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Emerald Crest of Burnsville

451 East Travelers Trail, Burnsville, MN 55337

(855) 944-5257 (Caring Family Advisor™)

4.4

(5 reviews)

Offers Assisted Living and Memory Care

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Emerald Crest of Burnsville

Burnsville, Minnesota 55337


4.4

(5 reviews)


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Care Types

Assisted Living, Memory Care

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Humboldt Manor

Burnsville, Minnesota 55337



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Starting Price

$7,000/mo



Care Types

Assisted Living, Memory Care

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Reviews of Emerald Crest of Burnsville in Burnsville, Minnesota

4.4

(5 reviews)

  • Facility

    4.0

  • Staff

    4.3

  • Food

    3.0

  • Activities

    3.0

  • Value

    3.0

Jean

5

June 7, 2023

I visited this facility

We went to Emerald Crest of Burnsville. It's a very nice taken care of community. It seems like they have lots of activities for their residents. The food looked good. The rooms were nice. It just seems like an overall good place. The staff told us about the nursing staff and the directors and how many years they've been there, and that was very impressive because they have very seasoned staff. Where my father is at now, they bring in an agency if they're short-staffed, and what we liked about Emerald Crest is they bring in staff from their other four locations, so they're all trained in the same way. It seemed like the facilities were well taken care of, and I liked the layout.

Vlada

5

May 22, 2022

I visited this facility

We toured Emerald Crest of Burnsville. Their program sounded good. When I was visiting, I saw residents doing some activities over there, like some group activities, but that's it. It's only memory care, so they don't have assisted living. The upkeep is great. I was there in winter, and I know that they have a huge space outside. It's like a fenced kind of like part of the forest, and they have lots of pine trees. The outside part looked beautiful. The room was smaller than the other facility. However, I didn't see an empty room because they didn't have any to show me. The room they showed me, somebody lived in there, so it's kind of hard to say. The facility is great and it's quiet. It's in a quiet part of the town. It looked good because I like the outside part of it. They have little ponds and benches, it looked like a nice park outside. The staff was awesome, too.

Priscilla's son

3

March 26, 2018

I am a friend or relative of a current/past resident

We moved my Mom to Emerald Crest when her needs increased. I must say right away that the care was above and beyond three other facilities she had been in. We did have a problem with a male caregiver handling her in a rough way but we instantly arranged for female caregivers only handling her from that day forward. The female caregivers treated her with respect and love like I never thought was possible. When we had interviewed the building, the director said she thought they could lower costs by $400.00 per month because my Mom would actually get better. She did improve but the costs never came down. They claimed the charges were initially $400.00 lower which simply wasn't true. Mom's needs changed in a few months. We brought in hospice and they were great! They were very good at communicating with us. They mentioned that the building was moving my Mom to another building for her level of need. Later on at a meeting this was discussed. We never received a call from Emerald Crest staff about the move. When the move did occur we were told it would be seamless and we didn't need to be there. They talked of how they take pictures and set up the room before the loved one goes in so as to not confuse them. I received a call they had moved her but that the room wasn't quite ready but that it would be ok. This concerned me greatly so my wife and I raced over to find the room in disarray no pictures hung, we had to situate the room ourselves, no pictures were taken by EC staff as was promised. Four hours later we were able to let my Mom in to her new surroundings. When we were shown this new room, initially we were told it would be less because it was a smaller room and the building didn't have a sunroom. I was very frustrated with being told one thing and then Emerald Crest not following through so i called Julie in upper management. My Mom died the next day. I have never received a call back from Julie. Sadly my point in all of this is to say that if your loved one goes to this facility you really need to get everything in writing evidently. The management seems to be more concerned with the bottom line than anything else. I also want to emphasize how great the female caregivers were. As a family we are very thankful for them.

Provider Response

Thank you for your review, and for letting us know how much you appreciate the care your mother received. We would also like to invite you to reach out directly. Can you please contact us so we can address any concerns you may have? --Denise B., Residence Director

Anonymous116128350

5

November 22, 2015

I visited this facility

My mother moved into Emerald Crest. It is a memory care community separated by early, moderate, and late stage dementia, so people are with their own people at their same stage. She has her own private room and receives really good care. The staff is fantastic and knows everybody. As soon as you need them, they are there to help. They facilitate programming and take care of the people. They’re wonderful. My mother’s studio room is nice and includes her own bath, shower, and a walk-in closet. It also has a sink and countertop. My mother brought in her own furniture. The amenities are really nice. They have a common center like a living room, a dining room, and a sunroom where you can go and put together puzzles and meet with your family. They also have a beauty shop on-site. The meals are included in the rent. The facility is very nice.

Provider Response

Thank you for taking the time to write a review. Emerald Crest staff are truly inspired by residents and families, and honored that you and your mother chose our community. --Denise B., Residence Director

Caring112362050

4

September 5, 2015

I visited this facility

The woman we met in Emerald Crest really knew what she was doing. She knew all the residents and staff. It was set up a little differently, and we liked it. It’s set up more like a house, and it was specifically for memory care. It has 12 separate apartment/rooms that were around the outside circle of the kitchen, living room, and dining room areas. It felt more like a home than an institution. We were very impressed that they separated the residents based on level of acuity. The houses are set up the same, so it was familiar to the residents.

Provider Response

Thank you for sharing your thoughts - we are so pleased that you took the time to share them! Our aim is to celebrate the unique needs of residents as they navigate transitions, which is why we offer three distinct levels of care. If you have any further questions, please don’t hesitate to contact us directly at any time. --Denise B., Residence Director

What you can do with Caring

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  • Read reviews and expert guidance

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    We’ll help you book tours or get in touch with local agencies

Services and Amenities of Emerald Crest of Burnsville in Burnsville, Minnesota

Languages

  • English spoken

Specialized Staff

  • Nurse on Staff (Part time)

Therapies

  • Occupational Therapy/Rehabilitation

Health Services

  • Skilled Nursing

About Emerald Crest of Burnsville in Burnsville, Minnesota

The Assisted Living Memory Care Specialists "“ For seniors who have minimal or around the clock needs, our program is designed to promote dignity and quality of life for our residents in a home-like residential setting. Our specially trained staff, offer a wide range of 24-hour services to meet the varied needs of residents. Our homes feature private suites and resident safety systems.

Map of Emerald Crest of Burnsville

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