Assisted Living Communities in Boone, NC

"Mom resided at this facility for two years. She was given extraordinarily excellent care. I and our entire family are very grateful for this wonderful facility and caring staff!"

"The staff of The Heritage of Sugar Mountain are what makes this place special. They vibrant and caring people that enjoy the residents and are always interacting with the residents. You can tell a lot about a facility by the residents moods and friendliness. Each time I've visited the facility, I have always had positive interactions with the residents and staff. "

"I would not recommend this facility for a cockroach. The people who work there are so rude with the residents. If there is someone that refuses to eat they will not take the time to coax them with positive comments. This place also has 3 shifts. I was visiting during the beginning of 2nd shift and was not very happy. They should have someone on the hall while another one does showers or whatever they do first. However, the 2 CNAs that were working both went to do showers at the same time. There was no CNA on the hall. The med-techs have no bedside manners with anyone here. The food here is horrible. I was visiting once while during Supper. They were served half cheese sandwich, small bowl tomato soup, and small bowl of mixed fruit. I do not think that was acceptable. Also, they are hateful with all residents especially during medication time. They tell everyone to wait until they hand out all medicines. I would not take no one even an ant to this facility. I think that the state should just go down there and shut that place down. I do not recommend even considering this facility for your loved one. I have been in there and will never go back what so ever. IT IS HORRIBLE AND NASTY. I do not even think that they had restrooms for visitors. I think just employee bathroom. SO AWFUL. "

"Recently my wife and I were forced to place her mother in an assisted living facility. My mother-in-law's health was deteriorating rapidly due to complications from her long battle with diabetes. We checked several facilities and finally decided on the Shaire Center in Lenoir, North Carolina. During her stay, my mother-in-law was always treated with respect and received the health care necessary for her condition. We made sure to visit my mother-in-law at irregular intervals and at different times of the day. She was always clean and well fed. The only complaint I have with the Shaire Center is the wait time associated with their patient transportation service. On several occasions, my mother-in-law was left to wait at a doctor's office for the van to take her back to the facility. They have apparently corrected this problem now. "

"My sister is currently at Wilkes Assisted Living. It's a very clean place, and all of the people that I have been in touch with have been very helpful. They call me if they need to ask anything. If anything happens, they let me know. Her room is very nice. She doesn't participate in many activities, but they offer most activities that other places offer. I saw their schedule, and they offer a lot of things. The dining area is very clean, and the food looks good. She was in their nursing home side, and now she's in their assisted living. The staff is very kind, caring, and helpful."

"Rose Glen has three meals a day, and it’s a very happy atmosphere. They have card games and transportation available to the people. The staff was accommodating, and the rooms were spacious and adequate. "

"this nursing home was very clean. The nurses were very rude, when i tried to see my grandmother they prevented me from doing so. The food i saw them feeding the residents looked gross. The overall outside of the nursing home looked quite nice and neat. I personally would recomend putting your loved ones in this nursing home, because the serivce and care of the residents are up to standard. The only problem i had was when they didnt allow me to see my grandmother, but it was understandable, and hasnt happened again. The do keep my grandmother clean, especially since she wears adult diapers. The make sure she is changed quite frequently, and dont allow her to get rashes. The feed the patients snacks and main course meals. Another complaint i do have is that they allowed another resident to hit my grandmother, i think this issue should be resolved by removing the resident but they wouldnt do that. My overall experience is pretty good, the good out weighs the bad. "