Brookdale Oceanside

John

We went to Brookdale Oceanside because of the location. It is close to our house. I also went there to check out assisted living and memory impaired living; they had both. I did tour it. The place I thought was set up well. It was clean, so it was a good option. However, the tour wasn't with a manager. It was with the facility maintenance. I would have preferred it to be with somebody that was more formal. However, the staff was friendly and knowledgeable. He knew the people around the area, so I felt like he knew the place. I also believe they had a microwave in the room. They had some outdoor areas, too. There was an enclosed courtyard area. There was one on the upper level and one on the lower level.

Leslie

Brookdale Oceanside had a lot of residents and the facility was very clean. It's got a nice, colorful decor when you walk in, and the people were very friendly. The residents seemed to know the staff by name and vice versa. The tour was very nice. Their apartments were somewhat on the smaller side. Some of the rooms had nice views and some didn't. So, it just depends on what's available as to what your view is from your room. They didn't have balconies and a kitchenette. You had to bring your own cabinetry or whatever you wanted on it, but it had a nice, large bathroom with handles and all of that. They had two multiple dining areas, one on each floor, and it's sort of like a cafeteria setting. The hallways were clean and the furniture was clean. It had a really nice little lounge area as you entered the facility, like a little fireplace with some seating, and it was very pleasant looking. They had a walking club, a garden club or something, but I didn't see a lot of activities offered. The staff was great. They were very welcoming. I liked that they were chatty with the residents. So, they were good. I think Brookdale Oceanside would literally be perfect for someone who is in need of a higher level of care.

Provider Response

Heather

My mother-in-law has moved into Brookdale Oceanside. The whole staff is friendly and there's excellent communication. They have activities daily for her. The food, she says, is great. It feels like a community when you go there. It's warm and welcoming. They have a lobby with a fireplace, and it always smells fresh. Residents are always out talking in the hallways, so it just feels very welcoming. They have transportation to stores and doctors' offices, and they have an onsite nurse. They can do special meals like biscuits and gravy for breakfast. They listen to the residents' feedback on their needs and wants. The day I moved her in, they brought us food. I've done a couple of their activities, and they have something every day on the patio. They have exercise in the morning. The one meal I had there was really good and it was just off the regular menu. They communicate with us once she's out of meds or when things have changed, and we know if she's had an off day. It's great there.

Linda

I went to Brookdale Oceanside. The administration and the salespeople were terrific. They were very informative. They were kind. They were compassionate, and they were fantastic. They told us about the classes, that we could join the family members for the classes, and we could come and join a meal. It was very open, very inviting. I thought it was awesome. I did see the grounds and where they had gardening available for the residents, and the areas where they would hold these classes, and have entertainment, a movie night, and such like that. It was very clean, there was no offensive smell at all, the aesthetics were pleasing, there was art and flowers, and there was a fireplace going. They do a wine and cheese where the residents can just go, have a wine and cheese evening with the fire and family may join it. It was a very pleasing, very inviting atmosphere.

Yolanda

Brookdale Oceanside was nice, but it's an old building. It's been there a long time. The staff was great, but I wasn't comfortable in a building that needed painting and needed repairs. The walls needed to be painted and so forth, so I wasn't that enamored with the actual facility. Coming from my house, going to that, it wasn't (for me) for my husband, but the staff was amazing. If that facility was updated and painted and all the right things are done, it would be an amazing place for people to go. The staff is knowledgeable and engaging. They're wonderful, but the facility didn't give me that kind of sense. The colors were funky and the furniture was old and that was an issue for me. It needs a lot of loving care and upgrading. They had a nice little walking path. The staff was great, very engaging, and knowledgeable. They appeared to care about the people that are there, but the facility brings down that whole look. I didn't like the facility. I didn't like the 1960s old furniture. They need to get that place up and repainted. It looks like it's just been painted over and over again. It doesn't have that wonderful appearance and yet the staff is amazing.

Provider Response

Jack

I kind of got turned off immediately by Brookdale Oceanside. I had an appointment to come and visit and I was there for 20 minutes before they showed up. The rooms were adequate, I noticed that the people were just sitting around in the memory care area. Nothing was going on, they're just sitting and staring. It looked clean. I didn't like the staff or the person giving me the tour, but I met one of the maintenance people who seemed very nice. Watching the residents, I didn't see much of the staff with them. The rooms that I saw there were average. It's located close to the local hospitals.

Provider Response

Linda

Brookdale Oceanside was very nice. They were very informative, and I got a lot of info. They provide just about anything you'd need. They've got a computer room, a library, a beauty shop, meals, and travel assistance. The staff was very nice. I was a little surprised that we did not see any residents. It was noon, so they may have all been at lunch.

Deborah

We visited the memory care at Brookdale Oceanside. They were doing lots of activities. There was a nice group of people in the activity area, which we liked because they had different stations. They had like a sewing machine or an ironing board and a puzzle station. You could be independent and do what it is you like to do, or you could be in a group by sitting at a table and playing cards and things like that. The facility was nice and clean. The atmosphere was pleasant. I did not see any outdoor space, but it doesn't mean they don't have it. The marketing director showed us around. He was very pleasant and most people would say hello and welcome and things like that. They were pleasant.

Allison

I toured Brookdale Oceanside. It was fine. It seemed good. The staff member was fine. She was good. I didn't notice anything bad. I looked at a room. You have to furnish your own room. I looked at the menu, and it was good. The amenities looked like they were very good for the people that live there. They have a lot of creative activities like puzzles, movie days, and stuff like that. They have a big community area with tables, and chairs, and a TV set area. However, I didn't care for the prices. You have to share a bathroom and pay a lot of money, and then it's almost $6,000 to have a studio. I know they're getting care, but that's a lot of money. The list of activities looked really good. When I was there, they were watching a movie, and it seemed enjoyable. It was good. That's the only activity that I saw.

Paulette

We were accommodated very well at Brookdale Oceanside. They were very nice and friendly and showed us everything that we wanted to see. We had lunch, which was very nice. It was very pretty, peaceful, and calm. Everything looked really good and well kept. We saw a couple of empty rooms. They did a good job. I was very impressed.

SD

The coordinator at Brookdale Oceanside was very nice and very helpful. The receptionist was very welcoming and she brought someone out immediately to take us for a tour. It was very clean, and the hallways were wide enough to accommodate people with special needs as far as handicap requirements. The rooms were nice and clean. We were shown the dining room, menus, the accessibility to food between meals, and different game rooms. The outdoor area wasn't really that impressive. For the money, it was definitely clean and they were very professional and very welcoming. The rooms were like studios with a closet and bathroom. They're not furnished, but the way they had the model appointed with the suggested furniture, it was pretty nice. However, they said they handle memory patients on a case-by-case basis, and she was pretty honest about the fact that it could be quite an effort to reverse those situations. They didn't shut us out about that not being a possibility. We also did go to one more place and we told them our situation with my mom, and they didn't even want to show us a unit. Brookdale was a lot more caring and more receptive to what we were saying about our mom.

Ledean

Brookdale Oceanside was very nice. The staff was very personable and very nice. The place was not big, but it was clean and very nice. However, my mom didn't qualify. I didn't see the rooms, but the dining area was nice. The place seemed clean.

Anna

Brookdale Oceanside was very good. My mom really liked it. We had a very pleasant experience. The staff was very nice, very friendly, and very informative. The accommodations were nice. There were single rooms, which were smaller, but they were nice.

Pat

The staff at Brookdale Oceanside was very accommodating. They showed me the particular unit that I was thinking about and they described a really more than competitive rate for the room. I personally did like the place and I thought it was clean and it offered a lot of different things for the residents, like different day rooms and outside TV rooms.

vera-s

I enjoyed my tour at Brookdale Oceanside. I really liked the staff. Their facilities were fine. Their rooms were not priced as nice as the other place I visited, but I liked the facilities and the staff.

ms-carlsbad

My friend moved into Brookdale and seemed to be happy there. I felt the amenities were good. There were enough activities provided, and if you need to do more exercise, they bring people in to take you on walks or do stretches. There were a lot of activities geared toward helping people be stronger and healthier, and I think that's more valuable than excursions. I thought their medical personnel was very on top of things, and I got calls regarding any changes. The food and accommodations were good. They helped him set up his room. The only thing I didn't like was they quoted one price, and it ended being another.

James S.630170

We put my mother in Brookdale Oceanside. It is a very nice facility. They have 24-hour care, which is what my mom needs. The people there really care about the residents of the facility. I think it is great, and mom is doing great. It is a wonderful place. She is in a single room. They provide three meals a day. They have a hair salon. They take care of their nails. They have a fitness facility, exercise room, and a really nice area with a fireplace for the residents to gather. They play various types of games like bingo and scrabble, and they take them on tours. They have transportation to and from medical needs or shopping. Basically, it is everything that she needs. The staff is wonderful. They are very responsive to her needs. They come in a timely manner. They treat her like she is their mom. I am very happy with them.

Randi507473

The presentation of Brookdale Oceanside weren’t as good as the other place we went to, but they were helpful in getting us some things. The room was OK, but they don’t have any available rooms.

Donald863608

I moved in here at Brookdale Oceanside three weeks ago. The food is good, the staff is very pleasant, and the room is OK. The common areas are pretty good, they have a family room, a restaurant, and a couple of dining rooms that also double as meeting rooms. It was pretty good. It’s close to my relatives too. They need to improve on their efficiency; they offer a lot of services but sometimes not well connected -- telephone systems and things that are important for residents. It’s clean.

Jim117662850

Brookdale Oceanside was very nice. I’ve been impressed with the staff. Their room is smaller than what we’d like for our people. They have exercise, movies, games; all varied activities.

Michael117560750

My mom lived at Brookdale Oceanside for about eight months, and they were wonderful. The room that my mom was in was not overly nice, but it served its purpose. We knew that it was going to be temporary and didn't see it as being her permanent resting place. They had seasonal socials, access to a van that would take her out shopping if she wanted to go, bingo, and a variety of activity opportunities for the residents.

mstlone

I am the relative of a current resident who has been at this facility for more than 6 months. This is definitely not the same place we visited when it was under previous ownership (Emeritus). The changeover has NOT been good. TREMENDOUSLY HIGH staff turnover, from the Executive Director (who is/was never there anyway) to the cafeteria workers (ALL of whom up and quit on the same day several months ago). There are a few employees who I believe really enjoy working with seniors, but there are many, many others who need to find work more suited to their personalities. Cutting activities, routinely out of food choices near month end (which represents very poor planning) and the facility itself is getting more run down and repairs are very slow to be done, if at all. We have had to fight to get contractually provided services, and we do NOT get the services we are paying for. I'm not sure any of the assisted living facilities are any better, but if you are looking for assisted living for a relative, I say KEEP LOOKING. Don't waste your time at Brookdale Oceanside.

Provider Response

Glen6

They were friendly, and it looked like a very nice place. The rooms were not very large, and that was one of the drawbacks of the place. The place was nice and well-kept, clean, and everything looked nice about it; it looked like they kept the place up very well, but the rooms were small. I thought Brookdale Oceanside was a clean and friendly place, and the price was very reasonable.

Patricia110738850

I visited Brookdale Oceanside twice, and I thought it was marvelous. The whole facility was beautiful, and the staff was wonderful. They had a wide hallway with couches. The meals were fine.

Caring110926250

Brookdale Oceanside was very clean and cozy looking inside. They had a fireplace and a little enclave where you could sit with the family. I asked a couple of people there if they liked it, and they said that they really liked it there. The staff was very nice and kind. They showed me all around and showed me the different suites and studios. They looked very nice and clean. They actually had a nurse there that showed us a form to see if I would qualify for aide and attendant -- which was a military pay -- and she went down and asked me a whole bunch of questions. They gave information that they don't have to give me anyway, and that was very nice. They called me and asked me how I was. I hadn't called them back, but they left a message and said "Yeah, we would like to come and see you and see how you are." I thought that was very nice. I would say the rooms were small, but I didn't see the apartments. I believed what I saw was the studio, and they had to share a bathroom. The two studios were very small. Then they showed me one, which had one bathroom that was a little bigger. However, I would have to take the suite or the two-bedroom if I would go in there in a couple of years because I had animals, and they said they accept animals so that made me happy. We didn't have lunch, but they showed us all the dietary plans they had, and they would cook specially for you. The food looked good to me when I walk past them eating. It seemed like the people who lived there seemed to enjoy themselves. They had two dining areas -- one on the first floor and one on the second floor -- and you could go to either one. They were really clean, and that's what I liked with their eating area. They had all kinds of activities. They had bingo, yoga for seniors, and arts & crafts, and they had outings to different churches. I liked the way the place was set-up, and the staff was extremely helpful.

Caring100651050

It was very well-maintained, and it had a homey feeling, so it felt very comfortable. The people there were nice, the staff was really helpful and friendly, and the facility was clean and very nice.

Caring101778050

I liked the looks. It is attractive. I thought it was modern and up-to-date. They have an outdoor area. I liked some of the apartments there. It looks like they have quite a few activities. We talked to them, and they showed us a list of their activities. They were good at answering my questions. This facility is newer. One place we went to was really old.

Lisa98113450

The staff of was great; everything there was great. I saw their dining room, and the cookies they gave us were good. They said that they were changing their dining room around like it is only open certain hours now, but it will be available 24 hours in the future, which was going to be really nice. I thought it would have been really nice for the residents to feel as if they had their own kitchen, so they can go and get something or whatever they want. They seemed to have a lot of different activities to do. I was impressed by the staff. They were all really nice, and they all took the time to call and just keep in touch to make sure, before we made our decision, if there was anything that we needed to help us make our decision.

Caring97633350

I liked it and it was very nice. The staff was informative; the rooms were nice and lovely. When you walked in it is very impressive, the way it is decorated, the grounds were lovely, and the place seemed secured.

Marla6

Mom is in memory care. We love it there. Their staff is top notch. We’ve had a great, many experiences. She loves to dance. They have dance music. They have so many things that she is very busy. She has even lost weight because they have such a healthy diet there, and they keep them very active. They have their whole floor. There are 2 people in each apartment. We have a key to her apartment so we can get in. The whole floor is locked with a code, and family members can get the code to get in and out of the whole floor.

Caring93167050

It is a nice facility and it has just been remodeled, so it's very clean and updated. The people were very nice, but the place would be a little too confusing for my brother-in-law. He has some short-term memory issues. The facility has lot of hallways and different places for activities. They also have two different dining rooms on each level. We just thought it might be hard for him to get used to, but other than that, it was very, very nice. The rooms were very nice. They have a shared room suite wherein each person has their own private room, but they share a bathroom and it significantly lowers costs, which makes it much more affordable.

Donna86837550

It was very clean and nice. The rooms were bright. It looked like they had a lot going on, like bingo and all that other stuff.

Caring66507050

I chose here because it was close to the VA Oceanside clinic for my husband. He’s there for almost three years. They usually assign someone considerate who takes care of my husband. The food is pretty good; he does not complain, and he gets what he needs. They just moved him to a lovely room; it’s got lots of sunshine, and it’s bigger than the other one he had, and he likes it. They have everything, and they have a bus that takes them to wherever they need to go, like doctors or shopping. They have a casino run every once in a while.

Marcelle1

We were not able to schedule an appointment, but when we showed up there were very accommodating as far as fiving us a tour. The people were very nice. They have us a calendar of events and all the things that they do with the residents. We were very impressed with all of them. I would give them a 3 just because it's an older building.

Dorothy25

It is a very nice facility. I like this place. They don't have anything to improve on. Their rooms are nice. They have activities and trips for their residents. I have also tried eating there and the meals are very good. I would recommend this place. They're all good so far.

Caring7787

I visited and the staff are alright. I remember they were friendly. I ate lunch there and the food was nice.

Jan13

I visited for my sister. Their staff were absolutely incredible. They stayed with me and tried to help me at the time that I toured this facility. They were also very kind with the elderly. The facility offered an array of indoor activities. Their rooms were nice and clean. They're freshly painted and the carpets were nice.

Peggy4

When we visited the facility, I find that the people around were very warm and kind. We were impressed with the facility with their grounds and the way it was kept up. My mother got a very spacious apartment. We had lunch there several times. The food was better than I expected. I think it was good. They have a lot of activities inside. In fact they post a list every week of everything that they'll be doing. My mom hasn't taken advantage of it yet. The activities are pretty comprehensive.

Sharon W.

My mom went into Memory Care there around the first of the year. I have nothing but good to say about them. They are wonderful and very attentive. They keep the residents engaged and involved. I like the idea that they're right on it. They keep the people engaged and not sitting off in a corner with no one tied to wheelchairs like in a nursing home. They were doing mind games with them, and doing a little bit of exercise with them. I was very impressed with that. It's an old facility, not glamorous, but it has exactly what she needs. Whenever the whole family gets together with her, they have a place off to the side, out of the unit where we can meet with her and have birthday parties and such. The only thing is that I don't feel that they took enough time to bring her out into the general population. But it all worked out better for her and better for us.