CARING STARS WINNER
14001 Metro Parkway, Fort Myers, FL 33912
4.5
(28 reviews)
"We put our mother in a shared room at American House Fort Myers, which was more affordable for our family. I really liked it. They do a fantastic job. She seems very clean and happy. They offer her good food, they give her showers, and they have a beauty salon there where she gets her hair done every week. I'm really happy there. I like the staff. They're very good and very caring. For the first time in a while I feel like she's at home. She interacts well with the staff and they treat her well. There's enough people around that she can interact with. She's in memory care, so she doesn't necessarily have other residents to talk to. It's easy to get to and it's close to my house. I can come in whenever. It's a locked unit, but I have access to get in to see my mom at bedtime, or early in the morning, or if anything's wrong, they always call me. They communicate when there's a problem. They pay attention to what's going on. It's not a big unit and it's not full, so they can watch people really closely. We get to bring our pet in every week. They do exercise classes. She'd broken her hip and we arranged for her to get her occupational and physical therapy, which they're doing there. They're meeting all her needs. They do memory activities and because it's a smaller group, everybody's engaged. They do a lot of social things to get them to interact with each other."
$5,400
