Atria Greenridge Place

My dad stayed at Atria Greenridge Place for a few weeks. The place was beautiful and the people were nice. It was worth everything. My dad's room was great, big, nice, and better than some of the other places. The only negative was the walls were thin, so you could hear a lot from inside the room. They had a lot of activities, games, and big TVs so people could sit and watch together.

We liked Atria Greenridge very much. That would certainly be the one I would move my parents to. They had all kinds of activities. The dining area was very nice. There's nothing I didn't like.

Atria Greenridge Place was very nice, up-to-date, and sunny. It is a lovely place, but it's a little too far away from my house. Nevertheless, They provide three meals, housekeeping, transportation to doctors' appointments and shopping, cable television, air-conditioning, and many social activities. We looked at a single bedroom, but there was a studio and a 2-bedroom available as well. The young man that gave us the tour was very accommodating and nice.

Atria Greenridge Place was the one I was most impressed with for my mother's need at that time. I would recommend that place. I was impressed with the whole layout of the place. Everybody seemed happy. The staff was very friendly. The cafeteria space was very open, wide, airy, and clean. The studio rooms that I was shown for my mom were very nice and very well laid out. My overall impression was very that if we reached the point that we had to move her into assisted living, that would be the place that suited her. In the room that I saw, the bathroom was very wide. It could easily accommodate a wheelchair, and you could easily actually roll into the shower. It had place where you could sit. The bathroom could accommodate elderly very well. They were willing to take my mother there for a week, and the gentleman there -- Scott, the administrator or manager -- was willing to help look into other benefits and checked periodically.

I’m sorry to say that the quality of life at the Atria has deteriorated over the past few years. The revolving door of upper management is not a good sign. Communication with families of residents has not been good. The former Engage Life Director, Jeremy, was fantastic. He always had programs going on, stayed in touch with families, and made events fun (the Hawaiian luau and holiday parties that he ran were fabulous!). Right now, I have never met nor have I seen the new Manager of the Atria (Scott?), the Engage Life Director, or the Business Manager. These are all people that I chatted with and used to see every time I visited my parent. The nursing staff, the CNA’s, the wait staff in the Dining Room are all very respectful of the residents and seem to work very hard. However, there seems to be a big disconnect between how they treat residents and how management handles themselves. It makes me really sad since we had such a good experience with Cheryl (former Business Manager), Sandra (she was the person who actually came to my parent’s rehab facility to recruit), Jeremy, and Jeff (who handled the snow storms of 2 years ago better than we ever could have hoped). There seem to be a lot of empty apartments right now and it’s not surprising since I honestly can say that I could not in good conscience refer anyone’s parent to the Atria based on the way things are now. We did refer someone two years ago when we were very happy with the service, but that is not the case anymore. In addition, the quality of the food has gone downhill. I fully understand that working with the elderly population has its challenges. However, people like Holly M. seem to genuinely love what they do and care deeply about the quality of life of the residents. In my opinion, everyone in a management position at the Atria should have the same attitude about providing a warm, welcoming, intellectually stimulating environment for people who are paying a lot of money to live there. If rents and cost for personal care services go up by much in January because management fails to keep the apartments rented, it will be a big problem for a lot of families. I hope someone who genuinely cares about the Atria reads this and tries to make positive changes.

The staff at Atria was very professional and did a good job greeting us and showing the facility. The rooms were very clean and they have different size rooms. It's very efficient manner for someone needing an assistant type of apartment. The food looked and smelled good and it seemed like the residents were enjoying their meals. They had a very robust recreation for the residents.

I had a loved one here and I will say it was very unorganized. The nursing staff has a high turn over rate and made mistakes with my loved ones meds. Made med changes without notifying me and coordinating the van for appointments was beyond a nightmare. Corporate has a high change over rate as well I believe because when I would complain it was playing phone tag with a different one. Unsatisfied