The Center at Centennial

I noticed packets of white sugar on the table (patient is diabetic). I questioned the nurse about this, and she said they are not strict about such matters. I said very firmly that he is diabetic, and he needs to not be getting stuff like that. She said she would say something to the kitchen. But they knew he was diabetic when he was admitted, and for a week now, they have been working against his blood sugar levels. After that, I thought I better check about the sodium restrictions he is supposed to be on. So today, on the phone, I questioned whether or not he was on a restricted sodium diet at all. When he left Penrose Hospital before being transferred to this facility, we were told by the nutritionist there and his doctors that it was essential he be on a restricted sodium diet, no more than 2000 milligrams of sodium per day, no more than 150 milligrams of sodium per serving of food. He has been for the last several days blowing up like a balloon holding water at an alarming rate. The nurse told me they can't count every gram of sodium there (!). She said he is on a "no-added-salt diet." I was furious and told her that low sodium and no-added-salt are worlds apart!! That a gravy or soup might exceed his limit of sodium without any added salt! She said I could talk with the kitchen staff tomorrow. I asked how much sodium was in the gravy that he was served with dinner yesterday, and she could not tell me. I told her that if they cannot provide him with a low-sodium diet, that he needs to not be there! I am horrified. They are making him worse. They had no right to admit him if they could not follow his dietary restrictions as laid out on the cardiac care unit at Penrose -- restrictions given for after he left the hospital. I don't know what to do. They are "helping" him to "exercise" while overloading his already compromised valve with fluids due to un-monitored and un-restricted sodium levels! This is a recipe for disaster.

Everyone on second floor has been extremely caring, patient with me, polite, courteous, very professional in their job. Shouts go out to everyone: if I forgot you on this list, forgive me. Sarah, Shelby, Rachel, Ashley, Apache,Rubi, Deona, and Katt. Others included Cynthia, Matti, Janet, Samantha, Soren, Tammy, Kelly, Luz, Liz, Jessica. Physical and Occupational therapy include; Ruben, Megan, Kevin, Laura, Amy, and Ashley and Allison. Housekeeping thanks to Lenore. This is awesome!! The meals are 5 stars. Activities superb. Thanks to each and everyone for the love and care you all gave me.

The people and staff here at the center of centennial are very delightful and cheerful. If u have any problems they are willing to help figure out and solve your problem. The care u receive here is excellent.

My father came to the facility for rehab in speech, OT AND PT, the staff was over the top and my father made great progress. Unfortunately his medical condition turned from therapy to direct in patient care. The hightest quality of dignity and respect and over the top care was given to my father and the entire family. We would recommand this facility to anybody. Can't say enough about the facility,

Wonderful facility, wonderful care. The staff is very nice, and the therapist did a great job! I would recomend for therapy hands down!

I had a relative stay here after a knee replacement and it was terrible! The physical therapist was great but the nursing staff was terrible! The doctor didn't communicate with the nurse about turning off the oxygen and about getting the paitent off pain meds. When talking to the nurse about reducing the nurse would not do it. Even the paitent kept telling them there was no need for the pain meds cause the pain was at. 2 they continued to give the meds. The nurse staff does not listen to the paitent and don't pay attention to what the paitent is eating or ordering. This caused a lot of discomfort for the paitent going from being constipated to throwing up and diarrhea. I would never recommend this facility to anyone.

I'd like to express how disappointed I am in how overworked and understaffed they are here at Centennial. My friend had a CNA by the name of Ron, who seemed to be working one entire wing of the 3rd floor by himself most days she was there. I stood in the hallway watching while a lady by the name of Melissa stood watching as he went from one call light to another on both sides of the hallway. There were no other CNAs in the area for twenty five minutes as he ran from room to room. I did see a nurse go in to help him with patients but no one else was around. Where are the staff? Ron was very professional, not saying anything bad about anyone, even when I asked if he was the only CNA on the floor. He is a gem in this place! He loves his work and never once has anything negative to say about his co workers or patients, unlike the others we dealt with. My friend loves the food and the ones who come up from the kitchen each day to serve, including Sam and Rachel! The room is wonderful, and the place is great, just extremely understaffed. I hope that changes when we are back next month.

The Center at Centennial was a beautiful facility, but I was not impressed by the individual patient care. They seemed to be lacking in staff to do what needed to be done. The caregivers were friendly, and when asked for help they would provide it. The building and the rooms were beautiful. I wasn’t happy with the food. The building was new, spacious, and bright. It had beautiful surroundings.