Brookdale Broadmoor

I toured Brookdale Broadmoor for my mom. It was a little dated and was kind of an older facility. The rooms were quite small, too, plus it was a little too far away from where I live. The staff member was fine. She was very nice, very friendly, and very professional, and the dining area looked fine to me.

I checked out the assisted living area of Brookdale Broadmoor. I met with the admissions person, his name was James, and I liked him a lot. He was very informative and very welcoming. The place seemed dark, kind of old, and dingy. Some of the residents sitting around there seemed not interactive. That was the impression that I got. I don't know too much about the staff, but just from what I have seen them, how they interact with the residents there, they seemed kind of not very warm. I think they have activities. I can't tell you what they were, but I think they try to engage their residents.

We went to Brookdale Broadmoor. The administrator was in a meeting, which I knew coming in, so he had somebody else give us a tour, and that's fine. The dining area was kind of small, and the recreational area was small. Things were not quite as clean and bright as the other facility. As we were touring, we saw a resident and we smiled at him. There were four halls in a square. We've turned a corner, and again, we saw him, and we turned the third corner, and there he was walking with his walker again. My husband said, 'Oh, are you doing laps?' He said, 'No, I'm lost.' The woman said, 'Oh, let me get somebody to help you.' She didn't say, 'What's your room?' She said, 'Wait here,' so she went and got somebody else to help him. I don't understand why she couldn't walk him down the hallway because it was a room just down the hallway from where we were. It might not be fair because this lady was not used to this side, and she was used to the other side, but I was not impressed by her saying, 'Let me get somebody else to help you because I was raised in a profession where somebody needs help, you stop what you're doing and you help them. You don't say, 'Hang on, let me find somebody to help you.' You try to help them first, and if you can't help them, then you get somebody to help you. It just hit me wrong. The dining room was small. The recreational room was small. The room the staff showed us was dark. It had a window, but it was just kind of a dark room. The prices weren't any better or worse than anything else we'd seen. We were just not impressed. It wasn't as big on the inside as it looked on the outside. I would want them to revisit the space they have. It might be an older area and the space that they had to, begin with, was not appropriate to what they need now. I would have them improve the dining area and improve the recreational area. They need to revisit their space allotment. It's very chopped up in there. Those were the two things that we did not like is how small the common areas were.

Brookdale Broadmoor seemed small to medium size, and it's quiet. I like the location and it just seemed comfortable. The staff was very nice, very competent, and very knowledgeable. It was very clean, manicured, and well-groomed. It seemed like a nice place. There was a hospital or a clinic nearby.

We settled on Brookdale Broadmoor because they had a more structured living facility, which is what we wanted. They had both assisted living and memory care facilities. The staff was wonderful. They showed us both an individual apartment and a shared apartment, and both were more than capable of providing the accommodations needed for my mother. They had games and top-of-the-line exercises according to the occupant's capabilities. They had a beautician and she had a shop there. They had a little store, a sitting room with bookcases and tables, a dining room, and activities outside the facility.

My husband is in Brookdale Broadmoor. He has a nice and spacious studio apartment. The staff is nice and helpful. They get to you as fast as they can when they're not serving other people. They have so many residents there. The food is delicious. They have singers come in and they play Bingo. They make a list of activities they put on a bulletin board. The room is nicely painted and it's got carpeting, shower and a regular bathroom. It's worth the money.