one may need more help than you are equipped to provide, thats why were here. Weve seen families and friends struggle with making decisions on how to help their loved ones for over 28 years, and were here to help you through it. Our goal is to provide the help and security they need while maintaining a familial and intimate environment. We are not an institutional facility, we are not a facility at all, we are a home, we are familiar. At Haven Care, everyday Personal Care is a priority! Our care plans are customized for your loved ones, extensively planned by our specialists and reviewed with you. Meal planning, medication assistance and personal hygiene routines will be implemented daily. Did you know we offer Premium Personal Care? At every home, we have licensed professionals providing in home services to pamper your loved one! Hair care and manicures are some of our premium services, while massage therapy is a signature care service provided to all residents. Each day, our homes offer a blend of activities and outings that enrich the body, mind, and spirit. On a typical day, you will find music, light exercise or stretch classes, food and conversation events and games. Our programming is designed to bring together residents, team members, families, and volunteersand turn each day into an opportunity for everyone to Live With Purpose. Signature Programs At Haven Care, we offer activities and programs which are specifically designed to provide opportunities to Live With Purpose. Our programs include: Movement: Physical activity is paramount to senior health and well-being, we are proud to offer activities such as Stretch & Exercise classes. Artistry: We offer many ways to express creativity through visual and fine arts, singing, dance and more. Reflection: We offer a number of outlets for experiencing spirituality, whatever form that may take. Learning: We offer round-table discussions, cards, board games and more to help keep the mind happily engaged. Legacy: Our inter-generational activities provide an outlet to impart wisdom and knowledge. Therapy: Our communities often partner with local massage, music and animal therapists to create enriching experiences and entertainment. Community: We offer tea party conversation, social gatherings, radio hour, movies and more. Haven Care is a loving, homelike residential assisted living and memory care provider that exists to serve seniors living through memory loss with compassion, tenderness, and dignity.To learn more about this providers license and review other available state reports, please visit: New Mexico Health Care Provider Search

"I toured MorningStar of Rio Rancho's assisted living. The first thing I noticed was that the parking lot wasn't even half full, while every place I ever went, there weren't any parking spots available. When I walked in there, it was so bright. I just like the way it was laid out. The apartments are all on the outside, and then the inside is an outdoor area where they grill out sometimes, and the restaurant is there, too. It just impressed me. The employees that I interacted with all seemed nice. The young man who gave the tour was very nice. He answered all my questions. Another big thing about it is that I have long-term care insurance, and Morningstar was on their list. I was interviewed by the nurse there, who was nice to me. It's a male nurse, and I thought they might have female nurses for the females, too, but I don't know that. The nurse told me the food was delicious, so I should stay and have lunch, but I didn't have time. They said their restaurant is open all day. The other places only had two hours each for morning, lunch, and dinner. Here, the restaurant is open from 7 am to 9 pm, or something like that. I noticed how well the ground was kept. I live in a place where it's hot, and if you don't keep up your flowers in two days, they're dead. But I noticed how clean the road and the parking lot were, and the flowers were fresh. Everything was clean, and it just felt like home. It felt inviting."

"My wife is now at BeeHive Homes of Albuquerque. She is in her second month now. One of the reasons she's there is because it's close to our house. It's on the same street our house is on, and so I go there at least twice a day. I think BeeHive Homes is very good. The nursing staff there doesn't give a lecture to the patient. They just go in and fix whatever is needed. I have tried their food. It's not bad; I had a little bite this morning 10 minutes ago. They're changing meals right now because they're changing cooks. My wife is in a room by herself. We took stuff there, which we're allowed to. We even went and bought a small portable refrigerator to put stuff in because she didn't have a refrigerator in her room, and they let us do it. Her room could hold a large bed if you had one, but I wouldn't want to put a larger bed in there. The facility is peaceful. The staff members are good folks. They care about you. They'll listen to you when you need to talk. They have a special microphone that you put around your neck. It's got a little button that you push when you need help. They have a couple of people who take care of the ones in one building, and I think part of the ones in the second building, but they will come and see you within 10 minutes. They even had a guy come by and work on my wife's toes because she was not walking well yesterday. He had an appointment with three others in our building to work on their toes. Or if that wasn't what they needed, he would give them exercises to do. They take people outside to walk around if they're able to walk. My wife can't do too much. But one day last week, I was walking in the front door and 20 feet away, my wife was sitting at the piano playing it. With regard to dining, you can eat out of the room in the dining room, or you can eat in your room."

"MorningStar Assisted Living & Memory Care of Albuquerque was excellent on all levels, but it was expensive. I just looked at the assisted living side. It's a newer facility, so everything is really nice facility-wise. It's all well maintained, bright, and shiney. I think it's been open for about less than five years, so it was a very nice facility. If it wasn't so expensive, it may have been my number two. Price-wise, it's just too much. It was going to be at least $12000, and it would probably end up being more. They have amenities like barbershops and beauty salon. Morningstar was top notch all the way down the line, but it was pricey. They had in-house physical therapy and occupational therapy. They had a barber/beauty salon, and they had the same type of activities as other places. It was really nice. We had so many options in terms of floor plans that were available. It's conveniently located for us, my family, and my parents' doctors. I got to talk to one of their residents, and she had only been there for about 2-3 months. She said they take really good care of her. It appeared to me that the staff took good care of their residents, based on my interaction with one of the residents and that was without anybody else from the facility around. I just ran into her out into the courtyard in front of the facility, and struck up a conversation. "

"I toured Brookdale Tramway Ridge, and it looked very good. The person who gave me the tour was very good and had a lot of information. The facility looked very clean and organized. They have two stages for memory care. They have an apartment for someone who is in the early stages of dementia and a group living in another section, so I found it interesting that they have two different options for memory care."

"I visited Life Spire Assisted Living - Albuquerque NE and toured their memory care for my dad. I'm rating it high for its friendly staff. They were interactive and able to answer questions. The place is clean and appears well organized and well managed."

"I visited Good Life Senior Living and Memory Care and toured their assisted living. It was very clean, and the staff was very supportive and kind. They gave me information, and also their pamphlets. They showed me around the building and it was very nice. They have a dining area and a very nice patio area."

"I was already interested with Sierra Springs, and it’s something that I want to pursue, but my grandmother doesn’t have Medicaid so I need to apply for Medicaid in order for Medicaid to cover her stay. They also have a day program that’s one of the things I was looking for as well and some things like I can just drop her off on my way at work and pick her up at the end of the day. They had a lot of accommodations. The residents were sitting down in the common areas, and their employees were working and tidying up. It was clean. I dropped in unexpectedly, and they were extremely polite, courteous, and showed me around. The staff was very nice to my grandmother and contacted the owner; the owner came in and talked to me and showed me around as well. There was like a library or a little reading area. She has dementia, and she talked and visited with them, and she was like having the time of her life there. That was one of the reasons I really liked it. When I was getting in the car with her, she said, "Thank you for taking me on vacation, I having a really good time" and told me that they had a beautiful home. "

"We toured Beehive Homes of Bosque Farms' assisted living. They showed us both living arrangements for the assisted and the memory care. They took us into all the buildings and showed us their garden area. It was very nice, very clean, and seemed very organized. They're also very friendly."

"Senior Living Systems seemed very clean to me with very good care going on. The people seemed quite content and happy there. The staff was very nice. They worked with us to help set up the kids I brought to give the people some entertainment. The rooms seemed nice, very clean, and very well maintained. The grounds were very nice, and the location was convenient, right off the highway but set a bit from the road. There is no danger if anybody gets out. The security was good for people who needed help."

"We found our mom a home in Alma Assisted Living. She has been there for a couple of months now. It's a small and privately owned assisted living home with four bedrooms and a couple of people there. So far it is good. They have a nurse that goes there a couple of times a week and a doctor that goes in on weekends to do evaluations. It is not like living in a medical community. It is more like a house with medical help going to the house. They're providing excellent service for my mom. She likes watching TV and she likes eating their meals as far as I know. The rooms are spacious and very homey. They don't feel like you're in a medical facility, they're very comfortable rooms. I would recommend them to others 100%. "

"My mother has been at Little Rose's Board And Care Home for a little while, but so far it's good. It's more like a home. They dispense her medications and provide her three meals a day plus snacks. They take her to the store and where she needs to go. She likes the food. It's affordable for her, but it would be nice if they would provide some activities for them."

"When we got to Ravenna Assisted Living, the front door was open and there was some chaos going on at the front door because the power went out. But the activities director stepped right up, greeted us, and led us to an office area. It was really that somebody in that situation stepped forward and explained what was happening and took care of us was commendable. Some activities were going on, and I would say that the community was active. They had common areas where people could play games or visit. There were even some small courtyards off the side where you could go outside. It was a very calm atmosphere and very interactive. All of the care people there would introduce us to different residents by name. They knew everyone there and kind of had a relationship with them. They had one large cafeteria-type room, and they also had a formal dining room that if your family came to visit, you could reserve that room for your family to have lunch or dinner with you. The shared rooms were like a studio apartment style and very well kept. You share a TV. The inside and outside of the building were very well-kept. "