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Liberty Heights

12105 Ambassador Dr, Colorado Springs, CO 80921

(800) 558-0653

Verified Partner

4.25

(28 reviews)

Offers Independent Living, Memory Care, Assisted Living, Continuing Care Communities, and Nursing Homes
Top rated on Caring.com

2015, 2017

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Reviews of Liberty Heights in Colorado Springs, Colorado

4.25

(28 reviews)

  • Facility

    4.4

  • Staff

    4.3

  • Food

    3.7

  • Activities

    3.5

  • Value

    3.2

Top rated on Caring.com

2015, 2017

Kelly

4

July 24, 2023

I visited this facility

Liberty Heights was much better than the other one I visited. I liked everything that I saw. The only thing I kind of didn't like was the actual room that my mom would be living in. Not that it wasn't clean and everything. It looked very clean. It was just smaller than what she has currently and just more hospital-looking. I think it would be a great fit for someone that needs to be in a hospital bed all the time or sleep in a hospital bed. I don't think that's my mom just yet. I'm considering it, but I'm still looking at other places. The staff was very informative. They seemed interested in helping me and my mom figure out where she would fit best. It's a lot more relaxed and calming atmosphere. I wasn't exactly thrilled with the way the room was set up, but everything else was great. From what I saw, the facility was pretty nice.

Provider Response

Our team is focused on providing a one-of-a-kind retirement experience for our residents and their families and would love to learn more about your recent visit to our community. Don’t hesitate to reach out and let us know!

Patricia

5

July 21, 2023

I visited this facility

We've visited Liberty Heights. It was a very good tour. My sister just didn't feel like that was where she would be the most comfortable. We talked with the director who gave us the tour. We did interact with one other staff member and she was very nice. The apartments were very nice. We just saw a one-bedroom apartment. They have an exercise room. We didn't actually see any of the activities going on at the time. They have a swimming pool there. It's for mature seniors. It was a very stately place, there's a lot of wood, and it's an older place, but it was beautiful. My sister just didn't think she would fit there as well. She just looked for a more casual place.

Provider Response

Thank you for touring and considering our community. Along with attentive care, giving our residents an active and vibrant lifestyle is at the heart of what we do. Please let us know if you have any questions or if we can assist you and your family in any way. Thanks again!

Phyllis

5

September 27, 2022

I am/was a resident of this facility

We have lived at Liberty Heights for 8 years. It's a good place. It has three levels of care, which is a plus. The people are nice. There are a lot of military retirees. I would say it's comparable to many other fairly upscale places. They have one, two, and three-bedroom apartments. We have art classes, card games, and exercise classes. They have a happy hour on Friday nights with live entertainment and dancing. They have outdoor excursions and bus trips to various places. We get two meals a day. You get breakfast, and you can choose your main meal to be lunch or dinner. It's an older building. They're in the process of doing a lot of remodeling. The layout is good because you have an attached garage. They have an indoor hallway to the dining room, so you don't have to go outside to get your meals. We checked out a lot of places, and we always come back to Liberty Heights. It's on the higher end, so it's not cheap. We have two bedrooms, so we're at the top of the line. The value is good. You get what you pay for.

Provider Response

We’re so grateful you feel happy and at home. From great dining to fun events and activities, we hope you’re taking advantage of all our community has to offer. Thank you for your kind review.

Julie

5

October 26, 2021

I visited this facility

Liberty Heights is a gated community, so you have to go through a gate and have your temperature taken at this point in time. Now with COVID, they really have to be careful about that. The staff members were all nice. We went into the main room, and it was very pleasant and very inviting, then when we went up to the memory care unit. It's a big place, and that would give us more opportunity to spend time with my mom in the future outside, like walking her out, or doing what she's capable of.

Provider Response

Thank you so much for taking the time to leave us a review. Our residents are our top priority, and we are so pleased you've had a great experience. Thanks again!

Jeff

5

April 13, 2021

I am a friend or relative of a current/past resident

My aunt just moved into Liberty Heights. They have all the different levels of care, which is good. Everyone that we have dealt with there has been very efficient, professional, thorough, and everything has been good. She got a television in her room, windows, and she is comfortable with the bed that she has. The room is kind of what you would expect in a skilled nursing facility. It has all the things you need. It has oxygen in it and it's perfectly adequate. They initially would not accept visitations by appointment, however, they thought she might need visits more frequently, so they allowed us to have compassionate care visits whenever we wanted. They are great, we really like them.

davidca

1

November 4, 2020

I am a friend or relative of a current/past resident

They are like a used car salesperson. Whatever it takes to get you in the door and your loved one a resident. It has been a hassle from day one with empty promises and unreturned phone calls. The staff has been kind, management has been unwilling to budge -that is when I have heard from them. Promises a plenty upon signing the paperwork but my loved one still does not have what was guaranteed to her. They have not handled the COVID crisis well At All and frankly I am disappointed that my family has chosen Liberty Heights. I have been looking at other locations and plan to move my loved one as soon as this health crisis allows for such a move. With many options in the Springs, I would encourage others to do the same. There are 3 new facilities opening by the end of the year that look promising as well as others up North with more reasonable prices than Liberty Heights.

CVacura

1

February 16, 2020

I am a friend or relative of a current/past resident

My father spent 15 difficult days at Liberty Heights. On his last two days there they failed to give him his calming medication. He got so agitated the he ran down the hallway headfirst into a wall. He spent the next 10 days at the hospital. In addition to his head injuries he lost: 1. the ability to urinate without a catheter. 2. The ability to feed himself. 3. The ability to walk in his own. The director at Liberty Heights admitted multiple points of failure in training, tracking, and personally failing to check in on my father's aclimation. Ultimately, they only reimbursed my mother for 1/2 of the second month. She paid for two months. He was there 15 days and spent 10 days in the hospital. The good news is that we found an excellent facility that has helped home recover almost to the point he was prior to his damaging stay at Liberty Heights.

Provider Response

At Liberty Heights, the safety and well-being of our residents is always our priority. While respecting the privacy of our residents, I would welcome the chance to speak with you further. Please reach out to the community and ask for me directly. Sincerely, Roger Call, Executive Director of Liberty Heights

Beverlyn Pepper

5

February 11, 2020

I am/was a resident of this facility

Hats off to the Skilled Nursing staff at Liberty Heights! On Friday, February 7th, Colorado Springs received a huge snow storm. TV and radio stations were warning people to stay off the roads because of dangerous conditions. My husband is a patient in the skilled nursing unit. I was most concerned about the care he would receive if the staff was unable to arrive. I knew the night shift had just worked twelve hours and would be exhausted. They also needed to get home to their families. I decided the best plan for me would be to dress quickly and go up to see if I could be of help. Not daring to drive in the snow, I located Desmond, the number one driver for Liberty Heights. He quickly agreed to take me up to Skilled Nursing and made sure I got in safely. Much to my surprise, the night shift had gone home and the day shift had arrived at 6am. Vitals were being taken, pills administered, showers started, breakfast orders were being taken. It was a regular day at skilled nursing! I was truly surprised to see them. I asked a nurse how and why they took the risk to drive in such weather. Her reply was "We are professionals and these are our patients. How could we let them down?" Hats off to the nurses, CNAs, food service, and other staff in the skilled nursing unit!

beyonddissappointed

1

May 15, 2019

I am a friend or relative of a current/past resident

i believe if i had not moved my loved one out of Liberty heights, they would be dead by now. I cannot agree that the care was quality or that my loved one was cared for. Now they are in a different facility and thriving there. Please look closely and check with state and local agencies before putting your loved one here. The room was always dark and patients were screaming when there did not appear to be any employees around. I also question the quality of the director of memory care and the director of nursing. I only got their attention when i threaten them with the intervention of outside agencies. Looks aren't everything

Provider Response

The health and safety of our residents is our number one priority. We would appreciate the opportunity to learn more about the situation you described, and we invite you to contact our supervisory team that oversees this community at your earliest convenience. Please contact our team, they will follow-up with the community’s management. Thank you for your time.

Temple

5

May 4, 2019

I visited this facility

My mother-in-law will be moving into Liberty Heights. It's all wonderful. She loved it. She liked the staff to residents ratio, and they seemed to have a lot of activities that she was interested in. The dining area seemed nice, and the facility was well cared for.

Provider Response

Temple, thank you for your kind words! Our staff loves hearing kudos and we will share this with them. Let me be the first to extend a warm welcome to your mother-in-law!

Monika

5

November 28, 2018

I visited this facility

I visited Liberty Heights. It was very impressive, clean, modern, and I was just very impressed with the facility and the staff that was there. I was able to see one room, and when I took my mom, they showed us a patio home which we were not interested in. I felt the room itself was adequate, and they remodel after someone moves out, so it’s almost brand new. I saw a craft room, a lot of the seniors were participating, there were exercises, Ta-chi, yoga, and they had games. I was very impressed with the staff members I dealt with.

Provider Response

Hi Monika! Thank you for taking the time to provide us with feedback; we appreciate your review of our community.

Chelsey105853

5

March 29, 2017

I visited this facility

I was extremely impressed with Liberty Heights. It was a beautiful facility, it seemed like the staff was very caring, and they met the needs of everything that we would need. But now, we are just trying to figure out the financial side of it. The grounds were very pretty and very well-maintained. There were great views, and it was a really beautiful facility.

Provider Response

Thank you for taking the time to write a review; we appreciate your feedback! We are delighted to hear that you enjoyed your visit and hope to see you again soon. Please do not hesitate to reach out to our Executive Director with any additional questions or input.

Sheila843336

5

March 27, 2017

I visited this facility

Our experience at Liberty Heights was very nice. The community was well kept, and their prices were what they were. The staff was very helpful, very informative, and very pleasant to speak with. We were able to look over their menus, and the food options were really great. They had tons of activities. Their security was top of the line and far more secure. It was maybe 25 minutes, but it was very easy to get to. Their apartments are right across from where their garages are so the residents are able to just literally walk across the hall and get into their garage so very convenient. If they want to go to their neighbor’s place, it’s just a walk down the hall, and the same for their dining. Everything is interior hallways so very nice and very secure. They had a gate that you had to go through in order to get in, so I liked it a lot. They also had a locked memory care unit, so we wouldn’t have to worry about the residents wandering out.

Sonia S

4

August 31, 2016

I visited this facility

Liberty Heights is very large, but what I liked about it is that it had sensory laser detectors in the rooms. The security was very high. It’s a gated community and was very nice. The rooms were fine, they had balconies, porches and patios out back. They only offer 2 meals a day.

Genie226157

4

July 29, 2016

I visited this facility

We visited Liberty Heights and liked it. Their rooms were nice. We didn’t see many residents, but the ones we saw looked fine.

BritaXDEVY

5

May 11, 2016

I am a friend or relative of a resident

Liberty Heights was a large community in operation for a long time with independent living, assisted living, and skilled nursing. My husband was in respite with hospice when I went out of town for a few days. The staff was fine. I'm sure he received excellent care. The place was clean and nice, and the food was good. The ratio of staff to patients was very good. His room was nice.

Charlett

5

May 11, 2016

I visited this facility

Liberty Heights felt more like a country club than an old folks' home, and we just felt like that would boost my father-in-law's spirit more. The staff was wonderful, absolutely incredible. There were people at the pool doing water aerobics, and people playing Bridge. We saw a lot of different activities. The dining area was beautiful and had a great view. Some of the residents told us that the food was wonderful. It was the nicest place we saw.

Beverly121631450

4

March 28, 2016

I am a friend or relative of a resident

The staff at Liberty Heights is very patient and caring. My mother’s room is very clean and adequate. They have cooking activities and activities on Valentine’s Day.

Carolyn116253550

4

December 11, 2015

I visited this facility

Liberty Heights was a possibility for us. It looked good, and the people were nice. The rooms were nice and clean. The food was delicious.

Terri31

5

February 21, 2015

I visited this facility

I would highly recommend Liberty Heights. They were all very good. The only issue that we had was we wanted something closer to our personal residence because we see our father on a daily basis. Their dining facility and the overall community feel was very good and very impressive. The staff greeted us. We actually knew one of the nurses there. The gentleman that gave us the tour was very professional, and the rest of the staff was very nice and interactive as well. They had a lot of retired military there which was nice too.

Caring105799250

5

February 9, 2015

I visited this facility

Liberty Heights is a really good facility. If I had the financial means, my mother-in-law would probably be there. It is private pay and fairly expensive. I really like the memory care unit. I also have contact with someone living in the independent living side. There, you can participate in the restaurant town meals in the main building. You have the opportunity to basically follow your interests. It is really nice, and although it cost a little bit of an upgrade, it's not bad. In the memory care unit, they can bring their own furniture so they have familiar things around them. It is a very warm caring environment. It is like a gated community for retirees with different levels of caring.

Caring104567150

4

January 17, 2015

I am a friend or relative of a resident

The staff of Liberty Heights is great. They attend to my sister's needs, and she is getting good therapy. The facility is lovely; it is warm and has a good climate. She loves the food. We had a Thanksgiving dinner there, and the food was great. I think the warmth of the staff and the level of activity has been really positive along with the therapy she has been receiving, and I also think the staff has been responsive to some of the unique needs that my sister has as an individual adult with disability.

Caring92380550

5

September 23, 2014

I am a friend or relative of a resident

I visited a friend at Liberty Heights, and it was a pretty nice place. It has a view of the Air Force Academy and every window has a really nice view of the mountain. They have their own apartments, nice dining room, good activities, and my friend said the food is excellent. The room she is in has two bedrooms, a nice kitchen area, a little living room, and two bathrooms.

Stan6

4

August 13, 2014

I visited this facility

I liked Liberty Heights quite a bit more. I liked what they had there and the way they are structured. They have covered parking and none of the others really had that. The staff seemed to be very good and the food was good.

Caring86236050

5

June 27, 2014

I visited this facility

Liberty Heights is a very nice and clean facility. I checked around, and I got some good recommendations from therapists that I know who have dealt with that facility at different levels. The ratio is good as far as staff to patients.

Tony17

4

October 13, 2013

I visited this facility

Liberty Heights was okay. It did match everything that the other facility has except for the price. It was a little bit more pricey for us. Their rooms were a little outdated. They did have activities but they're just standard types of things. They have bingo, exercise classes, trips, etc. However, their food was very good.

Provider Response

Thank you so much for your feedback. We are pleased to hear that you had a good dining experience. We are proud of our Executive Chef and the rest of the culinary team for their daily commitment to excellence. Liberty Heights has been proud to serve the Colorado Springs community for over 20 years. While there are newer retirement communities our dedicated staff are proud to offer the highest quality of hospitality services and personalized care. Additionally our convenient location and stunning views of the mountains are unmatched. For prospective residents that are not completely satisfied with the apartment finishes we do offer upgrade packages. In order to accommodate a diverse resident population we offer a range of resident programs and services. We recognize that the resident interests are constantly changing and thus we rely on the resident council and our resident satisfaction surveys for constructive feedback on how to improve our offerings. We would appreciate hearing more on how we can improve our community, so please feel free to reach out to me at lnelson@seniorlifestyle.com or via phone at 719-481-9494.

Thanks, Lisa Nelson

Mary68479750

5

September 14, 2013

I visited this facility

I looked at Liberty Heights and I was disappointed in what they charge and I could not afford that. From what I saw, the staff seemed alright. It was one of the nurses that toured us and she was very nice.

Caring0825131

4

August 28, 2013

I visited this facility

We didn't see the assisted living facility of Liberty Heights only because all of them are occupied. They didn't want to disturb the occupants, which was totally understandable. However, we did see their independent living, which was a nice facility. The layouts of the apartments were very, very nice. Their staff was very accommodating and answered our questions during our visit. We had lunch there. The dining area was great. It was as good as a 4-star restaurant in town. Their service was impeccable. A member of our church also lives in their independent living side.

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Costs for Liberty Heights in Colorado Springs, Colorado

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$3,800

Starting Price

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$7,100

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,680

Starting Price

Services and Amenities of Liberty Heights in Colorado Springs, Colorado

Costs

  • All Inclusive Rent
  • Entry Fee

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments

Dining options

  • In Room Kitchens

Medicare

  • Health

    5.0

  • Overall

    5.0

  • Quality

    4.0

  • Staff

    4.0

Medicare Provider Number: 065305
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About Liberty Heights in Colorado Springs, Colorado

Liberty Heights is an assisted living center north of Colorado Springs near the US Air Force Academy and Falcon Field. Residents describe it as a resort-style facility with a swimming pool, endless game options, arts and crafts, exercise groups and happy hour with live entertainment. Residents love the delicious menu options and rate the food as excellent. They also rave about frequent outings to movie theaters, shopping and restaurants. Family members and residents appreciate the safety and security of this gated community. Liberty Heights receives high marks for spacious apartments with lovely views, balconies and patios.

Map of Liberty Heights

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Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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