The Retreat at Sunny Vista

DW

The Retreat at Sunny Vista was very nice. From what I saw it was very good, that's why it's second on our list. It was very good, open, spacious, and bright. The rooms were very nice. The location was good. The reason why I like it was because it was set away from the hustle and bustle. I like the security and I like the layout. It's very accommodating. Across the street is the memory care. It goes right from one to the other, which I like.

marx

I couldn’t think of a more perfect spot for my mom. She’s still vibrant but needed more attention than we could provide. The location is beautiful, she has a wonderful apartment and staff is like extended family.. They always got something going on that’s fun and involving so residents are engaged and I couldn’t ask for a better place

bezal

My wife lives at Sunny Vista. She is very particular about food and even when she was home my cooking was not up to the standard of her mother's cooking, so let me address that as I have given it an average rating. She complains there is too much fried food. However, the staff will offer other choices if the menu is not what she wants. I have not made any complaints because some meals are very good and she has said so (though still not up to the standard of her mother's cooking!). Among the many positives: Sunny Vista is an excellent and well-cared for facility; the management and staff are extremely responsive to needs; SV has very good staff; even the CEO makes frequent visits and knows the residents by name; issues are addressed tout d'suite. Examples: One cold night her heater stopped working about midnight, Staff could not get it to work but she had a down quilt. When I arrived in the morning the room was cool but not uncomfortably so. Her quilt needed washing that day so I went to Costco to get her another quilt till the heater was fixed. By the time I got back the heat was on and already up to 74 degrees. Incidentally, each room can control their own heat or cooling. Most music or any loud noises bothers my wife. When a visiting piano player caused her much consternation, staff moved her twice to areas of the building more quiet, finally taking her upstairs as far away from the piano as possible. Her room stays very quite when the door is closed. Medication changes have to go through a cumbersome process due to state laws. However, the head nurse and nurses on duty have been very responsive and willing to personally call my wife's doctor to clarify medication changes. Daily life has been pleasing to my wife. She has made a few friends there. Meal times are a real community experience and a time when we get to meet relatives of other residents. Activities have been engaging for her and at times the highlight of her day. One of the two activities directors leads residents playing memory games on a seventy-five inch touchscreen computer they have. I haven't seen this at other facilities. Other facilities have a tiered care system that costs more as a resident requires more care. Sunny Vista has one single Room and Board charge that includes whatever level of care is needed. My wife is still pretty independent but another facility rated her two points away from needing a higher level of care which would have added another level of monthly cost. They were already slightly higher than Sunny Vista's monthly charge. I hope this helps others to make an informed choice when needing the services of assisted living care.

Danian19

The Retreat at Sunny Vista is a warm friendly environment in Colorado Springs for family members who need a little extra help. The staff is courteous and professional. The rooms and entire facility are gorgeous and well kept. They have ongoing activities for residents there like games, movies and field trips. I feel confident my Mom is safe and well taken care of by Barb and her team. Thanks!

EileenR

The entire building is beautiful and light, and the higher ceilings and large windows make the rooms feel spacious and comfortable. There are no step ups or step downs throughout the room including the entire bathroom, aiding in easy access for showering, dressing, etc. Everyone I have met on the staff are friendly, open, caring, and responsive. Their interactions with my mom have been patient, kind, and positive. They are wonderful! There are many daily activities, outings, games (physical and mental), entertainment, even a physical therapy room. The entire atmosphere is friendly, warm, and geared towards the needs and comfort of the residents.