Stonebrook Village at Windsor Locks

Sherry

We're in Stonebrook Village at Windsor Locks. This is our second year here. It's very easy to get to. It's right off the highway and that makes it easy for our son. I think we finally figured out the reason we're paying so much money is because we're helping to offset the nursing costs for people who need that. And since we don't need it, it doesn't seem fair. When we wanted to move, they only had certain units available, so we moved into one of the more expensive ones because I knew it would probably work out fine. I pretty much knew when we moved in that we would have to move out because their pricing structure is on the high side. The staff goes out of their way to make everything work as best as they can no matter what's going on. They have some challenges. The facilities are generally good, but there are times when things are not cleaned up appropriately. With regards to services, even though we have not needed those services, I question how they do that. It doesn't seem like I would be comfortable accessing those services because they don't look like they're done consistently. The atmosphere is generally nice, and people are getting involved in activities, so it's a friendly atmosphere. They have quite a variety of rooms here, too. I will credit that you can get something as small as a studio and up to a two-bedroom deluxe.

Jackie Smith

Rooms are spacious and clean. Staff is friendly and helpful. Food is fabulous! I highly recommend Stonebrook at Windsor Locks for your loved one!

Gayle

Stonebrook Village at Windsor Locks was beautiful. It looked brand new. They had everything we could ask for. We would have gone there if they were closer. It was our first pick. The person who gave us the tour was awesome, very friendly, and very knowledgeable. We did not see the rooms though. We saw the whole activity room, where they eat, and the different places that they have, like where they get their hair done and where they get their nails done. Everything is like one big open room where they have a living room and a dining room, and the activities are all kind of in the same huge room with the residents' rooms off on the side. They had an activities director, and they had arts and crafts, bingo, trivia, music, and trips.

Provider Response

Reviewer RC#1026a

What I liked the most about Stonebrook Village at Windsor Locks was the friendliness of the staff and the cleanliness of the environment. It appeared that they had a lot of activities, particularly for somebody with cognitive issues. I didn't find anything disagreeable about the place. It was very nice. I also liked the fact that they have 24-hour nursing care as well as their resident-to-care associate ratio. They were very empathetic, understanding, and kind. The memory care was a locked-down unit, so it's safe, but they had a courtyard where they could go out and get fresh air and plenty of room for walking.

Provider Response

Kim

I went to Stonebrook Village at Windsor Locks. The location was a good location, as it was right off the highway to my house. It was clean. It seemed to have quite a few amenities. The pricing was reasonable. The staff were great. They were excellent. They were very personable. They seemed to know the residents by name. They were very good. They have an exercise area. They have an activities room. They have a movie room. There was a library there. They ask the residents what they would like, and them try and create different activities based on the wants and needs of the community. I thought that was really nice.

Provider Response

Martha

I thought Stonebrook Village at Windsor Locks was welcoming, clean, and active. The rooms were adequate. It seemed that things were kept up very well. The person who gave me the tour was very good, very informative, and answered my questions. He was very patient with my questions. I have not had a chance to try their food, but the dining area looked adequate and clean when I saw it, which was not at mealtime. I would feel comfortable putting my mother-in-law there and having her stay there. I observed bingo, which was well attended. The utdoor space was OK, it's not the greatest for memory care people. It's very small.