Bickford of Canton

We went to Bickford of Canton The only negative we had there were the rooms were small and not well lit. My domestic partner wants a room that has light coming through the windows so he can see light and dark. The light is very important to him and the room. Unfortunately, the bigger room with the windows wasn't available, so the smaller room didn't appeal to him at all. But Michelle who is the community relations director, is just top-notch in spending time understanding his needs. She was sensitive, she was diligent, and she took great notes. She fed back information, she paid attention to everything he said. We probably should have thought a little more carefully that this was farther from his doctors and farther from family. It wasn't a good pick for us, but for anybody else, I would highly recommend it. The facility is wonderful, the dining room is beautiful, and the outdoor patio is phenomenal. It would be a wonderful place to sit and be outdoors. They serve food outdoors. They have barbecues in the summer. One of the things that he liked was there were a lot of little places, little corners where people could gather in small groups and talk, or read a book or listen to audiobooks. There were several people doing that. He liked that, it was the individual room that was a drawback for him. We saw the menus. We talked to the kitchen staff and the chef, and we talked to several people and they said the food was wonderful. We just didn't have a meal.

When we visited Bickford of Canton, the executive director met us because the marketing person was off that day; that was very nice. It was a relatively new facility, very clean, and seemed to have decent sized room. We like the size of it and the fact that it was a smaller facility because we had looked at some facilities with over 200 residents. We like the fact this one only had 40. Those were the main points that we took from it, and the pricing seemed reasonable for what you got. The staff were all very nice. Masks were required; I think that was the main thing at the time. They had limited access too. They had to key you in and out, so visitors weren't just going to wander in; it was good.

I toured Bickford of Canton and they showed me 3 different kinds of rooms in assisted living. It's very homey and comfortable there. Michelle was excellent, very thorough, and very talkative. She wasn't rushing and she was very involved in helping me. She seems to be able to answer the questions that I have. The facility is brand-new, it was just built last year. That's one thing that appeals to me, the facility itself and the fact that it was started by the sons of a person who had Alzheimer's. They had her story and pictures on the walls and it just makes you feel like you're going into a home more than an institution. I inquired about the food and they use a company for that. In the morning you can order waffles or bacon. I also like its proximity to stores and restaurants. It's very close to where I am currently living, and it would be close to my medical doctors. My emotional adjustment, I feel, would be better because I'm not leaving the community that I've lived in for about 8 years and where my daughter lives. So that would comfort me greatly, I think, in relocating.

Bickford of Canton is probably the most reasonably priced. They were a brand-new facility and the people were incredibly nice. The location is central to our family members, and they're willing to work with dietary requests. They were head and shoulders above the rest. We didn't test the food out, but I got to talk to the main chef/cook, and talked about dietary needs. They make a lot of things from scratch, and they will do special purchases outside of their normal providers if necessary. They specifically talked about a resident that was a vegetarian, and that they went to a specific store to get some ingredients. They were more than happy to work with a keto diet and other things too. Everybody loved what they were doing. One of the caregivers actually will do really fancy nails if that's what one of the residents are into, and they will organize bowling events, or some sort of fun thing to support everybody's interests.