Sunrise of Fair Oaks CA

pay attention

This facility promises alot delivers next to nothing. Their in house doctor turned out to be a nurse practitioner, their activities posted on the board are not carried out, lack of communication among staff, lack of documentation among staff, yelling and whining throughout the night and during the day, residents parked in front of tv most of the time, gourmet meals promised but school cafeteria meals served, lack of proper mental stimulation, promises made but not carried through, all of this leading to an unwillingness to continue living.

Provider Response

Bernie

We loved Sunrise of Fair Oaks. It was clean, and the facilities were good. The employees were very friendly and the sales people were very nice. They have lots of activities. When I walked in, the residents were playing what looked like badminton. Also, they can get on a bus and go to different places. They gave us a calendar of where they could go on different dates.

CIJ

Sunrise of Fair Oaks has over promised and under delivered in the care of our mom. They continually lacked to care for my mom's hygiene and also her pet which were both handsomely paid for. Family worked to correct the problem to no avail, so we moved mom out. This place is beautiful on the outside, but beauty is only skin deep. Shame on SOFO for the lack of care, at the stage of life when a person needs to depend on others.

Provider Response

Diane168326

Sunrise of Fair Oaks didn’t have any room, but it was a very nice place. It’s in a very crowded and busy corner, and there’s not much walking path. If it was for my mother, it would be perfect, but not for my husband.

Rebecca M.

The tour at Sunrise was nice, and the person who took us on the tour was very nice. However, it was small and cramped, and the residents were very nice, but were not as engaged. They were sleeping in the lobby or the TV room. The food wasn't very good, the gathering rooms were a bit small and felt cramped, and the apartments were small. It wasn't the right fit for my mother.

Mike534762

Sunrise of Fair Oaks was neat, clean, fairly happy, and pretty upbeat. The people who were staying there looked like they were happy. I did talk to one person in there. I remember her pretty well. She was having a little trouble getting the laundry, so I gave her a hand because I was there. The employee who came to help her actually thanked me. It seemed nice, but it was not an area I would want to be in. However, it was surprisingly nice and comfortable. People were pretty relaxed, and I saw a lot of smiles which was a good thing. The staff seemed good. I talked to only one person but saw others. The people living there were doing well with the employees, and the employees were having conversations with them.

Gretchen10

Sunrise of Fair Oaks was small, very homey, and really seemed like you're in a home. The staff was wonderful and really build bonds with the people. The bathing facilities seemed like a spa. The food looked really good. The bedroom doors were left open whereas where my mom’s at now, they lock the bedroom doors. I saw them playing ball with the residents.

Grateful Daughter-in-law

My mother-in-law is in Sunrise of Fair Oaks right now, and she has a lot more financial resources. It is really a 5-star facility. It's much more expensive than where my other mother-in-law is. The thing that I'm impressed the most about it is the professionalism of the staff. The rooms are quite lovely, high ceiling, crown molding, and very updated. She is served her meals in her room, and the food is quite good.

John109666850

Sunrise was very good all the way around -- the staff, the meals, and the rooms. It was very nice. The grounds were not bad. There was a small parking area in front. The staff was very good too. They also have a variety of activities. They even take you to field trips.

Anonymous107568950

I had a great experience at Sunrise of Fair Oaks. They had very professional staff. It was beautiful. It was also a very new place, and it was very clean. It was just a little bit too expensive.

John99765650

My mother-in-law was at Fair Oaks for months. It’s very nice, and the food was mediocre. The facility is very near our house, and it is very secure and safe.

Caring98738250

Sunrise of Fair Oaks was more upscale. Their kitchen was set up like a restaurant where you could order from a menu. The caregivers would change aprons and they were food servers, they really accommodated the residents when they came down at different times, and they'd still pretty much give them what they wanted; I liked that. They had rooms that were studios, and they had a variety of setups as far as their living space. They offered a lot of activities, and their calendar looked really full.

Miriam9

Sunrise is very nice outside and inside. It’s a smaller facility as supposed to a larger facility. I think there are maybe 60 or 70 people in the non-memory-care, and the executive director is excellent. Mom is getting very good care there. The nursing staff is very good and attentive. They call me for everything; they are very in good in terms of structure. I am very happy with their level of service and the way they are treating my mother. They are not inexpensive, but she is getting very good care there. They have some word games, outings, restaurants, and movies. They truly take care to make her happy.

Caring92345450

Sunrise of Fair Oaks was very nice. The people there seemed very nice, but I didn't like it because she had to go either up and down the stairs or an elevator to get to dinner. It looked very clean and it seemed very nice. It was quite a distance from where I live, so as far as the location, it was not ideal, but it was nice aside from that. The rooms were a lot larger than the one my mom is in, but it didn't really matter. I mean, they had almost a full kitchen and a larger refrigerator, but we weren’t interested in that kind of thing. We didn't care if she had that or not. I am sure they had similar activities, but I don't really know. Once I got there and realized that she had to go in an elevator and it was kind of a distance, I didn't investigate it too deeply. But they did have activities, that I know.

Gina6

I visited Sunrise of Fair Oaks and I like it.

Alijane

Upon entering the facility it seemed well staffed and very clean. There where residents walking around, residents watching tv, and there where also many residents playing bingo with the assistance of some caregivers. I noticed caregivers assisting some of the folks to the bathroom as well. In the dinning room there where several staff members setting up for lunch. I took a tour of the rooms which seemed nice enough for what my Grandma needed. There was a bathroom, shower in each room. Also a window over looking the garden area. They even had a house dog that ran around the building. The residents really seemed to enjoy this. The Director of the facility took the time to meet with me, even though I showed up without an appointment. MY overall opinion of the facility is that it really seemed wonderful. Unfortunatly it was very expensive and not something I can afford for long term for my Grandma