Springfield Place

Over the last few months, I have researched a variety of care/living options for my uncle, including at-home care and senior community living. I was immediately impressed when I researched Springfield Place in Petaluma, CA. The staff went out of their way to answer questions and to provide any help needed before, during, and after the decision-making process of whether or not this was the right location for my uncle. Once he decided that this was where he wanted to be, the staff helped in every way possible to get him moved in and set up in his new home, including personally going to Kaiser’s medical offices when we were having trouble getting some of the required forms signed by the doctor. Without their help to navigate Kaiser’s medical system, I think we would still be waiting on those forms long after I had to return home on the East Coast. The staff had excellent covid protocols in place that made me feel like my uncle would be as safe as possible. They had a great set of documents to help me organize what was needed to move him in quickly and efficiently. Their facilities staff was helpful in hanging a few pictures that I couldn’t manage. The front desk had a welcome sign up for my uncle during his entire first week there. The other residents made a point to come introduce themselves and to say hello. There was a notable mix of residents who were at various stages of care and mobility, and they were often out in the common areas talking and socializing with each other. There was a guest room that I was able to use for a couple of days to help make the transition a bit easier. The food was surprisingly good, and I’m rather picky. I was expecting cafeteria level food and was delighted to find that the food was restaurant quality....and better than a few restaurants that I went to during my stay. They have a variety of rooms layouts available, all at different costs. We went with a large studio with a large den, and we used the den as a bedroom. This apartment that we chose doesn’t have a window in the bedroom/den, but it does have two large French doors that open into the living space making it feel bigger and brighter. We were able to fit a lot more furniture and “stuff” than I had imagined due to the extra closets by the bathroom. I know a lot of people are concerned about the costs of senior care facilities, but at Springfield Place we got the apartment, the assistance of the facilities team, the nursing staff, laundry assistance for towels and sheets, the front desk staff, three meals per day, heating, electricity, and community activities all within the price of the monthly payment. When you add all of that up and then add on top of it the fact that you know that your loved one is not alone and that there is someone always around to make sure they are okay.... the price seems more than reasonable. The price does increase a little depending upon the level of care that your loved one needs, but even that seems reasonable, especially after seeing how well the staff cares for those who need additional levels of care. All in all, I am very happy with the experience and am really glad that we found Springfield Place. Plus, as my uncle says “It’s close to the golf course!” :-)

We went to Springfield Place. It was assisted living, but they did not offer as much, and you couldn't age in place there. They had bigger apartments, which I liked, but it did not feel so cramped. If you choose to stay in your room all day it isn't like a dorm room. They had similar activities like book readings, happy hour, exercise, and art classes. They had a salon in the facility and a library.

I absolutely loved Springfield Place. My mother hasn't moved in yet but I've been getting her things moved in a little at a time. The community is absolutely amazing. I've gone in unannounced four to six times and every time I go in, all the residents are doing their own thing, whether they're playing cards or board games, or doing puzzles. She hasn't even moved in yet, but she's already been made to feel extremely welcome. It's an assisted living community, but it's all apartments. There are people to help if you need it, but you're pretty much on your own. The apartments are great and very nice depending on the size you want. There are different sizes for the one-bedroom and two-bedroom apartments. I ran into a new resident who actually moved here from Montana specifically for this community. The staff is amazing. The residents are great. I would definitely recommend it to anyone. My mom was absolutely amazed when we did the tour. Their menu changes week-to-week, month-to-month, and it's pretty much a restaurant menu. You have lots to choose from for each of your three meals a day, and snacks are available at all times. If you go to their website, with the exception of the model apartment, every picture you see on their website is 100% accurate and representative of what you get when you get there. It's right between my home and work. Any time of the day or night, I can get there in less than five minutes. What you see is what you get there, absolutely. Staff, residents, and everything are absolutely amazing. I have no problems recommending it to anybody. I went in four times unannounced, and I got the same thing every single time. The staff looked happy, and there's more than enough. All of the residents are very happy doing their own thing, and everyone's very social.

Springfield Place was wonderful. However, they did not let us know upfront or right away that they did not take people with dementia, and my friend is in the beginning stages. We were ready to move in, and then, three days before, they said "Whoops! You cannot come because you have dementia." That was really disappointmenting how the way they handled that. The room was beautiful. My friend wasn't excited about the people who assisted her. She did not think they were that nice, but the main lady who greeted us was great. The activities were great and in wide variety. The dining area was beautiful.