The Residence at Ferry Park

We went to The Residence at Ferry Park. We were greeted very graciously, very courteously. They took us into one of the apartments, we sat there, and they offered us coffee and pastries and talked a little bit. We did the tour. It seemed to me to be pretty upscale. We talked to some of the people that worked there, and I think of the four places we visited this was the most upscale one. The significant downside for me was that the apartments did not have a stove and a microwave; they had a very small refrigerator and a small sink. There was no ability for the resident to pop up a coffee in the microwave or warm up some soup on the stove, so all the food that you want, and I guess you have to call down to the cafeteria or restaurant for something. From a dollar point of view it was more expensive for the place, and actually more expensive for a one-bedroom in other places. The cost of this for a large studio was comparable a little bit more in some of the other places for a one-bedroom.

My wife is in Brookdale Rocky Hill. We're pretty satisfied with everything right now. Her apartment is very good, has plenty of room, and is in excellent condition. The staff members are all very good as far as I can tell so far. The dining area is very nice, and there's enough room. There are exercises and a lot of activities every day. They have good recommendations, and the staff members we talked to were very cooperative, very pleasant, and knowledgeable.

Brookdale worked with us financially, and we’re very happy with them. The staff is very caring, and they know what’s going on. The room is very nice, it has what she needs, and it’s clean. The food is very good, and there are three meals a day. They have a full schedule of activities like music, exercise, and taking them out sometimes to the restaurant, and they keep them active.

The staff was extremely helpful and friendly, gave us a full tour of the place, and introduced us to everyone that works there. They seemed to really enjoy their job and interacted well with the residents. The place was immaculately clean, very nice, and well appointed. The rooms were very nice, not huge, but that's OK because they don't need to be, although some of them were larger than others. The dining room was absolutely beautiful. The one thing that I really like is that every morning, the residents will sit into a common area, look at the newspapers, and watch the news together, and they discuss what's going on in the world as a group. It's something that draws everybody together. They also have Wii and pool tables. I was impressed with Emeritus at Rocky Hill.

Emeritus had an opened central gathering area where they could get together and watch TV. It had a bar, a pool table and a nice lounge area to watch the fire. So, that was very nice. However, it seemed not well kept. There were some debris on the floor like napkins and cups. When I used the public bathroom, it was not really clean. We called the head and the lady said the one-bedroom apartment is available for my parents with perfect location. Then she said: "Don't come on Saturday because we have an event going on. But feel free to come by on Sunday". So we went by on Sunday and then the lady said: "Oh, I'm sorry I rented it yesterday". I said: "Well, you told me don't come on Saturday because you have an event going. It has a perfect view for my parents who want to come here. Then we come on Sunday, you told me you rented it on Saturday to somebody else. I thought you're going to hold it for us." So, I blasted out after that. Then her supervisor called me later to ask how things went and I told him the same thing and I said: "I don't like being lied to, you know. You told me you're going to do something, you better do it". So, Emeritus, I liked it the first visit and then they tried to put us into this tiny little room and was not suitable. The wouldn't budge in the rent. After double-crossing us, they wouldn't budge in the rent that they were offering. So, I was not very happy with the management over there. It was a nice place, but the management seemed to be dropping the ball.

I visited Emeritus at Rocky Hill with my brother. Everything is excellent. I was in awe with the beauty of the place. The rooms are very nice, roomy enough but not too big. My mother has an apartment for a single person. She's got kitchen and everything. We were able to go in ahead of time and set up the room with her furniture and her belongings. The food is excellent. When you look at the menu, it's set up so you'll feel like you're eating in a nice restaurant.

My mother-in-law is just settling in. As far as I know everything is going smoothly with Emeritus. The place is very nice and she likes it there. She didn't expect that it was going to be like that. The only problem I heard that she has there is about the food. They told her she couldn't eat certain foods. If they're telling her that, I would think that she would have a special diet. But there's nothing she can choose from. She can't eat any vegetables or anything, they don't give her anything to substitute for it. She actually lost weight. In their website it shows a menu that they can choose from. There is no menu, nothing like that. Whatever is served for the day, that's all they got to eat. And they're giving these people that shouldn't be eaten like friend shrimp, fried clams. How could this people eat fried clams? How could they digest that stuff. My mother-in-law can't eat fried foods and a lot of elderly can't either. We were a little surprised that they were serving that.

Emeritus of Rocky Hill has a friendly and helpful vibe from the moment you walk in the door. The staff is knowledgeable, kind and most importantly helpful. There are always activities for the seniors to participate in and they are given opportunities all throughout the day to socialize with others if they care to. They offer a full range of assisted living amenities and even transportation. Every encounter I have had here has been nothing but positive and I am not the only one says its great. All the seniors living there seem happy and satisfied. It is a great spot for those in need of some help but still may enjoy the social aspect of living with others, without dealing with everyday household chores. Staff works around the clock to make sure residents are comfortable and happy and the attention to each individual makes it a wonderful alternative housing for elderly.