Holiday Lodge at Cold Spring

Linda

My mom was staying at Atria Retirement Lodge at Cold Spring. One advantage of this place was if she wanted to try a residence in a different area, she could do that. In other words, they don't have any exchange programs where if you wanted to stay for 2-3 weeks in another facility with the same ownership, you can't do that now since it's run now by the Atria. It was independent, so she doesn't have anybody watching her at night. There's nobody there 24 hours, while in other places I visited, somebody's there 24/7. They just changed ownership and changed hands in April or May of 2021. The staff was good. It has a library and a separate dining room if you want to entertain your family or friends. She had a 1-bedroom, it's nice, it just needs to be updated but they just don't have the funds. It's spacious, it's a pretty good size for a 1-bedroom. They have an outdoor area. The food has gone downhill in terms of the quality and the amount of food. They had one room with a big TV in it and they have a library. The place needs to be updated.

Joyce

I checked out Lodge at Cold Spring, and I was very interested in the place. It was extremely clean. They have a patio out in the front that we could use. If you go for a one-bedroom apartment, it's on the second floor, and you would have a balcony. I was more interested in their studio, which was on the first floor. It had no patio or balcony, but I have a pet which I would be allowed to keep, and it would be easier for me if we were on the first floor. The lady who showed us around was extremely nice, very accommodating, and very informative. We were absolutely happy with her. I liked the fact that if you do not care to eat in the dining room, you can take your meal back to your own room. They also have a little snack room so that if you don't want to eat at their times, you can go in there for a cup of coffee or something. So, they have everything. It was very, very nice.

Susan

The grounds and the building of Lodge at Cold Spring are very attractive with a very, very elegant appointment of the furniture and artwork. It's a lovely and very pretty place with a lot of options as far as the types of units that are available. I liked the options for activities and the interactions I had with the residents. They have a small gym, which is also very nice. It's an independent living and they provide a lot of services that I didn't realize like transportation and many other things. It was very surprising. I didn't quite know what to expect and this is the first one I've looked at but I was very, very pleased with it and I'm very interested in it. The staff was very nice, very knowledgeable, very patient, and answered all my questions. We even went into one of their models and the chef made us a dish of snacks. We had cookies, yogurt and fruit, and coffee and things like that. That was a very nice touch also and I liked it a lot. The dining area was very nice and very large. They were just starting lunch when I left. I met the chef. He came out and introduced himself. I also saw the menu, and what the menu was for the day and it was pretty good.

C.

I toured Lodge at Cold Spring and the person who took me around was wonderful. She answered all my questions and explained everything. They got a nice dining area and it was large enough to accommodate the residents. The apartments were just too small for me. I have a three cushion couch, but they have put in a couch in there too, so I have no room for anything else. I like to sew and I have a special table for that, but there's no space for that, as well as a stove to cook my own meals. It's a beautiful place though, and all of that. I saw a lady who was sitting and putting puzzles together in a TV room, then there's a beauty shop, and a library. Residents can basically come and go as they wish. They also have a private dining room for special occasions. There was one resident who just had a birthday, and the family wanted to give them a little birthday party, and were in that room. The place was nice and clean.

Reviewer090321A

We toured Lodge at Cold Spring. The apartment-style does not work for my father. It's too small. They were very nice. The facility was very, very small, like their square footage with their apartment was within like 800 and 900 square feet and that was the very first one he saw yesterday, so that kind of just shocked him at how small they were. It's a small facility, but I like the amenities. We did like the way they described the checking to make sure all of the occupants were OK every day, the linen changing, all of that sounds wonderful. It's just not going to be big enough for my parents. I'm a little concerned that everybody wasn't masked. I was just surprised that there were a couple of places where it says please wear your mask, but then the tenants didn't have masks on and that might be perfectly normal and that might be what it is right now as a process, but that just made me a little concerned. I'm walking around amongst people and they're not masked from a tour perspective. I'm sure this doesn't sound fair because if you live there and you're not needing to wear a mask, it's not your fault. My father said the facility was very, very generic. He said, "It looks like somewhere you would visit, not live." I don't know if there's much you can do to make it maybe a little homier, but he didn't see any open spaces that looked inviting, like to just go and sit, a study-like, an area with a book or something like that. It did not have that warm, sort of cozy like your house feel. I'm not sure you're going to find that anywhere, but he felt that way about the Lodge. We looked at the menu and they were very, very nice. They baked some little stones. We had just eaten breakfast, so he didn't have any. They offered water and we did go to the cafeteria area. The staff was very nice. Everybody that we walked by that work there, we were introduced to. We spent a couple of minutes talking with the maintenance folks, as well as a woman, who I think is responsible for checking every day to make sure everybody is OK once they check-in for meals. If she doesn't have you recorded, she will call or go and find the individual. We spoke to her and her passion and commitment were evident. It was very nice.

Michael

The Lodge at Cold Spring was nice, but the price was a little bit too much. That was the main problem. The staff was good. It was very clean. They do a good job keeping it clean.

Pam

Both my parents moved into Lodge at Cold Spring. It is great. It feels like family there. It's wonderful. My overall experience was awesome. Their staff is very helpful, warm, receiving of us, very informative, and they've been over the top helping us out with everything. They first spoke to my mom and dad and their accommodations are wonderful. They've got a two-bedroom apartment and they're loving it. The same for the amenities, everything's been great so far. It is just very warm and welcoming. It is a local location. It is in an area where there's close by shopping and different grocery stores, and so forth, and major highways to be able to go anywhere. We toured the whole facility and the whole building. We personally haven't tried the food, but it seems to be OK. They have a nice choice. You don't get the same thing every day, so it's nice. We walked in and they were having a Saturday evening or afternoon get together. We were there the day we went visiting and they were having fun being involved in that and then again this past Saturday, it was kinda like a little Halloween party. With COVID, it's kinda hard. People gotta be kind of still social distancing and wearing masks, but it still looked fun. For what they have to offer and everything, it's wonderful.

Rebecca

Lodge at Cold Spring seemed OK, but it was a little more expensive than where my father-in-law is. Unfortunately, after we had already booked him into the place where he is currently, the guy came back to me and was willing to cut the prices down a little bit for us, but we had already signed a lease and everything at the other place. They seemed a little bit more expensive after having extra services put in. The staff members all seemed nice. They had activities going on there, but everything was very limited. Because of COVID their bus service wasn't completely in place yet for getting him to appointments, so they would make accommodations using Uber, which I wasn't thrilled about, but at least they still offered the service. The facility was nice. We didn't meet many people other than the woman at the front desk and then we just met the sales guy, and he was very nice. If he had given us a true price to begin with, it might have been different, and maybe my father-in-law would've been in there instead.

JB

I've been in Lodge at Cold Spring for almost two years. I don't have a stove in my room. We have a breakfast, lunch, and dinner restaurant, which is included in my rent. Activities vary every day. We have bingo, movies, an exercise room, and shopping every other day. They provide transportation to and from places and doctors. Most of the staff are easy to get along with. They clean the place every day and the rooms once a week. They change your bedding and clean the floor.

Jan

Lodge at Cold Spring was very nice, and the food was good. The rooms were very nice. They had a lot of interesting things to do there.

Caring95568050

I know my mom was very impressed with The Lodge at Cold Spring. They were very nice, and it was kind of a rush job to try and find some place for her to go. They accommodated her, and it was really a nice experience. My mom dealt more with one of the managers, and he was very nice and explained everything. He let my mom and grandma stay in there while her little apartment was being readied. It was very nice. They let them stay there and eat the meals. The dining setup is a big room which looks like a restaurant where you go in and they wait on you. They have little menus on the table, and they'll come and ask what you want. There are some two-bedrooms, one-bedrooms, and what they call a studio, which is one large room. They have refrigerators, sinks, and some cabinets but no stove. It is very nice. They have housekeeping so she doesn't have to worry about vacuuming and all. They have movie nights and bingo. They have poetry classes and fun day evening where one of the managers plays the piano.

Barbarra1

We really liked The Lodge. The people there were so nice. I love the overall upgrading of the facility. It was extremely nice, but it was much more than my in-laws would have been used to.