My mother is at Wickshire Fort Harrison. For the most part, she's very comfortable. We really don't have any issues. There was one minor issue with a staff member, but that's been resolved. Overall, I've been very pleased with the care that she's received and continues to receive. She's basically blind and her hearing is not very good. She isn't able to participate in things like she used to, but she used to really enjoy participation in the activities.
As far as the care goes and communication, I'm quite pleased with it. I certainly don't have any complaints about it. There was one minor issue, but it wasn't a dramatic issue at all. She has a lot of confusion too, so I don't always know exactly if things are what she says. I talked with the people involved in it and there hasn't been any other problems. She's still relatively independent. She gets help with bathing and that sort of thing for precaution sake, but she manages pretty well on her own. They'll read her mail to her and cut up her food.
They've had so much turnover with this COVID thing, but the staff there is very caring. I feel like I know almost everybody who works there. They're very personal and relationship oriented. The facility is very pleasant. When you walk in it's got a nice entry area, and there's a piano there. Before all of this took place they had musicians coming in and doing performances. There is a lady who lives there who plays the piano and people will sing along. There is oftentimes just music playing at the fireplace, and it's very pleasant. The dining room is very pleasant, and the apartments are quite nice and small.
My mother has a one-bedroom apartment and it's perfect for her. She has a nice walk-in shower and a little kitchenette. The kitchens there are just really microwaves; they're not cooking kitchens. She has a nice view outside of her window. She can look out into Fort Bend State Park and not everybody can do that. It depends on where they are in the building, but she's got a great location. The residents can help with the gardening in the appropriate seasons. In years past they have helped with growing some fruits and vegetables and they can use those for cooking in the kitchen. They help with the flowers if they want to. They get a good value for their money there. It's very small and this was one of the things that my mom really liked about it. I think they only have 50 some apartments and there's a studio, one-bedroom and two-bedroom.