Brightview Annapolis

William

Our in-laws have been residing at Brightview Annapolis for 8 months now. It is the benchmark we were using to compare the other facilities. The service there has been excellent. They're getting everything they need. The reason why we're looking at other facilities is that Brightview Annapolis is a rental facility, which means you have to be able to pay the monthly rent to stay there. If you can't pay, you have to move out. And also, Brightview Annapolis did not have a skilled nursing facility so if there was any medical need where they needed skilled nursing, they would have to move out or move to a skilled nursing facility. Brightview Annapolis is an apartment-style building basically in the middle of Annapolis. There are no grounds where people can take a walk. You're just walking around the parking lot around the building, which we thought was negative. It's right there on a busy road. There are no other indoor facilities other than their multimedia rooms, their activity rooms, their exercise, and physical therapy rooms. They have a library. Indoors, it is very well laid out. Because they live there, we are able to eat with them. We could have breakfast, lunch or dinner with them. It is a restaurant-style dining in which you choose from a menu and the menu has different items available every day. There is a stock daily menu, but they also have a special menu for each day that changes every day, which is nice. The staff is great. They treat our parents with respect. They care for them. We get calls from them regularly whenever something's up or whenever they observe something. So they're always keeping us in the loop as to what's happening with them, which is great.

Provider Response

Artist6

The facilities, rooms and grounds are lovely. The staff has a lot to be desired. Half of them are Rude, Nasty and Unpleasant; and not welcoming. Kindness and manners should be number one for the residents and their families!!! At times they treat you like your a prisoner. This is a senior living facility that is very costly, with residents who have lived a long time and have may have needs. They should be pampered and given respect. Rules and rules, ridiculous! If you're new, be sure to ask and ask over and over for the procedures, because no one tells you. The activity staff and maintenance service are wonderful!!!! Beautiful place, but not friendly or kind once you move in!!!

Provider Response

Elizabeth

I went to Brightview Annapolis. It's a very pretty building; it's large. It's a lot bigger than I wanted, that's why I did not choose them. It's a lot bigger, and it didn't feel as homey to me. The staff who showed me around was great; she was very nice. Brightview Annapolis seems nice but I chose a different one. It's nice and pretty. It didn't feel like an institution, it felt like a really upscale hotel.

Lois

My mom is already in the independent living at Brightview Annapolis, but she will be moving into the assisted living side this weekend. The people are wonderful. The food is wonderful, too. It is a beautiful and clean community. They have been very helpful with the transition from the independent to the assisted side. If you have someone looking for something like that, then I would highly recommend this place. It is an expensive place. Every day they have a schedule of activities. They have exercise in the morning, bingo, they have music shows two or three times a week, and different people will come in and play music. They also have memory games, a book club, bridge, and field trips. They also go out to lunch and dinner. They have a movie theater, a beauty shop, and an exercise room. They have separate people that come in and lead exercises for seniors. They have a happy hour every day, and you can either eat a sandwich or a small meal for dinner. The dining room is really nice. They provide two meals a day, i.e., breakfast and dinner. The breakfast is more like a continental breakfast, and then on Sunday, they have brunch from 11 AM to 2 P.M. That's the only meal on Sunday. All of the residents have a refrigerator, stove, and microwave if they wanted to just have a snack or a sandwich.

Kristen

Brightview Annapolis was very nice, but very expensive. It was out of our price range. They offer lots of trips, they offer at least two choices of meals, and they offer very nice facilities. However, it was beyond our price range.