$3,500
Emerald Park of Hollywood
5770 Stirling Rd, Hollywood, FL 33021
3.4
(37 reviews)
Photos of Emerald Park of Hollywood
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Reviews of Emerald Park of Hollywood in Hollywood, Florida
3.4
(37 reviews)
Facility
3.4
Staff
3.5
Food
3.0
Activities
2.9
Value
3.8
Gia Dreiss
1
|
March 4, 2024
We have pictures and video and found out that my father had a slip and fall, he laid there for about 40 mins before his friends walked in and found him. He is in the hospital and not able to walk as of yet. One of the nurses told me instead of 3 CRNs and a med tech there were only 2 CRNs and ine was no where to be found! They were under staffed and now my father is being hospitalized because of their negligence. They have no access to drinking warer and he was dehydrated. Their shower was clogged and the tub filled with filthy water. The patient's toilet was stopped up with feces. The med tech told me this was common. When i went the next day the person at the door was hiding away on his phone, my father's guest, eben though welcome were never made to check or sign in. Im disgusted Those are just the highlights
Brian
1
|
December 10, 2023
My wife moved into Emerald Park of Hollywood. This place is horrible. Her clothes go to the laundry and don't come back. They washed her wheelchair and left her alone with no left brakes, which was a problem. When she goes to the hospital, her roommate steals her stuff. Since they changed administrators, there have been hardly any activities. Sometimes they don't even get my wife for dinner. The place is beautiful. It looks like a five-star hotel when you walk through the door, but the CNAs are far, and few between. When my wife fell last time, she had to crawl from next to her bed out the door to get somebody to help her. It's five floors. They have a grand piano and a nice dining room, but the seating is like elementary school. There are a couple of CNAs that seem like they care, but in general, no. Everybody complains about the food. It's not a safe environment for people who aren't mentally cognizant to take care of themselves.
Angelo
4
|
February 9, 2023
I chose Emerald Park of Hollywood for my wife because of the facilities they had, how the place looked, and was kept. The staff are always there for her, they help, and if there's something to be done, it gets done. They help her all the time. She hasn't complained about the food, but she says they don't give her enough to eat though; the portions are small. There's not a lot of activities. They have sitting rooms, libraries, there's not a lot, but they have TVs. They don't have a gym, but they have a courtyard, and it's nice. It's very reasonable compared to other places.
Wanda
5
|
April 1, 2022
We chose Emerald Park of Hollywood for my parents because of the hospitality of the staff. They are very friendly and very helpful. The food is excellent. Administration is very helpful and accommodating, too. The amenities are very nice. They have a microwave and a nice-sized bathroom. They allow you to bring your own additional furniture. They play bingo, trivia, and entertainment. They have the dining hall where everyone goes down to eat their meals. There is a large garden outside and a TV room.
Vera
5
|
March 17, 2022
Emerald Park of Hollywood was a nice one, but I felt like my mom would get lost in the system because it was so big. It has a very nice atmosphere. It was beautiful when you walk in. They had everything, but I just needed something small for my mom. If others want something small, or they don't want their parents to be lost in the system, I think a personal care home would be a great place for them to go. But over all, I love it. I met the director and she showed us around. They have a hair salon in there. Once you walk in, there's a big piano. It's like a hotel setting. They have a big cafeteria where everybody, the family members or whatever, want to come and sit with the family, they can come in and eat with them. As far as the memory care, it's on the second floor. They have an elevator where you would need a key, and the patients cannot get off the elevator. They have to stay up there. But the rooms are nice, and they put their pictures on the outside of each room. They have an activity room on the other side where they do coloring and TV. It's a big activity room that's for memory care. Downstairs they also have bingo day. They take them shopping, and they have their own pharmacy. It was nice, and the garden on the outside was beautiful. They have a personal chef to give you a meal, on what you're going to eat every day. That was wonderful, too, but I never got a chance to sample the food. If you want your parents there, that's a great place to go because I have seen some in Hollywood, and that was one of the best I have seen.
Susan
2
|
November 16, 2021
Emerald Park of Hollywood needed renovation. It looked old. The woman said they're going to renovate, but I don't know if I can believe her. It smelled a little bit. The closet door was missing the handles. It was just old. There was trivia going on like the activity director was entertaining the people there, and she wasn't making it fun enough. It's not updated or renovated. It was rundown. The woman who we were dealing with was negotiating the price like she was giving us a very good price, but even the price wasn't worth it. The woman was the only that was nice. I wasn't impressed. Even when I went to use the ladies' room, the staff said to go through the library, and when I went to the library, the carpet was curling up and it smelled like mothballs. And in the bathroom, the toilet didn't flush. The facility needs total renovation. Even the layout of the room wasn't even good like where the bed would be. Usually when someone is laying in the bed and you have to look at the TV straight ahead of you, so the wall where the TV would be, was so far away that you would have to get like a 60-inch TV for the person to see the TV. You could put a dresser on the left, and you could put a TV on the dresser, but then the person in the bed would have to keep turning the head to the left all the time.
RevGLW
4
|
April 16, 2021
I visited this facility to help my friend from church to decide where he wanted to go. I was very impressed with the luxury hotel type setting. It has a high open space atrium, nice restaurant, TV lounge room, and other rooms for activities. I looked at the menu and it seemed pretty good. I also reviewed the room which was nice and clean. My friend moved in and enjoys it, but for the Covid restrictions on going places. Most of the time he likes the food. I certainly would recommend this facility.
Lynda
5
|
March 21, 2021
My friend is staying at the Emerald Park of Hollywood. I like their director of admissions, his room, the activities that they have, and the openness of the ground floor. The room we saw was fine. It's pretty big and it's handicapped-accessible, so it's the best. The dining room is on the ground floor, and it's all open too. There are no walls and doors, and he likes the food there. They have arts and crafts, bingo, and a nail care section. They're also taking them to Walmart, to public places, and they are bringing in special entertainment.
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Services and Amenities of Emerald Park of Hollywood in Hollywood, Florida
Licenses
- State Licenses: 9431
About Emerald Park of Hollywood in Hollywood, Florida
Emerald Park of Hollywood offers spacious private and semi-private apartments for an inclusive monthly rate. Our professional team of care managers ensures excellent care and services. Emerald Park’s staff help residents with activities of daily living such as bathing, grooming, dressing, taking medications and making sure they eat well.
Throughout the day, care managers offer residents three chef-prepared meals daily, social activities and outings, chauffeured transportation and a personalized care and activities plan that suit residents’ abilities and needs.
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