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Primrose Retirement Community of Newburgh

9800 Lincoln Avenue, Newburgh, IN 47630

(800) 558-0653 (Caring Family Advisor™)

3.75

(8 reviews)

Offers Assisted Living and Independent Living

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Reviews of Primrose Retirement Community of Newburgh in Newburgh, Indiana

3.75

(8 reviews)

  • Facility

    4.8

  • Staff

    3.9

  • Food

    4.0

  • Activities

    4.5

  • Value

    4.0

Kathy

4

October 14, 2022

I am a friend or relative of a current/past resident

Primrose Retirement Community of Newburgh is very nice to work with and very accommodating. My mom lives there and they're all very friendly and helpful. They have a good bit of amenities and activities as well. They have exercise rooms, a theater, a pub, and church services.

Laural

4

July 12, 2021

I visited this facility

Primrose Retirement Community of Duluth was a very nice facility, but it's too expensive. The staff was very pleasant and informative. Their facility was well laid out and attractive, and the apartments were spacious. Their location was a little isolated. We also met the chef and saw that the menu was varied. I think the kind of people who would want to visit Primrose are those who have a large financial reserve, since it's private pay.

Provider Response

Thank you Laural for reviewing our community. We always are looking for feedback on how we are doing!

Brenda

5

July 12, 2021

I visited this facility

Primrose Retirement Community of Newburgh was good. It's a very nice facility. They don't have very much availability right now, but they offer a lot of amenities. They have an enclosed garage, upstairs and downstairs apartments, a theater room, a pub, assisted living care, independent living, and memory care. They have all sorts of activities, and there's a lot of community involvement. The rooms were nice. They're very, very roomy, and I think they offer anything a person could want. It's in a good spot too. It's peaceful but still not too far from places. The staff was very personable and didn't really rush me through things. I expected to be there for about an hour tops, but I think I was there for over two hours. So, she didn't rush me by any means; instead she showed me things, answered my questions, and provided me with the information I needed.

Provider Response

Thank you Brenda for your kind words! We are so happy to hear that your visit to our community was so pleasant.

Phyllis

5

March 23, 2021

I am a friend or relative of a current/past resident

I have several friends who are at Primrose Retirement Community of Newburgh. I like it very much. I like the choices and sizes of the rooms. I like the manager, and I'm impressed with her. I also like the layout of the dining room. I don't feel like I'm in a hospital; it seems more like a nice dining room where you can go to eat. I've been there when they had people come in for entertainment. I like how the rooms are laid out. The food was good, and their food is the best among all the facilities I've visited. I think the value for the money that they get there is good.

Provider Response

Thank you Phyllis for your wonderful review of our community! We are happy to hear such kind words about our community.

Jeff

1

July 4, 2019

I visited this facility

I toured Primrose Retirement Community of Newburgh, which seemed like a very nice community. I actually had a security deposit put down there. But for reasons I don't understand, the nurse rejected my mother at the last minute as a potential person to live there, and I had no idea why they did that. I got a refund for that. It's a new community that's really state-of-the art as far as nice big rooms, exercise facilities, snack and visiting areas, and optional parking for $75 a month. The grounds are outstanding. The lady that was in-charge of putting people in the room was not terribly knowledgeable, but she was extremely polite, hard-working and energetic. I can't give them a good score because they rejected my mother at the end after getting the deposit. I think the problem with them is that it's a two-year-old community and they haven't gotten the staff figured out yet. The structure of the building and the grounds are magnificent.

Provider Response

Jeff, thank you for your kind words about the design of our Newburgh community and for sharing your feedback. A team member will be in touch soon to discuss your concerns with you.

Phyllis

5

May 25, 2018

I visited this facility

I am going to Primrose Retirement Community of Newburgh, IN. I will be in a one-bedroom apartment and it's all light, bright, and cheery and has not been lived in. The place is very quiet. They have cats, which I'm very highly allergic to but they're in another wing, so I probably won't have a problem, but that was a concern. They have an activity sheet and gave us a pie when we left because we didn't have time to eat. The person who helped us was excellent and answered all our questions.

Provider Response

Thank you for taking the time to post this review, Phyllis! We are honored that you have chosen Primrose, and we hope you will let us know of there is anything else we can do for you or your family.

Evansville Resident

1

April 20, 2018

I visited this facility

I visited this facility and it was very nice plenty of amenities. After they visited my relative in a rehab facility and described how nice everything was I went to visit Primrose and was told my the same person who did the assessment (Assistant Director of Nursing) he was appropriate for Primrose and she thought he would be a great match. I was told by the Director of Nursing that they were working on the fees and they would get back with me the next day, they had already contacted the social worker at the rehab facility to say they would be moving forward. I never heard anything back. I finally contacted the Director of Nursing again and left a message that I was waiting to hear back from them. I finally received a return phone call and was told that they could not accept my relative. Needless to say my relative and I were very disappointed. The entire process was handled unprofessionally and with very little empathy towards the client or the family. When I told the director of nursing that the assistant had told me that my relative was appropriate for Primrose her response was that it was her first assessment. Does that mean she wasn't qualified to make the assessment? I want people to understand that sometimes looks can be deceiving when you are looking for a placement for an elderly relative you need to make sure that they will be treated fairly and with understanding.

Provider Response

Thank you for taking the time to post this review. We certainly wish to get in touch with you to rectify this situation. If you would, could you reach out to us with your contact info? We hope to talk to you soon, and again, we apologize for any misunderstanding.

Brice

5

March 6, 2018

I visited this facility

Primrose was brand new and everything was sparkling clean and very nice. They were very nice to me. If there's anything that didn't suit me as much as other facilities, it's the size. Primrose is much bigger. The dining room seemed very nice and they have a lot of extra meeting rooms. I didn’t like the layout of the living area as much, but it it was bigger. They probably have a little more as far as caregiving goes. They offer just about everything, like exercise rooms, transportation, and all the activities that you would expect.

Provider Response

Thank you for the kind words, Brice! We appreciate you taking the time to post your review, and we are glad to know you were pleased with your visit. If there is anything else we can do to help you, please reach out to us.

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Services and Amenities of Primrose Retirement Community of Newburgh in Newburgh, Indiana

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • In Room Kitchens
  • Dining Room Shared Meals

Features

  • Beauty Barber Shop
  • Resident Transportation
  • Party Space

About Primrose Retirement Community of Newburgh in Newburgh, Indiana

Primrose enriches the lives of seniors by delivering, day after day, on its promise to provide safe, secure and healthy environments for seniors to thrive in. From the way our apartment home layouts are designed, to the savory food we prepare, to the entertainment we provide — it's all aimed toward that one very important goal of enriching your life.

Map of Primrose Retirement Community of Newburgh

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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