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Bridgewater Assisted Living at Waterman Village

500 Waterman Ave, Mount Dora, FL 32757

(855) 798-2040

Verified Partner

4.59

(30 reviews)

Offers Assisted Living
Top rated on Caring.com

2016, 2021

Photos of Bridgewater Assisted Living at Waterman Village

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Costs for Bridgewater Assisted Living at Waterman Village in Mount Dora, Florida

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$3,700

Starting Price

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Reviews of Bridgewater Assisted Living at Waterman Village in Mount Dora, Florida

4.59

(30 reviews)

  • Facility

    4.9

  • Staff

    4.9

  • Food

    4.4

  • Activities

    4.9

  • Value

    4.7

Top rated on Caring.com

2016, 2021

Carol

5

September 3, 2023

I am/was a resident of this facility

I'm living at The Bridgewater at Waterman Village. I can't say enough good about it. I am in a studio apartment. The facilities are maintained constantly. The outside of the buildings is maintained, and the yards, and everything around there is maintained. The inside of the buildings as well is maintained. There are constant maintenance issues going on, but they keep it extremely nice. The amenities and the different activities that we have are good. I'm happy here. My room is wonderful. They just redid the floors here recently and a lot of the rooms. The food is also very good. When I got here two-and-a-half years ago, the food was a lot better. It is still good, but it's not as good as it once was. The supervisor of nursing has open-door policies. You can go and if they're there, you just knock on their door, you can approach them. They're very approachable. Of the certified nurse assistants that work on the floors, there's not one of them that I could say that I have had issues with. There was one woman about a year ago, but I wasn't the only one who had issues with her, and they ended up firing her. That was an isolated incident. A lot of the CNAs that are here now have been here for many, many years and they're very knowledgeable. They're good. I'm on the medication program here where I don't administer my own medications, and they brought it in, in a timely manner. I went to the doctor a day before yesterday, and I was kind of late in the afternoon, they still got the drugs from the pharmacy because I had two new prescriptions, and they had them there when it was time to pass medications that evening. I can't say enough good about this facility. It's expensive, but when you think about what you get for what you pay and what you would have to pay if you weren't here and you were in your own home and what have you, to me, it's a bargain. So, I'm okay with it.

jseymour

5

July 13, 2020

I am a friend or relative of a current/past resident

The rooms are adequate for the residents; however, the bathroom is a little tight for individuals with wheelchairs, plus it lacks storage /counter space for personal hygiene needs. Staff are a delight to work with and address any issues that arise in a timely basis. The dining room and food selection is excellent. I highly recommend this community for your loved one.

Provider Response

Thank you JS for your thoughts and review. Very good feedback. We are always in a continuous operations mode to help our residents live their best lives possible. We will share with the team! Blessings.

rabet

5

July 8, 2020

I am/was a resident of this facility

Four home choices for independent livg, all of which are well designed and comfortable. A well staffed rehab and assisted living facilities complement independent living. The staff are all very professional, accommodating ,friendly and obviously enjoy their jobs. No task is too large or too small for the maintenance crew. The outpatient therapists are exceptional. A well equipped wellness center (gym) is available 24/7 as is an extensive, well managed library. Brain Wellness classes and activities are very popular. The meals are varied, prepared professionally and always good. The grounds are well maintained. Recycling/garbage are picked up three times a week.. Security is very responsive and one can feel safe and secure thanks to the caring and highly professional administration. Waterman Village is truly "Living Your Best Life."

Provider Response

Thanks for your review. Waterman Village is a 'best kept secret' in Florida. We don't do much advertising, and most people hear about Waterman Village through friends or 'word of mouth'. I've worked at many senior living communities, and Waterman Village is by far the tops overall/all things considered. Thanks again.

LuLuBell41

5

July 7, 2020

I am a friend or relative of a current/past resident

Excellent accommodations & amenities...exercise equipment, pool, day trips, cards...it’s all available! And the Lodge Restaurant serves delicious & appealing cuisine. My daughter is a grad of Julia Child’s Paris LaVarenne Cooking School so I can highly recommend the Lodge & The Bistro for fine dining. Staff is A1!

Provider Response

Thank you sooo much for your review. We'll share this with the staff and they will be thrilled and greatly appreciate it. They are a wonderful team of 400 strong! Thanks again.

mastky

5

July 7, 2020

I am a friend or relative of a current/past resident

Clean, cheerful, active, can't find a bad thing to say!

Provider Response

Thanks for your review. We have a lot of long term team members, who truly strive to help our residents live their best lives possible.

gladesratt

5

July 7, 2020

I visited this facility

We will be moving into the newer section of Waterman Village. The staff has been great. Took us on a small tour of the other section and it was great. Lots of activities, exercise room, and pool. Two different places to eat. Exceptional real gated community. We had lunch and decided on the salad bar (this was before the virus), and it had an excellent selection of food.

Wolfgirl

5

July 7, 2020

I visited this facility

Several residences to choose from. Great staff, very caring and competent. Many amenities and activties for residents.

marleegold

5

July 7, 2020

I visited this facility

Waterman Village has the most caring staff in all departments and the greatest residents.

LSK

5

July 7, 2020

I am/was a resident of this facility

We have lived here for 9 years and love it. The facilities, Activities, and management are exceptional. Come and join us.

Provider Response

Thank you for your review! Our CEO and non-profit Board, do everything they can to help our residents live their best lives.

Mr. Haole

5

July 6, 2020

I am/was a resident of this facility

The staff here has pretty much everything covered from A-Z. We are newbies and, of course, due to Covid things are not normal which makes things a bit tough like meeting new peoplebut there is no Covid here while the rest of Florida is exploding. ZERO Covid on this campus; that’s a huge thing because we have strict enforcement of social distancing and masks here. Things are mellow here and everyone is friendly. Very quiet and safe at night because it’s a gated community. Take a tour when you come here and ask your guide anything and everything you want to know. Have a meal and check things out. When I first visited I did not understand the meal plan but you can take it or not— Depends on how much cooking you want to do. There seems to be plenty to do. I wish the fitness center were bigger with some additional equipment but that’s life—can’t have everything!

Provider Response

Thank you for your review. As the Waterman Village Social Media Editor, I've worked in many communities in my 35 year career in the senior living field, in many states, and have visited hundreds. ALL things considered, Waterman Village is tops.

QueenieBee

5

July 6, 2020

I am/was a resident of this facility

Very well built and cared for buildings. Lots of mature trees and good lawn/garden care. Full dining room, plus cafe/snack location. Helpful staff/maintenance employees, and many recreation facilities.

Provider Response

Thank you for your review. As the Waterman Village Editor, I've worked in many senior living communities, in many states, and have visited hundreds. ALL things considered, Waterman Village is tops.

KBrendel

5

July 6, 2020

I am/was a resident of this facility

We live in a cozy 1200 sq ft duplex. The staff is great and are like family. Many have been here for over 20 years, which says a lot for the organization. There are activities for any interest: cards, games, sewing, quilting, reading, crafting, shuffleboard, lawn bowling, golf, theater and trips to local places of interest. Waterman Village amenities include a pool, three dining venues, a chapel, CVS drugstore, a library, fitness center, on-site bank and a walking trail. Bus service to nearby stores is provided and transportation to doctors or the airport is also available.

Audjohn

5

July 6, 2020

I am/was a resident of this facility

I have only been here 2 months but have been treated like royalty. All the employees could not be more helpful. And I can't get over that they all remember my name. Because of the pandemic I haven't been able to join activiities.

G. McNeal

5

July 4, 2020

I am a friend or relative of a current/past resident

My Mom has been living at Bridgewater for 2 years & I wouldn't have her anywhere else! There aren't enough stars to give them. Not only is the facility beautiful, but the employees are too. Experienced, caring staff. I know my Mom is getting the best care. My Mom loves all the caregivers & trusts them completely. I also like the fact that there is a staffed gatehouse & Edgewater Rehab which is an excellent facility too.

Provider Response

Thank you for your review G. McNeal. As the Waterman Village Social Media Editor, I've worked in many communities in my 35 year career in the senior living field, in many states, and have visited hundreds. ALL things considered, Waterman Village is tops.

Phillippa

5

May 7, 2019

I visited this facility

We visited both assisted and independent living at Waterman Village Retirement Community. The facility and apartments were very nice, and the staff was great. They had a cafe and bus service to the grocery store and doctors. They had homes there, too. They're in the process of starting another complex. I always participate in any activities going on, like Alzheimer's walks and different charitable events. I had plenty of meals there. They make the best prime rib in the area. It's very lovely and very quaint. It's not an old facility, and the upkeep and the landscaping are fabulous. I wouldn't mind living there myself.

tompotter647

5

March 30, 2017

I visited this facility

We really like Waterman Village. We like the location ,and we like that they have everything that we needed. They have a pool and exercise classes. Also Mount Dora is a very nice town too. The room is a nice large apartment, and we like it. We looked at a 2-bedroom. They have just about everything you can think of. We're very happy with Waterman Village.

Margaret662726

5

June 23, 2016

I visited this facility

My favorite place is Waterman Village. They have independent, assisted, and extended care. It’s an excellent place and more like a village rather than just buildings. They have different sizes of living facilities. The staff is very caring and good.

Sally773883

3

June 10, 2016

I visited this facility

I visited Waterman Village while they were having a fire drill, so it was very loud and a little bit crazy. I think they need an update. Things were older, and I guess I have a proclivity to choose new , clean, fresh, and beautiful rather than "older." The staff was fine. The one lady I talked to was very good.

Mark120513450

5

February 29, 2016

I visited this facility

Waterman Village Retirement Community is one of our favorites. We know the people there and my daughter is very familiar with it. It was clean and acceptable. Everything seemed to be in order and the staff was decent.

Raymond11

4

August 9, 2015

I visited this facility

We practically work there as we do visitation for our church, so we are very familiar with Waterman. We visited people who are there from our church. Actually, it was a nice place. The people were friendly, the workers were friendly, and the place was well kept-up. They have an exercise gym, and they offer different types of exercises like water aerobics and Tai chi.

Provider Response

Thanks Raymond for the nice review. Yes, Waterman Village does project a loving/caring environment, that stems from its early creation as a not-for-profit / faith-based ministry, and still perpetuates throughout the organization to this day.

Lynn S K

5

June 21, 2015

I am/was a resident of this facility

We have lived here for 4 years and are very pleased, the activities provided are varied and meet our needs. We feel secure and know that help is available if and when we have health problems.

mudmarine

5

May 28, 2015

I visited this facility

Waterman Village is a beautiful place and well-landscaped. Staff is running around all over the place and very friendly. They have a fancy library, games, and restaurants, but the food was not that spectacular. It’s beautiful, but we wouldn’t be comfortable living there. It is not our style of living. They’ve got a bar, beauticians, and manicures. The apartments were beautiful, and a lot of people will probably love it.

Provider Response

Thanks for the review mumarine! Yes . . . . Waterman Village is very blessed to have celebrated our 25th year of service and ministry last year. As a not-for-profit organization, our Board of Directors continually strive to make Waterman Village the best senior living, and senior service provider, that we can be. Having worked for 25+ years in the senior living industry, I've experienced many different communities. I'd say what makes Waterman Village extra special, compared to other senior living communities that I worked at, is the staff. They are VERY friendly and compassionate. Jeff (Public Relations)

Caring106336350

4

May 6, 2015

I visited this facility

Waterman Village looked excellent. It’s a nice, clean facility, and the hospitality was very good. They walked me around and showed their physical fitness facilities and medical facilities, and it’s rated very well here locally.

Caring87011750

5

June 28, 2014

I visited this facility

Waterman Village at Mount Dora had lots of activities for the seniors to do. The main thing was that they had a swimming pool. They said that they were going to match my mother with people who might like to do quilting and knitting with her. So, they were willing to find her a match or work with people who also like to do the things that she likes to do. I liked their dining area, too. It seemed to be very nice. The place was very clean.

Grizzly1

5

June 9, 2014

I visited this facility

Very friendly atmosphere in the entire place. I've visited dozens of retirement homes. Some look so so, but the care is great. Some look like a five star hotel, but the care it poor. It's the people that make a difference.

green mansions

2

March 21, 2013

I am a friend or relative of resident

Bridgewater is very attractive, clean, with nice apartments and public areas. However the care or supervision of patients is inadequate. There is no assistance or control of dietary needs...patients order from same menu as the sister independant facility uses, with no specific healthy choice menu to choose from. A second problem is the somewhat lax security. I entered the building at 7 PM and there was NO ONE at the reception or anywhere in the 1st floor public rooms. Anyone could enter and wander around. It seems there is a more "hotel" atmosphere, with only superficial assistance.

Provider Response

Thank you for your reply. Yes, the Bridgewater assisted living apartment complex at Waterman Village Retirement Community is not a locked/secured unit, like some assisted living residences are that specialize in accommodating people with advanced stages of dementia are. Many residents and family members comment to us how much they like our approach to maintaining a 'home-like' and 'non-institutional' living environment. We do meet/exceed state required staffing level requirements for licensed assisted care facilities. We do now offer on our dining menu, food choices that are clearly identified as 'healthy' choices. And, we offer options for diabetic residents, those on gluten-free diets, and those on low sodium diets. As an assisted living facility, we are not permitted to offer 'special clinical diets'. Based on my 25 years of senior living experience, Waterman Village is unique, in that it has a 24/7 staffed/gated entrance. Thank you for your feedback and for allowing us the opportunity to reply and dialogue.

kitkat101

3

January 31, 2012

I am a friend or relative of resident

My mother is in her nineties, confined to a wheelchair due to having problems with both hips, and suffers great anxiety when moving or transferring from the chair to other places such as the bed, toilet, or dining chair. She is capable of doing these things with assistance, but greatly fears another fall and sometimes becomes shaky. She prefers to have two aides present when being assisted with her shower, a simple comfort measure that often goes unfillfilled. She also knows on the dot when her regular pain medication is due, and is insistent on asking for it evertime whether she is in pain or not as a measure to control the pain from spiking. She tells me that the nearly 300lb regular Med Tech on her floor is often short on patience with her, and rarely has these DOCTOR ORDERED pain meds ready for her until after she asks, treating it as if she were just taking them for fun or lack of something else to do. I believe that Bridgewater isn't all bad, but could use a major staffing cleanout.

tealites

5

January 28, 2012

I visited this facility

This is a lovely assisted living facility located in a semi rural area of Central Florida. It has a gated entrance with attendants to verify guests and vendors entering the property. Prior to arriving at the main entrance of the facility there is ample parking for visitors as well as a shuttle van drop off for the residents. It is a spacious facility with resident rooms located on the ground floor as well as the two floors above. The front desk staff is especially friendly and helpful to visitors and residents needing aid to and from activities or the dining hall. They often times have live entertainment in addition to staff hosted functions. Residents have access to beauty and barber services on site as well as transportation to and from appointments off site. Meals are served in a large dining room with small groups of tables dressed in linens for the residents and their guests to enjoy. The meals are prepared with variety and health conscious choices in mind.

SandyHelmrich

2

January 19, 2011

I am a friend or relative of a current/past resident

I agree that Bridgewater is a great facility visually, but also share the frustration related to level of care. My mother Ruth is active and able bodied, but suffers from dementia and is prone to wander. My family decided to remove her from the facility after she was able to not only exit the building undetected several times, but once she even got outside of the entire community and was found several blocks away when she approached a stranger and told them that she was lost. Another deciding factor was that we had experienced several minor petty thefts, most commonly money taken out of my mother's wallet. At first I though maybe she was losing her money or giving it away, so I began making her photocopies of dollar bills, knowing that she had no real need to spend them. The counterfeit money never came up missing, which only confirmed my suspicions of thievery.

Provider Response

Thank you for your review. Our Bridgewater assisted living apartment residence is not a 'locked-secured' unit, like some assisted living and nursing home facilities are. If a resident develops advanced stages of dementia, we work with family to either: a) hire a one-on-one care giver, or b) work with the resident's family to find a more suitable/alternative living placement, such as a locked/secured nursing home dementia care unit. We take allegations of theft very seriously and investigate them thoroughly. In my 25 years of experience working in senior living communities, often times, residents with memory impairment will accidentally misplace things, and we find them later on. It's extremely common. I spoke with our assisted living administrator, and they said there have been no pattern of theft incidents or allegations, since this situation in 2011. We'd love to have anyone come out for a tour to meet our staff, residents, and family members. Operating by our not-for-profit mission and ministry goals, are very important us.

Clyde Shearer

5

August 12, 2010

I am a friend or relative of a current/past resident

To let you know how satisfied we are with Bridgewater @ least 99% of the time. The help on the wing where my mother resides are friendly and helpful, wing where room 118 is located. Maureen and Yvonne and Mrs. Ritchie and the beauty salon help are outstanding, along with the other office personnel The activities director keeps those who are interested busy and might add she probably has her hands full with those senior citizens. All of us in our family who care for my mother, Ruth Shearer, appreciate the help that might be needed ocassionaly for mom. The 1% complaint is the food not always hot or at least warm and I imagine this could be at any facility such as this. We always talk-up Bridgewater and convey our appreciation.

What you can do with Caring

  • Search the Caring database

    Quickly search the largest online senior living and senior care directory

  • Read reviews and expert guidance

    Read our authentic consumer reviews and content by experts

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    Guided, expert advice to find the best community or agency for you

  • Take a tour to decide yourself

    We’ll help you book tours or get in touch with local agencies

Costs for Bridgewater Assisted Living at Waterman Village in Mount Dora, Florida

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$3,700

Starting Price

Services and Amenities of Bridgewater Assisted Living at Waterman Village in Mount Dora, Florida

Costs

  • Rent Plus Care Fees

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: We do offer companion suites.
  • Studio Apartments

Dining options

  • Dining Room Shared Meals
  • Room Service For Meals

About Bridgewater Assisted Living at Waterman Village in Mount Dora, Florida

The Bridgewater assisted living residence is part of a full-service retirement community campus, offering many unique benefits, in comparison to a stand-alone assisted living residence.

Map of Bridgewater Assisted Living at Waterman Village

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Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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